NinjaOne vs. BMC Helix Client Management
Why your peers choose NinjaOne over BMC Helix Client Management
NinjaOne
NinjaOne vs. BMC Helix Client Management Reviews
 | Automox | |
|---|---|---|
| Overall | 4.7 (2,618) | 4.4 (271) |
| Meets Requirements | 9.1 2,255 Responses | 8.7 110 Responses |
| Ease of Use | 9.2 2,284 Responses | 9.0 112 Responses |
| Ease of Setup | 9.2 2,123 Responses | 9.2 106 Responses |
| Ease of Admin | 9.2 2,061 Responses | 9.0 107 Responses |
| Quality of Support | 9.2 2,181 Responses | 8.8 100 Responses |
| Ease of Doing Business With | 9.5 2,023 Responses | 9.2 102 Responses |
| Product Direction (% positive) | 9.8 2,251 Responses | 9.2 110 Responses |
Based on G2 Summer 2025
BMC Helix Client Management
Product Summary
Use Cases
- Patch management: BMC Helix ensures that all systems are patched to keep your IT network healthy.
- Inventory management: The platform automatically discovers all endpoints with IP addresses and places them in an inventory so you can easily manage your assets.
- Software deployment: BMC Helix manages software deployment for complex environments with automated upgrades and self-service software installation.
Shortcomings
- Basic functions: Some G2 users have stated that BMC Helix could provide more advanced features.
- User interface: BMC Helix’s user interface could be improved to be easier to navigate and understand.
- Set-up: Getting the platform fully configured may take some time.
NinjaOne
Why your peers choose us over BMC Helix Client Management
One of the main challenges users have with BMC Helix Client Management is its user-friendliness. Many G2 users have stated that BMC’s platform may take time to understand and use easily. Conversely, NinjaOne’s platform is designed by IT for IT and is proven to improve efficiency, reduce security risks, and lower IT costs from day one. This is why 95% of all Ninja customers say they’ve experienced IT efficiency in just weeks of using NinjaOne.
Most importantly, compared to BMC Helix Client Management, NinjaOne offers many out-of-the-box features in a convenient pay-per-device monthly subscription model. 30,000+ customers worldwide trust NinjaOne to simplify the hardest parts of IT and provide them with all the tools they need to deliver visibility, security, and control over all endpoints.
“Before NinjaOne, we had many tools ranging from PDQ for software deployment to Automox for third-party patching to WSUS for Microsoft updates. Having that many tools stacked atop each other left gaps in our security. In switching to NinjaOne, we eliminated the need for those other tools and enhanced our overall security posture thanks to NinjaOne’s single pane environment.”
Nick Lenius // VP of IT at Great Plains Bank
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT GlueSplashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
NinjaOne vs. BMC Helix Client Management FAQs
How does BMC Helix Client Management compare to NinjaOne?
BMC Helix Client Management is a reliable solution that could improve its user-friendliness and patch management tools. NinjaOne, on the other hand, offers the same features as BMC Helix Client Management while being rated #1 in patch management and renowned worldwide for being ridiculously easy to use, regardless of technical skill or experience.