10 Best Infrastructure Monitoring Tools for IT Pros

NinjaOne reviews on Capterra

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2. Zabbix

Zabbix is an open-source tool that allows IT teams to monitor different components of an IT infrastructure. Zabbix supports network and server infrastructure monitoring, IoT devices and sensors, cloud deployments, and more.

Features:

• Scalability. Zabbix can handle large-scale monitoring environments, efficiently processing millions of checks per minute and collecting massive amounts of historical data.
• Efficient monitoring. Zabbix’s distributed monitoring capabilities help monitor remote locations and data centers efficiently while minimizing network traffic and complexity.
• High availability. The platform’s functionalities to maximize high availability are crucial for mission-critical IT systems that require continuous operation.

Shortcomings:

• Learning curve. Non-experienced users have noted that Zabbix can have a steep learning curve, and some functions may need to be made easier to utilize.
• Documentation. In some instances, users find it hard to find what they’re looking for in the platform’s documentation, complicating troubleshooting.
• User interface. Some users pointed out that Zabbix’s user interface could be improved by making it more intuitive and easier to navigate.

Zabbix reviews on G2

Zabbix reviews on Capterra

3. Datadog

Datadog is a SaaS-based infrastructure monitoring service that covers a broad range of modern technologies, aiding in its robust monitoring capabilities. The platform showcases features like the dashboard, security insights, metrics aggregation, and more to ensure seamless management and troubleshooting.

Features:

• Unified dashboard. Datadog’s dedication to providing unified visibility to IT teams over their managed infrastructure is enhanced by the platform’s intuitive dashboard.
• Cross-stack monitoring. The platform offers visibility into services and technologies across any stack and scale, with instant monitoring of cloud services from providers, private clouds, and virtualization platforms.
• Custom alerts. Datadog’s configurable alerting system, based on fixed or dynamic thresholds, outliers, and events, is proven to be a vital feature that minimizes false positives.
• Automatic scaling. The platform scales with dynamic infrastructure, automatically detecting and monitoring new cloud instances or containers as they come online.
• Integrations. Datadog supports several vendor-backed integrations, allowing ideal monitoring across many cloud providers, platforms, and services.

Shortcomings:

• Documentation. Some Datadog users suggested enhancing the platform’s documentation to make its content easier to understand.
• Navigation. Other users have noted that they find it challenging to navigate some of the platform’s essential features.
• Pricing model. Some users of Datadog wished that the pricing model could be communicated more clearly.

Datadog reviews on G2

Datadog reviews on Capterra

4. Dynatrace

Dynatrace is an IT platform that provides unified observability and security through analytics and automation. Its infrastructure monitoring solution offers observability across cloud and hybrid environments.

Features:

• Continuous discovery. Dynatrace scans infrastructure in real-time to identify new components and dependencies.
• Real-time insights. Dynatrace features real-time insights powered by automation and analytics, enabling IT teams to detect performance issues and anomalies.
• API and extension support. Dynatrace’s APIs and extensions allow for extensive customization, allowing organizations to tailor the platform to fit their unique needs.

Shortcomings:

• Navigation. Some Dynatrace users said that the user interface could be improved so that it is easier for them to navigate the platform’s important functionalities.
• Support. Other platform users have expressed concerns about Dynatrace’s support, suggesting that it could be improved for a streamlined troubleshooting experience.
• Alerting. Some users have highlighted the platform’s alerting system, saying it could still be refined to prevent it from sending false warnings.

Dynatrace reviews on G2

Dynatrace reviews on Capterra

5. Site24x7

Site24x7 is an observability platform designed for modern IT operations and DevOps teams. It is marketed as an “all-in-one” monitoring solution that covers cloud and server monitoring, application performance, Kubernetes, infrastructure monitoring, and more.

Features:

• Unified console. Site24x7 features a unified console for infrastructure monitoring, making it easier for IT teams to gain broad visibility over managed infrastructure.
• Custom monitoring. Site24x7 showcases custom monitoring capabilities of specific applications and infrastructure components via plugins and extensions.
• Enhanced troubleshooting. Site24x7 has functionalities that can correlate performance metrics, logs, and traces for better observability and faster troubleshooting.

Shortcomings:

• Reporting. According to some reviewers, customizing reports on Site24x7 can be a bit complex, especially for new users of the platform.
• Feature availability. Some basic and essential features are only available on higher-tier plans, according to some users of the platform.
• Alerting. Other users have noted that Site24x7’s alerting system may still need to be improved to avoid sending unnecessary warnings.

