NinjaOne vs. BDRSuite Reviews
 | BDRSuite | |
|---|---|---|
| Overall | 4.7 (2,448) | 4.3 (155) |
| Meets Requirements | 9.1 2,286 Responses | 8.8 117 Responses |
| Ease of Use | 9.2 2,317 Responses | 8.6 118 Responses |
| Ease of Setup | 9.2 2,153 Responses | 8.4 102 Responses |
| Ease of Admin | 9.2 2,085 Responses | 8.6 102 Responses |
| Quality of Support | 9.2 2,210 Responses | 8.8 110 Responses |
| Ease of Doing Business With | 9.5 2,046 Responses | 8.9 96 Responses |
| Product Direction (% positive) | 9.8 2,284 Responses | 8.1 113 Responses |
Based on G2 Summer 2025
BDRSuite
Product Summary
Use Cases
- SaaS Backup. BDRSuite enables IT Teams to save backup copies of their Microsoft 365 and Google Workspace data to secure storage.
- IT automation. Users can automate routine tasks such as scheduling backups or recovering data.
- Granular recovery. With BDRSuite, users have full control over whether to restore the entire system or individual files.
Shortcomings
- Complex interface. According to users on G2, BDRSuite’s platform can be challenging to navigate and use.
- Reporting. BDRSuite’s reporting capabilities are not as comprehensive as users would like.
- Customer service. Users report that BDRSuite’s customer support could improve response times and their team’s depth of knowledge for non-Windows systems.
NinjaOne
Why your peers choose us over BDRSuite
While BDRSuite offers diverse backup options for files, systems, servers, and SaaS applications, its user interface can be complex and may be difficult for less experienced users to learn and use. NinjaOne offers a more user-friendly option for backup software with granular data recovery and SaaS backup. NinjaOne’s intuitive design simplifies endpoint management and data protection processes, improving IT efficiency. NinjaOne offers a centralized dashboard that provides a unified view of all backups and endpoints.
Another key strength of NinjaOne versus BDRSuite is its world-class customer support. While reviewers have wished that BDRSuite’s support team could reply to tickets faster and that they could improve documentation and training for their experts with Linux support. With an average CSAT score of 98%, NinjaOne provides timely responses from helpful, knowledgeable experts. NinjaOne’s free and unlimited onboarding, training, and support ensure that users have readily available technical experts to help resolve issues every step of the way.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT GlueSplashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
NinjaOne vs. BDRSuite FAQs
How do NinjaOne and BDRSuite differ in backup scope?
Does NinjaOne or BDRSuite offer better integration with endpoint management?
How does customer support compare between BDRSuite vs. NinjaOne?
According to BDRSuite reviews, the solution’s customer support team can improve its documentation and responsiveness. On the other hand, NinjaOne has consistently ranked as number one in customer experience with a strong commitment to ensuring customer success. NinjaOne’s team of technical experts quickly respond to tickets with helpful answers tailored to users’ specific circumstance.