Autotask

Run your MSP business through a seamless two-way integration between NinjaOne and Datto Autotask.

Use Case(s)

PSA/Ticketing

NinjaOne Autotask Integration

NinjaOne Autotask Integration Benefits

Device to Configuration Sync

NinjaOne automatically syncs devices and device roles to Autotask and allows you to decide what is shared, including hardware details, device specifications, and a Ninja quick-access link.

Alerting and Ticket Templates

NinjaOne alerts sync automatically to Autotask tickets. Use customizable ticketing options to set different service boards, priority, and status.

Two-way Sync for Ticketing

Resetting a NinjaOne alert will close the ticket in Autotask, and vice-versa.

Easy Setup

Get the Autotask integration configured and running in just 5 minutes.

Features that You’ll Love

Rocket your revenue

Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings.

Data aggregation that helps

Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities.

Powerful ticketing system

Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action.

Turbocharge your customer service

Provide superior, more responsive customer service. Customize reporting and billing for each client’s needs. Don’t be a commodity – deliver best-in-class service that can’t be replaced.

Supremely flexible

Completely customizable to your needs, preferences and work style. Create your own custom dashboards. Choose from hundreds of widgets. Manage your business the way you want to.

Powerful, tightly-integrated features

Autotask is unified at the device, data, invoice and reporting level. Everything’s accounted for in a single version of the truth.

Ready to simplify the hardest parts of IT?

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