NinjaOne vs. HYCU Reviews
 | HYCU | |
|---|---|---|
| Overall | 4.7 (2,618) | 4.7 (88) |
| Meets Requirements | 9.1 2,345 Responses | 8.9 85 Responses |
| Ease of Use | 9.2 2,378 Responses | 9.5 85 Responses |
| Ease of Setup | 9.2 2,209 Responses | 9.3 82 Responses |
| Ease of Admin | 9.2 2,135 Responses | 9.3 79 Responses |
| Quality of Support | 9.2 2,263 Responses | 9.4 80 Responses |
| Ease of Doing Business With | 9.5 2,092 Responses | 9.5 80 Responses |
| Product Direction (% positive) | 9.8 2,344 Responses | 9.7 87 Responses |
Based on G2 Summer 2025
HYCU
Product Summary
Use Cases
- Policy enforcement. Users can determine and enforce policies for security settings and retention periods for more consistent configurations.
- Secure storage. Backup copies are stored on secure servers and protected with role-based access control.
- Ransomware protection. HYCU stores backups on immutable backup servers, allowing technicians to restore files that are compromised by malware.
Shortcomings
- Scalability. According to G2 reviews, HYCU can struggle with performance issues when managing larger environments.
- Error reporting. Reviewers say that pinpointing the cause of backup failures can be challenging.
- Automation. HYCU offers limited options when it comes to scheduling backups, limiting the solution’s flexibility.
NinjaOne
Why your peers choose us over HYCU
While HYCU’s SaaS backup features enable users to secure critical data, HYCU reviews have mentioned that the platform’s customization options can be limited. This includes the granularity of backup scheduling. On the other hand, NinjaOne SaaS Backup stands out for its highly granular backup preferences, offering IT teams greater flexibility with their backup from creating copies to data restoration. NinjaOne offers comprehensive control over customizing backup schedules and retention policies. NinjaOne also enables technicians to restore incremental backups or single files for lightning-fast data recovery or even entire email ecosystems, ensuring business continuity, no matter what an organization may require to minimize downtime.
Another major reason that NinjaOne excels as an HYCU alternative is its virtually unlimited scalability. While reviewers cite HYCU’s performance struggles when handling larger environments, NinjaOne is built to serve the needs of small businesses to sprawling IT enterprises. As a cloud-native solution, NinjaOne can easily accommodate growing businesses’ changing needs. NinjaOne SaaS backup also provides unlimited cloud storage, providing a highly flexible and cost-effective solution for IT Teams and MSPs.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT GlueSplashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
NinjaOne vs. HYCU FAQs
How does HYCU Backup compare to NinjaOne Backup?
When comparing HYCU versus NinjaOne, both solutions provide secure SaaS backup with ransomware protection. However, NinjaOne has the edge over HYCU as it offers a complete RMM solution alongside its SaaS Backup software. While reviewers find HYCU’s automation options limited, NinjaOne enables IT professionals to decide backup frequency, retention policies, and more. NinjaOne’s granular recovery and automation options allow IT professionals to tailor their backup processes to match their data protection plan.
In addition, NinjaOne offers a more scalable and comprehensive solution. While HYCU can sometimes struggle with slow response times when managing larger environments, NinjaOne’s cloud-native solution allows it to scale seamlessly to accommodate increasing backup volumes and larger environments. With virtually unlimited backup storage and a wider range of IT management tools, NinjaOne allows IT professionals to automate and streamline more workflows. NinjaOne slims down tech stacks by reducing the number of tools IT teams need to service end-users and protect critical data and infrastructure.
What are the core differences between NinjaOne and HYCU in terms of backup architecture?
Is HYCU suitable for Managed Service Providers (MSPs)?
Yes, HYCU works well for managed service providers (MSPs) that are looking for a solution that focuses on data protection for SaaS applications, but NinjaOne offers a more comprehensive solution. While NinjaOne SaaS Backup provides similar backup capabilities for Microsoft 365 and Google Workspace, NinjaOne is one of the best MSP software with a centralized dashboard that brings SaaS Backup together with other tools such as patch management, remote access, and backup for endpoints.
Does HYCU or NinjaOne provide better monitoring and alerting alongside backup?
HYCU gives users visibility of their backups, but the platform’s main focus is on backing up data hosted on SaaS applications. As a strong choice for a HYCU alternative, NinjaOne SaaS Backup offers full visibility of backups and also an audit log so that IT administrators can view, tag, and track backup and restore activity. In addition, NinjaOne’s Endpoint Management platform allows users to get real-time information on their endpoints and servers. NinjaOne can also send out alerts and notifications based on user configurations, allowing technicians to respond quickly to issues.
How does customer support compare between HYCU vs. NinjaOne?
While HYCU’s knowledgeable support team provides users with the help they need, NinjaOne has been consistently ranked number one for customer experience in the world. NinjaOne’s world-class support team responds quickly to tickets with responses that address users’ specific issues. Because of this commitment to helping NinjaOne users succeed, NinjaOne has maintained a CSAT score of 98% with over 20,000 customers served.