NinjaOne vs. Arcserve
Why your peers choose NinjaOne over Arcserve
NinjaOne
VS
NinjaOne vs. Arcserve Reviews
 |
Arcserve |
|
|---|---|---|
| Overall | 4.7 (2,404) |
4.2 (135) |
| Meets Requirements | 9.1 2,244 Responses |
8.6 81 Responses |
| Ease of Use | 9.2 2,273 Responses |
7.9 83 Responses |
| Ease of Setup | 9.2 2,111 Responses |
7.7 69 Responses |
| Ease of Admin | 9.2 2,050 Responses |
8.0 69 Responses |
| Quality of Support | 9.2 2,171 Responses |
8.2 82 Responses |
| Ease of Doing Business With | 9.5 2,012 Responses |
8.4 65 Responses |
| Product Direction (% positive) | 9.8 2,240 Responses |
7.9 82 Responses |
Based on G2 Summer 2025
Arcserve
Product Summary
Arcserve is a suite of products that focuses on enterprise-grade cybersecurity and resiliency. It aims to protect data from threats and attacks by providing features such as data backup, restoration, disaster recovery, and ransomware protection. Arcserve’s scalability suits organizations of all sizes, from small businesses to large enterprises. All the capabilities Arcserve offers are designed to deliver cyber resiliency and data security solutions for organizations of all sizes and complexities.
Use Cases
- Data protection: Arcserve offers a data protection platform that provides a unified solution for organizations to back up their data and recover it in case of loss or compromise.
- MSP Program: The data resiliency platform includes an MSP Program that offers flexible billing, data protection services, and access to support and training resources.
- Resilient storage: Arcserve offers immutable storage that is change-resistant and recoverable.
Shortcomings
- Data restoration speed: Some Arcserve users have noted that restoring larger files can take considerable time.
- Support: Other users experienced challenges with response times and the overall consistency of technical support.
- User-friendliness: According to some user reviews, Arcserve’s GUI also needs improvement in navigation, usability, and overall user experience.
Why your peers choose NinjaOne over Arcserve
Arcserve markets itself as a cyber resiliency platform by offering features that focus on data protection. These features include ransomware, backup, disaster recovery, immutable storage, and more. Meanwhile, NinjaOne also delivers robust data protection capabilities and integrates with some of the most reliable security services in the IT landscape.
The platform offers resilient backup and reliable recovery options, including endpoint, server, image, and SaaS backup, plus flexible restore capabilities that help minimize downtime. All these data protection features, along with NinjaOne’s critically acclaimed endpoint management solutions, enable system administrators to carry out IT operations within a single pane of glass. This approach helps ensure seamless workflow and business continuity, making NinjaOne a preferred choice by many IT professionals.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
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Azure
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SentinelOne
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Slack
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CrowdStrike
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Okta
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ConnectWise
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N-Able
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One Login
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IT Glue
NinjaOne vs. Arcserve FAQs
How does Arcserve compare to NinjaOne for SaaS Backup?
Both platforms have SaaS backup functionalities. While Arcserve offers a decent platform, given its focus on cyber protection, NinjaOne’s SaaS backup allows for seamless integration with its key endpoint management features, such as RMM, patch management, and automation. A centralized console for managing backups, endpoints, and IT operations gives NinjaOne a significant advantage in terms of efficiency.
How do Arcserve and NinjaOne compare in terms of deployment and setup?
While Arcserve may involve setups requiring advanced expertise, NinjaOne is a cloud-native platform designed for rapid deployment with optimal configuration. It’s designed to ease the complexities of endpoint management, making it ideal for fast-paced IT environments.
What are the backup and recovery features of NinjaOne vs Arcserve
Both platforms offer data backup and recovery. However, NinjaOne stands out with its seamless endpoint, server, image-based, and SaaS backup. All these can be managed through a unified interface, offering granular restore options and automated recovery workflows.
Does NinjaOne or Arcserve offer better integration with endpoint management?
NinjaOne is known for its comprehensive and reliable endpoint management. Its functionalities are designed to work seamlessly with its integrated backup and recovery solution. This enables IT teams to manage endpoints and ensure data protection from a single, unified platform. Meanwhile, Arcserve focuses mainly on cyber resiliency and data protection, with less emphasis on native endpoint management capabilities.
How do Arcserve and NinjaOne differ in supporting remote workforces?
While Arcserve can support remote environments, NinjaOne is built remote-first. It was developed with remote management in mind, so it can support devices from any location without the need to connect to a company network or Virtual Private Network (VPN).
How does customer support compare between Arcserve vs. NinjaOne?
One of the challenges Arcserve users are facing is the platform’s support, as per feedback gathered from review aggregator platforms. In contrast, NinjaOne has been consistently applauded for its dedication to support, fueled by a customer-first approach, fast response times, and a dependable service team.
The platform boasts an annual average of 98.4 in CSAT score and 31 minutes in response time, making it #1 for support and service based on a third-party survey. Additionally, NinjaOne offers self-help resources and free unlimited onboarding, enhancing the overall customer support experience for users.