NinjaOne Transforms Al Abbar Group’s IT Management

Challenges

Unreliable patch management
Complex and confusing RMM solution
Unreliable remote device management

Results

30% time-reduction in patch deployment
25% reduction in manual intervention for IT issues
20% reduction in endpoint downtime

Industry:

Real Estate & Construction

Headquarters:

Dubai

Products Used:

Endpoint Management, Patch Management

Overview

With a legacy spanning over 50 years, Al Abbar Group is a globally recognized leader in façade solutions, renowned for delivering iconic building exteriors worldwide. Having engineered over 800+ world-class building façades, including landmarks like the Burj Al Arab, Dubai International Airport, and the Burj Khalifa, our commitment to quality and expertise is evident in every endeavor.

Before NinjaOne, the IT team at Al Abbar Group partnered with N-able N-central to manage its 650 endpoints. However, Manoj Gopalakrishnan, Al Abbar Group’s IT director, noticed a trend in N-central’s missed patch deployments, slow and unresponsive customer support, and limited remote management capabilities.

Learn how Al Abbar Group’s partnership with NinjaOne drastically improved IT processes and efficiency.

Patch management done right

“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution. NinjaOne’s efficient patching mechanisms allowed for quicker and more streamlined updates,” said Manoj Gopalakrishnan, Director of IT at Al Abbar Group.

Saving time with automation

“The automation features in NinjaOne, particularly in scripting and real-time adjustments, have resulted in a 25% reduction in manual intervention time for our IT team, enhancing overall efficiency,” said Gopalakrishnan.

Increased productivity

“With improved remote management capabilities, we’ve experienced a 20% reduction in downtime for our endpoints, positively impacting productivity across the organization,” said Gopalakrishnan.