Key Points
- Infrastructure monitoring tools help organizations and MSPs detect issues early, optimize performance, enhance security, reduce downtime, and lower costs.
- NinjaOne is our top pick for infrastructure monitoring due to its unified endpoint management platform that delivers full visibility and control.
- The best infrastructure monitoring in 2026: 1. NinjaOne, 2. Dynatrace, 3. Datadog, 4. Splunk, 5. Site24x7, 6. New Relic, 7. PRTG, 8. Zabbix, 9. Grafana, 10. Prometheus, 11. Progress WhatsUp Gold, 12. Nagios XI.
- Rankings are based on verified G2 and Capterra scores, weighted by support quality, business alignment, and ease of use for a data-driven evaluation.
An organization’s IT system is the central hub of its computer operations. It relies heavily on this system for many functions, ensuring tasks are accomplished in a timely manner. This is why it’s vital for any IT teams handling this undertaking to integrate the best infrastructure monitoring tools in place.
The consequences of IT system failures can be severe, as evidenced by a recent study. According to a study by Hitachi Vantara, 56% of businesses experience impactful revenue loss due to technological downtime. This, being more than half of businesses across North America and Europe, just means that instances of revenue loss because of disruptive technological downtime are not uncommon.
On the other hand, the study also highlights the essence of infrastructure monitoring tools for proactive maintenance. It allows IT teams to identify potential issues before they escalate into critical failures that can disrupt operations and lead to significant financial losses.
While it’s easy to perceive that employing IT monitoring tools is the solution, many software in the market offer the service, and choosing one can be overwhelming. As an IT pro, you know the importance of thorough research when deciding on IT monitoring software. To help you navigate this landscape, we’ve curated a list of the top 12 infrastructure monitoring tools to streamline your IT operations. But before we get into that, let’s dive deeper into what infrastructure monitoring tools and their importance.
Top infrastructure monitoring tools at a glance
| Infrastructure monitoring provider | Features | Free trial? |
| NinjaOne | NinjaOne is our choice for the best infrastructure monitoring software for IT teams that need complete visibility and control over remote environments. It unifies endpoint, network, and server monitoring with automated alerting, and remediation from a single, intuitive dashboard. | 14 days |
| Zabbix | Zabbix is an open-source infrastructure monitoring platform that tracks servers, networks, and cloud environments in real time. It provides customizable dashboards and alerting. | Free software |
| Datadog | Datadog offers cloud-based infrastructure monitoring with deep observability into servers, containers, and applications. | 14 days |
| Dynatrace | Dynatrace enables users to remotely monitor IT infrastructures, cloud workloads, and application performance. It offers automated anomaly detection. | 15 days |
| Site24x7 | Site24x7 delivers cloud-hosted infrastructure monitoring for servers, networks, and websites. It provides visibility into system uptime and performance from a global perspective, ideal for distributed or web-based operations. | 30 days |
| Prometheus | Prometheus is an open-source it infrastructure monitoring system built for containerized infrastructures that’s popular for Kubernetes monitoring and alerting. | Free software |
| New Relic | New Relic provides full-stack observability, combining infrastructure, application, and user monitoring in one platform. | 30 days |
| PRTG | PRTG Network Monitor focuses on monitoring network infrastructure, devices, and bandwidth usage. | 30 days |
| Splunk | Splunk transforms infrastructure logs and metrics into actionable insights for performance and security monitoring. It’s powerful for large-scale data analysis but can be resource-intensive and complex to deploy. | 60 days |
| Grafana | Grafana is a popular visualization and analytics platform used to monitor infrastructure metrics from multiple data sources. | 14 days |
| Progress WhatsUp Gold | Progress WhatsUp Gold centralizes wired and wireless infrastructure monitoring with automated discovery, visual mapping, log management, traffic analysis, and alerting. | 14 days |
| Nagios XI | Nagios XI provides customizable infrastructure monitoring with real-time insights, dashboards, reporting, and third-party plugin support for tracking device, system, service, and application health. | 30 days |
Infrastructure monitoring buyer checklist
Accomplishing a successful infrastructure monitoring operation requires functionalities that can effectively help with an organization’s goal of maintaining an operational IT environment. Here are some essential features of an infrastructure monitoring software:
1. Real-time monitoring
IT teams always need immediate visibility into their managed infrastructure’s health. Real-time monitoring is a vital feature of infrastructure monitoring that provides up-to-date visibility over integral components of an IT environment. This allows organizations to address issues promptly to alleviate the possibility of unwanted downtime.
