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IT Service Management

ITSM is the lifeline of modern business technology, integrating IT services with business goals to streamline operations and enhance service delivery. Whether you’re a seasoned professional or new to the field, these resources are designed to elevate your understanding and application of ITSM strategies in the ever-evolving tech landscape.

What Is an IP address?

What Is GGSN?

What is Synchronous Optical Networking (SONET)?

What Is Uptime & Downtime?

What is Network Functions Virtualization (NFV)?

Direct vs. Indirect Remote Login: What’s the Difference?

What is a Cloud Database?

What is 3GPP (Third Generation Partnership Project)?

What is VRRP (Virtual Router Redundancy Protocol)?

What Is Live Migration?

What Is 802.11ax (Wi-Fi 6)?

What Is Service-Oriented Architecture (SOA)?

Built-In Function: Definition & Examples

What Is a Cloud Data Warehouse?

What Is Data Annotation?

What Is Wi-Fi Halow?

What Is a Thin Client?

What Is X.25 in Networking?

What Is a Bit (Binary Digit)?

What Is Function-as-a-Service (FaaS)?

What Is Change Control?

What Is Wi-Fi Enhanced Open?

What Is Real-time Transport Protocol (RTP)?

What Is a Network Sniffer?

What Is LDAP?

What Is Common Language Infrastructure (CLI)?

What Is a Botnet?

What Is a Software Defined Data Center (SDDC)?

What Are Web Services?

What Is a Hybrid Data Center?

What Is a Cloud Service Provider?

What Is Cognitive Computing?

What Is BIOS (Basic Input/Output System)?

What Is Selective Backup?

What Is a Public Cloud?

What Is a High-Level Programming Language?

What Is Bundled Software?

What Is Fortran?

What Is an Application Service Provider (ASP)?

What Is Firmware?

What Is Data Transfer Rate (DTR)?

What Is Data Compression?

What Is Ambient Computing?

What Is a Software Package?

What Is ISV (independent Software Vendor)?

What Is Multi-Cloud Management?

What Is 802.11ac Wave 2?

What Is Storage as a Service (STaaS)?

What Is Traceroute?

What Is Asynchronous Transfer Mode (ATM)?

What Is a Compiler?

What Is Patch Tuesday?

What Is RDBMS (Relational Database Management System)?

What Is Enterprise Content Management (ECM)?

What Is Middleware?

What Is Cross-Site Scripting (XSS) & How Does It Work?

What Is a Server Farm?

What Is Telnet?

What Is an In-Memory Database?

What Is Direct-Attached Storage (DAS)?

What Is Disaster Recovery as a Service?

What Is the Layer 2 Tunneling Protocol (L2TP)?

What Is Point of Presence (PoP)?

What Is Microsegmentation?

What Is an ARM Processor?

What Is Layer 2 Forwarding?

What Is Flow Control?

What Is SIP & How Does It Work?

What Is a Command Line Interface (CLI)?

What Is 64-Bit Computing?

What Is IIoT (Industrial Internet of Things)?

What Is Online Analytical Processing (OLAP)?

What Is a Transmission Path?

What Is Computer Vision?

What Is a Personal Information Manager (PIM)?

What Is XMPP & How Does It Work?

What Is WAN Optimization?

What Is MIMO (Multiple-In, Multiple-Out)?

What Is a Business Continuity Plan (BCP)?

What Is Frequency-Hopping Spread Spectrum (FHSS)?

What Is Logical Link Control (LLC)?

What Is Frame Relay?

What Is an IDE?

What Is RS-232C?

What Is a Delimiter?

What Is Systems Management Server (SMS)?

What Is a Server Operating System?

What Is Data Mining?

What Is RDF?

What Is Routing?

What Is FreeBSD?

What Is PaaS (Platform as a Service)?

What Is Packet Switching?

What Is Product Lifecycle Management (PLM)?

What Is an Information Silo?

What Is Object Storage?

What Is Apache Hadoop?

What Is Hot Backup?

What Are 802.11 IEEE Wireless LAN Standards?

What is CompTIA?

What Is a Data Lake?

What Is Human-Computer Interaction (HCI)?

What Is Agile Project Management?

What Is Scrum?

What Is CP/M?

What Is a Virtual Agent?

What Is Serverless Computing?

What Is a Virtual Data Room?

What Is Data Sanitization?


What Is High-Performance Computing (HPC)?

What Is Database Concurrency?

Burn Up vs. Burn Down Charts

What Is ScalaHosting?

What Is Hyperconverged Infrastructure?

What Is a Systems Integrator?

What Is IT Due Diligence?

What Is Inventory Management?

What Is Observability?

What Is a Zone File?

What Is YAML (YAML Ain’t Markup Language)?

What Is UDP (User Datagram Protocol)?

What Is SDLC? Software Development Lifecycle Explained

What Is Quality of Service (QoS)?

What Is the OSI Model?

What Is a Network Administrator?

What Is SD-WAN? | Overview & Definition

What Is a Kernel? Overview & Definition

What Is Network Downtime?

What Is Network Traffic?

What Is a Non-Relational Database?

What Is NaaS (Network-as-a-Service)?

What Is a Hypervisor?

What Is Continuous Deployment?

What Is Continuous Delivery?

What Is a Relational Database?

What Is an SNMP Trap?

What Is a Network Node?

What Is Network Capacity?

What Is Packet Capture (PCAP)?

What is collectd? Definition & Overview

What are SSIS Components?

What is Real User Monitoring (RUM)?

What Is Synthetic Monitoring?

What Is a Passive Optical Network (PON)?

What Is Software Defined Networking (SDN)?

What Is Simple Network Management Protocol (SNMP)?

What Is High Availability?

What Is Kerberos?

What Is Data Lifecycle Management (DLM)?

What Is Multiprotocol Label Switching (MPLS)?

What Is a Hosts File?

What is Port Forwarding?

What Is WebRTC? Overview & Definition

What is File Integrity Monitoring (FIM)?

What is Dynamic Host Configuration Protocol (DHCP)?

What is a Database Schema?

What Is a Database Query?

What Is Bandwidth Consumption?

What Is a DNS Server?

What Is CMDB? An Overview of Configuration Management Database

What is Cloud Computing?

What is a Knowledge Base?

What Is Desktop as a Service (DaaS)?

What is SSL Certificate Monitoring?

What is Robotic Process Automation (RPA)?

What Is Software License Management (SLM)?

What Is Management Information Base (MIB)?

What is Digital Experience Monitoring (DEM)?

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