NinjaOne vs. Automox Reviews
Automox | ||
|---|---|---|
| Overall | 4.7 (2,618) | 4.4 (271) |
| Meets Requirements | 9.1 2,255 Responses | 8.7 110 Responses |
| Ease of Use | 9.2 2,284 Responses | 9.0 112 Responses |
| Ease of Setup | 9.2 2,123 Responses | 9.2 106 Responses |
| Ease of Admin | 9.2 2,061 Responses | 9.0 107 Responses |
| Quality of Support | 9.2 2,181 Responses | 8.8 100 Responses |
| Ease of Doing Business With | 9.5 2,023 Responses | 9.2 102 Responses |
| Product Direction (% positive) | 9.8 2,251 Responses | 9.2 110 Responses |
Based on G2 Summer 2025
Automox
Product Summary
Use Cases
- Automated patch management: Automox Patch Management leverages automation to update third-party business applications much faster and with more convenience. Because almost every task is automated, your IT team can now focus on more strategic projects without worry.
- Streamlined management of third-party software: Automox provides a unified patching solution for Windows, Linux, and macOS.
- Centralized management: Automox Patch Management allows you to view and monitor your entire IT network in a single pane of glass. This 360-degree visibility allows you to easily see and track the health and performance of each endpoint.
Shortcomings
- Speed: The Automox platform can slow down when managing multiple devices. This can be limiting for businesses intending to scale in the coming years.
- Reporting function: Reports made after patching could be improved. According to some G2 reviews, Automox doesn’t provide comprehensive reports on endpoints before and after patching.
- User-friendliness: G2 users have expressed interest in enhancing the user interface. The Automox patching interface may be better suited for more experienced IT professionals.
NinjaOne
Why your peers choose us over Automox
While Automox patch management is a robust solution that updates multiple operating systems and third-party business applications, it is not without its limitations. Arguably, the main reason users choose NinjaOne over Automox for their patch management is its reliability and simplicity.
NinjaOne patch management is consistently rated #1 for its ease-of-use and proven track record for maintaining its speed even as you scale. This means that you never have to worry about NinjaOne slowing down when patching multiple endpoints. In fact, 90% of NinjaOne customers report saving time in their patching processes.
NinjaOne also offers flexible patching schedules to ensure all endpoints are patched. The best part: Its platform is designed to be as intuitive as possible, so almost anyone can use it, regardless of technical knowledge or experience.
“Before NinjaOne, we had many tools ranging from PDQ for software deployment to Automox for third-party patching to WSUS for Microsoft updates. Having that many tools stacked atop each other left gaps in our security. In switching to NinjaOne, we eliminated the need for those other tools and enhanced our overall security posture thanks to NinjaOne’s single pane environment.”
Nick Lenius // VP of IT at Great Plains Bank
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
NinjaOne vs. Automox FAQs
How does Automox compare to NinjaOne?
Does Automox have granular reboot management?
Does Automox provide secure remote control?
Does Automox include endpoint health and performance monitoring?
Yes, the Automox agent performs a wide variety of tasks, including software and patch deployment and monitoring of endpoint performance. Automox users are highly encouraged to modify and configure their worklets further to ensure regular evaluations.
That said, many G2 users have expressed concerns over Automox’s reporting feature in detailing endpoint health and performance. According to reviews, Automox reporting could be further improved so it’s much more comprehensive and easier to generate. NinjaOne automated endpoint management, on the other hand, provides reliable and customizable reports.