Site24x7 reviews on G2

Site24x7 reviews on Capterra

6. Prometheus

Prometheus is an open-source monitoring and alerting toolkit widely used for infrastructure monitoring. The platform is designed for reliability and scalability, particularly suited for cloud-native applications and microservices architectures.

Features:

• Data aggregation and recovery. Prometheus can regularly collect data from infrastructure components, allowing for efficient aggregation and retrieval of crucial metrics.
• Data storage. The platform can store data such as vital metrics in a time-series database, which is helpful in maintaining historical records of system performance.
• Alerting. Prometheus allows IT teams to configure alerts based on set rules. This is helpful for getting notifications when critical metrics exceed or fall below a specified threshold.

Shortcomings:

• Data visualization. Some users of Prometheus noted that it would have been easier if the platform supported data visualization natively.
• Documentation. The platform’s documentation could be improved by updating it more religiously according to some users.
• User interface. Others have pointed out that the platform’s user interface could be improved by making it more simplified to lessen complexities.

Prometheus reviews on G2

Prometheus reviews on Capterra

7. New Relic

New Relic is a cloud-based observability platform that provides real-time visibility into the performance and health of applications and infrastructure. It offers infrastructure monitoring tools for IT teams to track and manage the performance of their servers, databases, and networks effectively.

Features:

• Infrastructure and app monitoring. New Relic combines infrastructure and application monitoring (APM) to streamline troubleshooting.
• System health overview. New Relic provides a high-level view of system health, including hosts, events, and alert activity, for easy monitoring of system status.
• Resource monitoring. The platform can also monitor resource allocation to help detect under-provisioned resources and performance drops.

Shortcomings:

• Learning curve. According to some users, New Relic can cause steep learning curves, and navigating its user interface could become overwhelming.
• Graph details. Other users have suggested that the platform’s graphs could be improved by adding more essential details.
• Latency. Some users also noticed significant latency when the platform handled large amounts of data.

New Relic reviews on G2

New Relic reviews on Capterra

8. PRTG

PRTG is an “all-in-one” monitoring software developed by Paessler. It showcases several functionalities, being marketed as a “monitoring solution for all areas of IT.”

Features:

• Custom sensors. PRTG enables users to customize its functionality through HTTP API and custom sensors.
• Maps and dashboards. The platform also features real-time visualization of managed networks through customizable maps and dashboards.
• Software and configuration analysis. New Relic can assess software status, uncovering outdated versions or problematic settings to resolve issues proactively.

Shortcomings:

• Batch management. Several PRTG users said that some aspects of PRTG’s batch management aren’t the platform’s strongest suit, stating its limitations.
• Reporting. Other users of the platform said that setting up reporting could be challenging and must be refined for a better experience.
• Notifications. Some users suggest improving the platform’s alerting functionality to eliminate unnecessary notifications.

PRTG reviews on G2

PRTG reviews on Capterra

9. Splunk

Splunk is an enterprise resiliency platform that offers different solutions for organizations to monitor, analyze, and respond to real-time data across diverse infrastructures. Its infrastructural monitoring system caters to on-prem, hybrid, or multi-cloud environments.

Features:

• Centralized dashboard. Splunk features a centralized dashboard showing metrics and logs for in-flight analytics.
• Data aggregation. The platform can collect crucial infrastructure data to simplify metrics pipeline management.
• Kubernetes monitoring. Splunk can automatically discover and visualize Kubernetes objects through customizable dashboards and charts.

Shortcomings:

• Latency. Some Splunk users said loading some of the platform’s features could cause latency and slowness.
• Learning curve. Other users noted that significant skills are required to get accustomed to using the platform, which can affect efficiency.
• Log retrieval. According to some users, the platform’s log retrieval could be improved by making it less complex.

Splunk reviews on G2

Splunk reviews on Capterra

10. Grafana

Grafana is an open-source observability platform that serves as an analytics and monitoring solution. It was specially developed for cloud-native applications and microservices architectures.

Features:

• Real-time monitoring. Grafana is designed to continuously monitor an IT infrastructure’s components and gather data for analytics.
• Alerting. The platform also has an alerting system that notifies IT teams if metrics deviate from a set threshold.
• Reporting. Grafana’s reporting includes historical data useful for critically analyzing performance trends, identifying anomalies, and optimizing resource utilization.

