Discover the business value of NinjaOne for enterprise
IDC found that IT teams using NinjaOne manage more endpoints, resolve issues faster, and redirect staff to higher-value work.
NinjaOne enterprise customers achieved1
annual efficiency benefits per 5,000 endpoints
payback on investment
three-year return on investment
The Business Value of NinjaOne Unified IT Operations Platform
According to the IDC study, organizations using NinjaOne achieve rapid and substantial business value. NinjaOne unifies endpoint management, patching, monitoring, automation, and IT support workflows into a single, cloud-native platform. This helps IT teams operate more efficiently and reduces costs.
Broader endpoint coverage
53% more endpoints managed, with a 31% lower IT platform cost1
Faster patching and remediation
Boosted operational efficiency
55% gain in IT infrastructure team efficiency1
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IDC White Paper
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IDC Executive Summary
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What our customers say about NinjaOne
NinjaOne provides patching automatically, saving us thousands upon thousands of hours that we would otherwise spend manually finding and applying patches. Across the board, about 25 people are roughly 80% more effective using the platform.”
Every single person in IT is saving time because of NinjaOne. I’d say they’re saving about 10 hours per month each, easily, and much of that comes from automation. It has helped massively with employee productivity and reduced downtime.”
This new architecture with NinjaOne is much more streamlined. We get a better, more holistic view of everything in real time and can manage and monitor systems at scale from a single pane of glass, which has been really valuable for us.”
Resources
What does the IDC study cover?
The study, sponsored by NinjaOne and independently conducted by IDC, measures the business value organizations achieve using the NinjaOne Unified IT Operations Platform, including cost savings, efficiency gains, and return on investment over a three-year period.
Who did IDC interview for this research?
IDC interviewed eight NinjaOne enterprise customers across the United States, Germany, Qatar, and the United Kingdom, spanning healthcare, local government, construction, higher education, logistics, and manufacturing, with an average of 5,900 employees per organization.
How is the ROI figure calculated?
IDC modeled the study’s return on investment using a discounted cash flow methodology that weighs the cost of running NinjaOne against efficiency gains, reduced IT spend, and faster issue resolution over three years.
How much ROI does NinjaOne deliver to IT teams, according to IDC1?
According to IDC’s independent analysis, organizations using the NinjaOne Unified IT Operations Platform achieve $197,700 in annual benefits per 1,000 endpoints managed ($1.30 million per organization), a 720% three-year return on investment, and a 4-month payback period.
IDC Business Value White Paper sponsored by NinjaOne, The Business Value of NinjaOne Unified IT Operations Platform, Doc #US54520326, June 2026.