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We’ve compared NinjaOne with other tools in the space so you can weigh your options before you pick one.

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NinjaOne is Trusted by Over 30,000 MSPs & IT Pros Across the Globe

Best RMM software in G2 Grid

At NinjaOne, we put our partners first – that’s why our partners rated NinjaOne RMM the best RMM software on the G2 Grid for remote monitoring and management software. Not only that, we’ve been ranked #1 in customer support year over year, with an average customer satisfaction score of 98 / 100.

Criteria		Datto RMM	Kaseya	ConnectWise RMM	N-Central	N-Sight RMM	Atera	Syncro
Ease of Setup	94	89	74	81	79	85	93	90
Ease of Admin	94	90	79	82	81	85	92	90
Ease of Use	94	90	79	85	81	85	94	89
Quality of Support	96	88	78	78	81	84	92	86
Device Management	94	92	85	86	89	87	90	88
Remote Monitoring	95	93	87	95	92	91	92	89
Patch Management	92	87	83	91	85	84	88	83
Remote Access	93	88	81	89	89	89	92	87
Overall Score	94	89	80	85	84	86	91	87

See how MSPs rate NinjaOne’s RMM software against other RMMs

Criteria		Average
Likely to Recommend	96%	89%
Positive Product Direction	98%	88%
Meets Requirements	93%	90%
Ease of Admin	94%	89%
Ease of Doing Business	96%	91%
Quality of Support	95%	89%
Ease of Setup	94%	87%
Ease of Use	94%	89%

	Implementation time	Payback period
	1.0 months	9 months
Average	1.4 months	11 months

Here’s What Our Customers Say About Us

The best thing about our switch to NinjaOne from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way.”

Chris Saas,

Owner,

OWC Pro IT Services

NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate.”

Ryan Reiffenberger,

Reiffenberger.NET Technology Solutions

Everything you need to manage, secure, and support your distributed endpoints

Automated patching

Automatically patch Windows, MacOS, and Linux operating systems vulnerabilities and auto-update over 200 3rd party applications.

Software management

Get a full inventory of the software in your environment and install or uninstall applications at the click of a button.

Secure remote access

Take direct control of managed endpoints for fast, secure, hands-on support.

Endpoint task automation

Automate repetitive endpoint tasks (app installs, patching, device setup, maintenance) to standardize outcomes, free up technicians, and improve device stability.

Device monitoring and alerting

Monitor devices in real time and automatically notify technicians when an issue arises so they can remediate faster and minimize end-user impact.

One-click device actions

Initiate actions, deploy remediations, stop tasks, and initiate terminal sessions in the background for hands-on management without interrupting end-users.

Hybrid Endpoint Backup

Protect critical business data on all your Windows and Mac endpoints with easy-to-manage cloud-first backup.

Service Desk

Improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT ticketing.

IT documentation

Securely document credentials, processes, and context details so you never have to waste time hunting for information again.

Strong 3rd Party Integrations for a Single-Pane-of-Glass Experience

Slack

Promys

Accelo

Webroot

SentinelOne

Splashtop

Malwarebytes

RepairShopr

ConnectWise

TeamViewer

ScalePad

Bitdefender

IT Glue

Computicate

Autotask

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