How ADITS Migrated 5,000 Seats in 11 Days with NinjaOne SaaS Backup

Challenges

– Unreliable backups eroding confidence
– No visibility or control when failures occurred
– Long-term contracts misaligned with their business model
– Inaccurate billing creating operational headaches
– 5,000-seat migration required in just 30 days

Results

– 5,000 seats migrated in 11 days with zero data loss
– Full backup visibility restored client confidence
– Predictable, transparent billing reduced overhead

Overview

ADITS is a Queensland-based MSP known for dependable service and strong cybersecurity leadership. When their previous backup vendor introduced reliability concerns, poor visibility, and inflexible contract terms, ADITS turned to NinjaOne SaaS Backup and the SaaS Backup Migration team to execute a large-scale transition under extreme time pressure.

NinjaOne migrated 5,000 seats in just 11 days, restoring full confidence in backup reliability, improving visibility, and simplifying billing and operations for both internal teams and clients. The rapid support and hands-on communication throughout the process proved critical to ADITS’ success.

“The NinjaOne team demonstrated an impressive level of dedication, providing frequent updates and direct communication – even after hours – which helped ease our anxiety during such a tight timeline. That level of service confirmed that NinjaOne was the right choice for our business,” says Chris Grasso, General Manager at ADITS.

time savings graphic

Fast migration completed under extreme deadlines

NinjaOne SaaS Backup Migration handled extraction, ingestion, and integration for 5,000 Microsoft 365 seats, completing the transition in 11 days and providing real-time updates that kept the ADITS team confident during a high-pressure deadline.

Happy customer graphic

Reliable backups delivering full visibility and confidence

With NinjaOne SaaS Backup, ADITS replaced uncertainty with verifiable, reliable backups and seamless reporting, giving both internal teams and co-managed clients complete visibility into their protection status.

scalability graphic

Transparent billing simplified operations and strengthening trust

NinjaOne’s predictable, contract-free billing eliminated the inconsistent charges of the previous vendor, reducing operational overhead and reinforcing long-term trust with clients.

Industry

  • MSP

Headquarters

Australia

Products Used:

  • Ninjaone Unified Backup
Read Full Story
Free Trial

You might also like

See more stories

Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne

Wood ITC Nets 15 New Customers Leveraging NinjaOne

Westcare Clinic Leverages NinjaOne to Cut Costs and Boost Productivity

See more stories
Ready to simplify work with unified IT?
Try NinjaOne Free
Explore Demos