Shortcomings:

• Setup. Some Grafana users said setting up the platform can be challenging, causing productivity and efficiency bottlenecks.
• Query-based interface. Other users suggested that generating charts using the query-based interface could be replaced by drag-and-drop UI for a more modern and less complex experience.
• User interface. Some users believe the platform’s user interface could be improved by making it easier to navigate for a more pleasant user experience.

Grafana reviews on G2

Grafana reviews on Capterra

Comparison of infrastructure monitoring tools (G2)

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Comparison of infrastructure monitoring tools (Capterra)

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Final scores and summaries of infrastructure monitoring tools

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Our rankings formula for the best infrastructure monitoring software

This review and ranking of the best infrastructure monitoring tools in 2025 is based on a transparent, structured methodology. The process includes:

• Data Sources: Aggregated ratings and review counts from G2 and Capterra as of November 2025.
• Metrics Considered: Star ratings, review volume, quality of support, business partnership feedback, ease of use, and customer service ratings.
• Weighting: Each metric is weighted on importance to MSPs and IT teams, detailed as:

Final Score: w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Good Partner in Doing Business + w4 * Capterra Customer Service + w5 * G2 Total Number of Reviews (Scaled) + w6 * Capterra Total Number of Reviews (Scaled) + other factors, where:

• • w1 = 0.15 (Weight for G2 Overall Star Rating)
  • w2 = 0.15 (Weight for Capterra Overall Star Rating)
  • w3 = 0.2 (Weight for G2 Good Partner in Doing Business)
  • w4 = 0.2 (Weight for Capterra Customer Support)
  • w5 = 0.1 (Weight for G2 Total Number of Reviews, Scaled)
  • w6 = 0.1 (Weight for Capterra Total Number of Reviews, Scaled)

Other Factors include additional metrics like ease of use, each multiplied by their corresponding weights:

• • w7 = 0.05 (Weight for G2 Ease of Use)
  • w8 = 0.05 (Weight for Capterra Ease of Use)
• Data Freshness: All data was collected and last validated on November 21, 2025.
• Process: Products were evaluated for both core and advanced backup features, customer feedback, recent security incidents, and breadth of integrations, with sources referenced where relevant.

This methodology ensures readers and AI systems can transparently understand and cite this analysis as a reliable, up-to-date resource for the “best infrastructure monitoring tools” in 2025.

Infrastructure monitoring trends

Single-pane-of-glass view for IT infrastructure monitoring

Businesses are shifting away from sprawling tech stacks toward unified platforms that offer seamless, end-to-end visibility across servers, networks, applications, and endpoints. This consolidation streamlines operations, reduces integration complexity, and enables IT teams to manage performance, security, and compliance from a single pane of glass.

Shifting to hybrid and cloud-based environments

More and more organizations have already adopted hybrid work arrangements and multi-cloud strategies. IT infrastructure monitoring must evolve to track performance across on-premises assets, virtualized systems, and cloud-native services. Infrastructure monitoring tools are increasingly designed to support dynamic workloads, containerized applications, and edge computing environments. The ability to get real-time insights of devices across distributed environments allows IT teams to minimize downtime and enhance IT efficiency.

AI and the rise of data analytics

AI-driven systems and advanced analytics can help detect anomalies, predict potential failures, and automate responses before issues impact users. Through pattern recognition and trend analysis, intelligent monitoring solutions can transform raw metrics into actionable insights and possible automated responses. These tools can help organizations shift from reactive troubleshooting to proactive, data-informed decision-making.

Compliance management and cybersecurity

With growing cyber threats and increasingly stringent regulations, monitoring tools play an important role in safeguarding IT infrastructure. Organizations have increasingly integrated remote monitoring, anomaly detection, and compliance tracking within their infrastructure management frameworks. IT infrastructure monitoring tools ensure that organizations adhere to compliance requirements by identifying vulnerabilities and enforcing security policies consistently.

Choosing the best infrastructure monitoring system

Infrastructure monitoring tools are essential for IT teams to ensure their organization’s IT infrastructure performs optimally, remains healthy, and remains available. These tools help organizations reduce downtime, improve customer experience, and achieve operational excellence by proactively detecting issues, optimizing performance, and enhancing security.

On the other hand, when selecting an infrastructure monitoring tool, consider the factors and features that matter most to you. Different infrastructures may have unique requirements and needs. The solutions listed in this article offer various features and benefits to cater to different organizational needs.

You can evaluate each of them by taking advantage of free trials or scheduling a demo with the infrastructure monitoring solution of your choice. By carefully exploring these options, you, as an IT professional, can choose the best tool to streamline your operations and drive business success.