If your infrastructure spans remote or distributed environments, prioritize tools that can monitor without relying on your internal network. Teams managing large device counts should also look for solutions that surface live device data alongside incident context, not just raw metrics.
AI-powered monitoring
With the ongoing focus on AI in technologies, modern infrastructure monitoring tools have started to incorporate AI-powered observability as part of their development. These systems use AI to continuously analyze telemetry data, identify vulnerabilities, and prioritize risks based on actual impact rather than static thresholds.
You need to prioritize platforms that have AI-powered monitoring that can help with enhancing real-time tracking of critical statuses of infrastructure components. AI-monitoring also helps reduce response times, eliminate gaps caused by relentless periodic scanning, and streamline operations with more actionable insights.
2. Alerting and notifications
An alerting system is also a vital element of IT infrastructure maintenance. This allows organizations to be notified of potential issues before they occur. Additionally, a robust alerting system should be configurable so it can alert IT teams based on predefined thresholds, ensuring accurate notifications before any severe problems arise within the IT environment.
You may want to seek an IT monitoring platform that can help reduce alert fatigue for your team. This is achieved through intelligent or context-aware alerting support, which can significantly minimize false positives. It’s crucial, especially for organizations with limited IT staff, to maximize productivity.
3. Performance metrics
Infrastructure monitoring software should provide several metrics. These metrics include CPU utilization, memory usage, disk I/O, network traffic, and application response times. An effective infrastructure monitoring solution should be able to show this important data. Providing these metrics to IT teams can help the organization identify many factors that may cause downtime, such as bottlenecks or resource allocation that doesn’t meet the system’s demands.
Performance-sensitive workloads, such as databases or real-time applications, require granularity and fast refresh rates. If your team frequently runs operations involving these workloads, you may want to consider an IT monitoring solution that prioritizes tools with customization and can correlate metrics across systems for faster root cause identification.
4. Historical data and trend analysis
Tracking historical data and analyzing trends is crucial for identifying patterns and predicting future performance. This information is crucial in identifying performance trends, which can be good identifiers if an issue arises. This data can also be used to make informed decisions about capacity planning, resource allocation, and performance optimization of an IT infrastructure.
If your organization is planning to scale, prioritize tools that retain long-term historical data for accurate forecasting and capacity planning. Teams focused on optimization should also look for platforms with built-in analytics or AI-driven insights to identify trends automatically.
5. Integrations
Infrastructure monitoring systems may integrate with other tools to maximize its functionalities. Working with other IT management tools can also simplify workflows and provide a more holistic view of an organization’s IT infrastructure. Some integrations may include functionalities such as configuration management systems, ticketing systems, log management solutions, etc.
Many organizations rely on their existing IT stack. If you’re also following this approach, seek tools with native integrations to avoid complex setup and maintenance. Organizations aiming for workflow automation should choose platforms that integrate with ticketing and scripting systems to streamline operations.
Best infrastructure monitoring tools for IT professionals
All G2/Capterra data as of April 2026
1. NinjaOne
NinjaOne is G2 top-rated automated endpoint management platform that enables organizations to monitor and manage an IT infrastructure. The endpoint management solution offers a unified platform for efficient IT operations, providing tools for remote monitoring, patch management, software deployment, and more.
With its centralized dashboard, IT professionals can automate routine tasks, streamline troubleshooting, and ensure proactive maintenance of their entire infrastructure, enhancing overall system performance and security.
Strengths of NinjaOne
- Unified endpoint management. NinjaOne showcases a centralized endpoint management platform that allows IT teams to easily monitor and control endpoints from a single console, streamlining IT operations. Its “single pane of glass” approach to endpoint monitoring and management eases the complexities of infrastructure monitoring, ensuring optimal performance and superior health of every component in an IT environment.
