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The Business Value of NinjaOne for IT Operations

NinjaOne delivers 720% ROI for enterprise IT teams

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IDC research confirms that IT teams using NinjaOne to centralize and automate endpoint management can do more with less: managing more endpoints, resolving issues faster, and redirecting staff to higher-value work.

NinjaOne enterprise customers achieved

$ 11 M

annual efficiency benefits per 5,000 endpoints

0720 %

three-year return on investment

04 -month

payback on investment

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This new architecture with NinjaOne is much more streamlined.

We get a better, more holistic view of everything in real time and can manage and monitor systems at scale from a single pane of glass, which has been really valuable for us.”

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Efficiency gains across every IT function

Endpoint Management

033 %
more efficient device management teams

Infrastructure and Operations Management

055 %
more efficient IT infrastructure management

Service Management

025 %

more efficient ITSM teams

About the Study

IDC conducted in-depth interviews with eight NinjaOne customers across the United States, Germany, Qatar, and the United Kingdom. Organizations had an average of 5,000+ employees across industries including healthcare, local government, construction, higher education, logistics, and manufacturing. IDC modeled costs and benefits over a three-year period using a discounted cash flow methodology.

IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.