Backup built for continuity
Miller highlights the critical role that NinjaOne Unified Backup’s email archiving plays in business continuity. “It’s very clear what Microsoft can and cannot guarantee,” Miller explains. “For example, while there haven’t been many instances where a company’s Microsoft 365 tenant, including cloud email, has been encrypted and held for ransom, I’ve seen a proof of concept. It’s possible. Or an Azure outage could make email inaccessible for hours. But with archiving from NinjaOne Unified Backup, our customers could still find and restore saved messages.”
Complete, tamper-proof email history
“Another critical feature that Miller and his clients benefit from is journaling, which ensures that all email communication is continuously captured and preserved. Email journaling involves the recording of every email sent and received by an organization. This capability is especially useful for legal discovery, internal audits, or situations requiring a detailed communication history.
“Journaling is indispensable when legal teams need a complete history of email correspondence,” Miller points out. “Even if an email is deleted from a user’s inbox, it’s still available in the journaled archive, providing our clients with a secure, tamper-proof record.”
Protection that evolves with threats
“Miller is in frequent contact with MSPs in other regions. He notes that, like him, his peers strive to help their customers recover from accidental deletions, navigate legal issues, and maintain cyber-resilience, all while keeping operations running smoothly.
“Cybersecurity is not a destination, it’s an ongoing evolution,” says Miller. “We have to continually find new ways to protect our customers’ data. That’s why we’ve made email archiving part of our baseline offering. NinjaOne Unified Backup’s interface makes it easy for any IT professional to set up archiving, verify it’s working properly, search archives, and restore email messages anywhere they need. I gladly recommend it to my peers around the country.”