- Proactive management. Catching potential issues before they wreak havoc on the entire IT infrastructure is a vital feature of reliable endpoint management. NinjaOne ensures proactive infrastructure monitoring by providing IT teams with live device data and incident context. This functionality is aided by robust alerting that can notify IT teams of potential distress within the IT infrastructure, allowing IT teams to address potential issues before they cause unwanted downtime.
- Network-agnostic monitoring. NinjaOne enables monitoring without relying on the company’s internal network, providing continuous visibility into network, server, and endpoint health, even in remote or decentralized environments. This feature ensures uninterrupted monitoring during network outages, offers flexibility for managing distributed workforces, and allows IT teams to detect and resolve issues proactively, reducing downtime and maintaining system performance.
- Alert and notification. The platform showcases configurable and context-rich alerts that notify IT teams whenever metrics exceed or go below a set threshold. This helps significantly with issue resolution, as IT teams can immediately respond to anomalies and prevent potential downtime.
- Support. NinjaOne’s stellar service and support allow IT teams to streamline their troubleshooting process. According to an independent survey of 380+ managed service providers, the platform is rated #1 in support and service. It boasts an average of 65 minutes in first response time and a 98% CSAT score. This proves that NinjaOne has an unparalleled support and service system, ensuring that IT teams receive quick, effective assistance when needed.
Customer story
When Gemeinnütziges Institut für Berufsbildung Dr. Engel GmbH (IFB Engel), a non-profit private school in Germany reached its time and financial limits due to the employment of several endpoint management platforms, they sought a solution that would solve this problem. That’s when Philippos Goridaris, IFB Engel Head of IT, tries to find an endpoint management system that consolidates all helpful functionalities that matter to the organization his IT team is looking after.
“Patch management was the icing on the cake, along with remote maintenance and software distribution. Proactive monitoring and automation have massively reduced the number of tickets… We used to have 10 to 15 tickets a day. Today it’s a maximum of 5 a day. Anyone can calculate the time saved.”
Goridaris also added that the script he found on NinjaOne Dojo helped him isolate devices that were affected by a ransomware incident they encountered and support has been very quick to help him with the issue.
Read more customer stories or check out NinjaOne reviews.
NinjaOne reviews on G2
| Category | NinjaOne Rating |
| Overall | 4.7 out of 5 stars (3,722) |
| Has the product been a good partner in doing business? | 9.4 |
| Quality of support | 9.1 |
| Ease of admin | 9.1 |
| Ease of use | 9.1 |
NinjaOne reviews on Capterra
| Category | NinjaOne Rating |
| Overall | 4.7 out of 5 (282) |
| Ease of use | 4.7 |
| Customer service | 4.7 |
| Features | 4.5 |
| Value for money | 4.6 |
NinjaOne enables you to gain comprehensive visibility over your managed infrastructure.
Start your free trial or watch a demo
2. Zabbix
Zabbix is an open-source tool that allows IT teams to monitor different components of an IT infrastructure. Zabbix supports network and server infrastructure monitoring, IoT devices and sensors, cloud deployments, and more.
Best for:
Zabbix is best suited for organizations monitoring servers, networks, cloud environments, and IoT devices that require an open-source solution with customizable dashboards and alerting.
Features:
- Scalability. Zabbix can handle large-scale monitoring environments, efficiently processing millions of checks per minute and collecting massive amounts of historical data.
- Efficient monitoring. Zabbix’s distributed monitoring capabilities help monitor remote locations and data centers efficiently while minimizing network traffic and complexity.
- High availability. The platform’s functionalities to maximize high availability are crucial for mission-critical IT systems that require continuous operation.
Shortcomings:
- Learning curve. Non-experienced users have noted that Zabbix can have a steep learning curve, and some functions may need to be made easier to utilize.
- Documentation. In some instances, users find it hard to find what they’re looking for in the platform’s documentation, complicating troubleshooting.
