LeaderOne Financial Continues Competitive Technological Edge Thanks to NinjaOne

Challenges

Time-consuming manual issue remediations
Lack of automation
Lack of third-party integrations
Expensive software costs

Results

50% reduction in ticket remediation time
15% time reduction in manual tasks for each IT analyst with NinjaOne automations
NinjaOne eliminated 3 legacy tools
30% savings on software costs

Industry:

Financial Services

Headquarters:

Overland Park, KS

Products Used:

Backup, Endpoint Management, Patch Management

Overview

LeaderOne Financial Corporation, a Kansas City-based mortgage lender, manages more than $1 billion in conventional and government loans. Staying ahead of the technological curve is crucial in today’s fast-paced, highly competitive lending space. LeaderOne’s former endpoint management tool, N-able (formerly SolarWinds), became an obstacle to the company’s growth because it proved stagnant and outdated, unable to support the efficiency and innovation that LeaderOne is known for. Find out how partnering with NinjaOne increased efficiency and lowered IT costs for LeaderOne Financial.

Simplicity unlocks streamlined ticket remediation

“With NinjaOne, we spend 50% less time finding and remediating end user issues than with our previous tool,” said Wyatt Hansen, VP of Information Technology Services at LeaderOne Financial.

Automating IT tasks boosts productivity

“Switching to NinjaOne made automating IT tasks simple, freeing up 15% of each of our IT analysts’ day,” said Hansen. “They’re able to focus on business growth and development instead of administrative tasks.”

Legacy tools out, savings in

LeaderOne eliminated three legacy tools with NinjaOne, reducing software costs by 30%. “We consolidated our antivirus, backup, and remote tool into NinjaOne, which enhanced our overall IT capabilities,” said Hansen.