- User interface. Some users pointed out that Zabbix’s user interface could be improved by making it more intuitive and easier to navigate.
Zabbix reviews on G2
| Category | Zabbix Rating |
| Overall | 4.4 out of 5 (208) |
| Has the product been a good partner in doing business? | 8.1 |
| Quality of support | 7.9 |
| Ease of admin | 7.9 |
| Ease of use | 7.3 |
Zabbix reviews on Capterra
| Category | Zabbix Rating |
| Overall | 4.7 out of 5 (110) |
| Ease of use | 4.0 |
| Customer service | 4.2 |
| Features | 4.5 |
| Value for money | 4.8 |
3. Datadog
Datadog is a SaaS-based infrastructure monitoring service that covers a broad range of modern technologies, aiding in its robust monitoring capabilities. The platform showcases features like the dashboard, security insights, metrics aggregation, and more to ensure seamless management and troubleshooting.
Best for:
Datadog is tailored for teams that need cloud-based infrastructure monitoring with visibility into servers, containers, and applications.
Features:
- Unified dashboard. Datadog’s dedication to providing unified visibility to IT teams over their managed infrastructure is enhanced by the platform’s intuitive dashboard.
- Cross-stack monitoring. The platform offers visibility into services and technologies across any stack and scale, with instant monitoring of cloud services from providers, private clouds, and virtualization platforms.
- Custom alerts. Datadog’s configurable alerting system, based on fixed or dynamic thresholds, outliers, and events, is proven to be a vital feature that minimizes false positives.
- Automatic scaling. The platform scales with dynamic infrastructure, automatically detecting and monitoring new cloud instances or containers as they come online.
- Integrations. Datadog supports several vendor-backed integrations, allowing ideal monitoring across many cloud providers, platforms, and services.
Shortcomings:
- Documentation. Some Datadog users suggested enhancing the platform’s documentation to make its content easier to understand.
- Navigation. Other users have noted that they find it challenging to navigate some of the platform’s essential features.
- Pricing model. Some users of Datadog wished that the pricing model could be communicated more clearly.
Datadog reviews on G2
| Category | Datadog Rating |
| Overall | 4.4 out of 5 (698) |
| Has the product been a good partner in doing business? | 8.5 |
| Quality of support | 8.3 |
| Ease of admin | 8.3 |
| Ease of use | 8.2 |
Datadog reviews on Capterra
| Category | Datadog Rating |
| Overall | 4.6 out of 5 (357) |
| Ease of use | 4.3 |
| Customer service | 4.2 |
| Features | 4.5 |
| Value for money | 4.3 |
4. Dynatrace
Dynatrace is an IT platform that provides unified observability and security through analytics and automation. Its infrastructure monitoring solution offers observability across cloud and hybrid environments.
Best for:
Dynatrace is best for organizations that need to monitor IT infrastructure, cloud workloads, and application performance with automated anomaly detection.
Features:
- Continuous discovery. Dynatrace scans infrastructure in real-time to identify new components and dependencies.
- Real-time insights. Dynatrace features real-time insights powered by automation and analytics, enabling IT teams to detect performance issues and anomalies.
- API and extension support. Dynatrace’s APIs and extensions allow for extensive customization, allowing organizations to tailor the platform to fit their unique needs.
Shortcomings:
- Navigation. Some Dynatrace users said that the user interface could be improved so that it is easier for them to navigate the platform’s important functionalities.
- Support. Other platform users have expressed concerns about Dynatrace’s support, suggesting that it could be improved for a streamlined troubleshooting experience.
- Alerting. Some users have highlighted the platform’s alerting system, saying it could still be refined to prevent it from sending false warnings.
Dynatrace reviews on G2
| Category | Dynatrace Rating |
| Overall | 4.5 out of 5 (1,361) |
| Has the product been a good partner in doing business? | 8.7 |
| Quality of support | 8.7 |
| Ease of admin | 8.2 |
| Ease of use | 8.3 |
Dynatrace reviews on Capterra
| Category | Dynatrace Rating |
| Overall | 4.5 out of 5 (82) |
| Ease of use | 4.3 |
| Customer service | 4.2 |
| Features | 4.5 |
| Value for money | 4.3 |
5. Site24x7
Site24x7 is an observability platform designed for modern IT operations and DevOps teams. It is marketed as an “all-in-one” monitoring solution that covers cloud and server monitoring, application performance, Kubernetes, infrastructure monitoring, and more.
Best for:
Site24x7 is well-suited for teams that require cloud-hosted monitoring for servers, networks, and websites with visibility into uptime and performance.
Features:
- Unified console. Site24x7 features a unified console for infrastructure monitoring, making it easier for IT teams to gain broad visibility over managed infrastructure.
- Custom monitoring. Site24x7 showcases custom monitoring capabilities of specific applications and infrastructure components via plugins and extensions.
- Enhanced troubleshooting. Site24x7 has functionalities that can correlate performance metrics, logs, and traces for better observability and faster troubleshooting.
Shortcomings:
- Reporting. According to some reviewers, customizing reports on Site24x7 can be a bit complex, especially for new users of the platform.
- Feature availability. Some basic and essential features are only available on higher-tier plans, according to some users of the platform.
- Alerting. Other users have noted that Site24x7’s alerting system may still need to be improved to avoid sending unnecessary warnings.
Site24x7 reviews on G2
| Category | Site24x7 Rating |
| Overall | 4.6 out of 5 (425) |
| Has the product been a good partner in doing business? | 8.9 |
| Quality of support | 8.7 |
| Ease of admin | 8.8 |
| Ease of use | 8.8 |
Site24x7 reviews on Capterra
| Category | Site24x7 Rating |
| Overall | 4.7 out of 5 (344) |
| Ease of use | 4.5 |
| Customer service | 4.5 |
| Features | 4.6 |
| Value for money | 4.5 |
6. Prometheus
Prometheus is an open-source monitoring and alerting toolkit widely used for infrastructure monitoring. The platform is designed for reliability and scalability, particularly suited for cloud-native applications and microservices architectures.
Best for:
Prometheus is designed for environments that require monitoring and alerting for containerized infrastructure, particularly Kubernetes systems.
Features:
- Data aggregation and recovery. Prometheus can regularly collect data from infrastructure components, allowing for efficient aggregation and retrieval of crucial metrics.
- Data storage. The platform can store data such as vital metrics in a time-series database, which is helpful in maintaining historical records of system performance.
- Alerting. Prometheus allows IT teams to configure alerts based on set rules. This is helpful for getting notifications when critical metrics exceed or fall below a specified threshold.
Shortcomings:
- Data visualization. Some users of Prometheus noted that it would have been easier if the platform supported data visualization natively.
- Documentation. The platform’s documentation could be improved by updating it more religiously according to some users.
- User interface. Others have pointed out that the platform’s user interface could be improved by making it more simplified to lessen complexities.
Prometheus reviews on G2
| Category | Prometheus Rating |
| Overall | 4.5 out of 5 (62) |
| Has the product been a good partner in doing business? | 8.7 |
| Quality of support | 7.9 |
| Ease of admin | 8.1 |
| Ease of use | 8.2 |
Prometheus reviews on Capterra
| Category | Prometheus Rating |
| Overall | 4.3 out of 5 (9) |
| Ease of use | 3.9 |
| Customer service | 3.2 |
| Features | 4.2 |
| Value for money | 4.4 |
7. New Relic
New Relic is a cloud-based observability platform that provides real-time visibility into the performance and health of applications and infrastructure. It offers infrastructure monitoring tools for IT teams to track and manage the performance of their servers, databases, and networks effectively.
Best for:
New Relic is appropriate for organizations that need full-stack observability combining infrastructure, application, and user monitoring.
Features:
- Infrastructure and app monitoring. New Relic combines infrastructure and application monitoring (APM) to streamline troubleshooting.
- System health overview. New Relic provides a high-level view of system health, including hosts, events, and alert activity, for easy monitoring of system status.
- Resource monitoring. The platform can also monitor resource allocation to help detect under-provisioned resources and performance drops.
Shortcomings:
- Learning curve. According to some users, New Relic can cause steep learning curves, and navigating its user interface could become overwhelming.
- Graph details. Other users have suggested that the platform’s graphs could be improved by adding more essential details.
- Latency. Some users also noticed significant latency when the platform handled large amounts of data.
New Relic reviews on G2
| Category | New Relic Rating |
| Overall | 4.4 out of 5 (585) |
| Has the product been a good partner in doing business? | 8.5 |
| Quality of support | 8.6 |
| Ease of admin | 8.5 |
| Ease of use | 8.4 |
New Relic reviews on Capterra
| Category | New Relic Rating |
| Overall | 4.5 out of 5 (195) |
| Ease of use | 4.2 |
| Customer service | 4.2 |
| Features | 4.5 |
| Value for money | 4.0 |
8. PRTG
PRTG is an “all-in-one” monitoring software developed by Paessler. It showcases several functionalities, being marketed as a “monitoring solution for all areas of IT.”
Best for:
PRTG is ideal for teams focused on monitoring network infrastructure, devices, and bandwidth usage.
Features:
- Custom sensors. PRTG enables users to customize its functionality through HTTP API and custom sensors.
- Maps and dashboards. The platform also features real-time visualization of managed networks through customizable maps and dashboards.
- Software and configuration analysis. PRTG can assess software status, uncovering outdated versions or problematic settings to resolve issues proactively.
Shortcomings:
- Batch management. Several PRTG users said that some aspects of PRTG’s batch management aren’t the platform’s strongest suit, stating its limitations.
- Reporting. Other users of the platform said that setting up reporting could be challenging and must be refined for a better experience.
- Notifications. Some users suggest improving the platform’s alerting functionality to eliminate unnecessary notifications.
PRTG reviews on G2
| Category | PRTG Rating |
| Overall | 4.7 out of 5 (208) |
| Has the product been a good partner in doing business? | 8.9 |
| Quality of support | 8.9 |
| Ease of admin | 8.9 |
| Ease of use | 9.1 |
PRTG reviews on Capterra
| Category | PRTG Rating |
| Overall | 4.6 out of 5 (254) |
| Ease of use | 4.4 |
| Customer service | 4.2 |
| Features | 4.5 |
| Value for money | 4.4 |
9. Splunk
Splunk is an enterprise resiliency platform that offers different solutions for organizations to monitor, analyze, and respond to real-time data across diverse infrastructures. Its infrastructural monitoring system caters to on-prem, hybrid, or multi-cloud environments.
Best for:
Splunk is commonly used by organizations that need to analyze infrastructure logs and metrics for performance and security monitoring.
Features:
- Centralized dashboard. Splunk features a centralized dashboard showing metrics and logs for in-flight analytics.
- Data aggregation. The platform can collect crucial infrastructure data to simplify metrics pipeline management.
- Kubernetes monitoring. Splunk can automatically discover and visualize Kubernetes objects through customizable dashboards and charts.
Shortcomings:
- Latency. Some Splunk users said loading some of the platform’s features could cause latency and slowness.
- Learning curve. Other users noted that significant skills are required to get accustomed to using the platform, which can affect efficiency.
- Log retrieval. According to some users, the platform’s log retrieval could be improved by making it less complex.
Splunk reviews on G2
| Category | Splunk Rating |
| Overall | 4.3 out of 5 (429) |
| Has the product been a good partner in doing business? | 8.7 |
| Quality of support | 8.4 |
| Ease of admin | 8.0 |
| Ease of use | 8.2 |
Splunk reviews on Capterra
| Category | Splunk Rating |
| Overall | 4.6 out of 5 (259) |
| Ease of use | 4.1 |
| Customer service | 4.2 |
| Features | 4.5 |
| Value for money | 4.3 |
10. Grafana
Grafana is an open-source observability platform that serves as an analytics and monitoring solution. It was specially developed for cloud-native applications and microservices architectures.
Best for:
Grafana is applicable to teams that need to visualize and analyze infrastructure metrics from multiple data sources.
Features:
- Real-time monitoring. Grafana is designed to continuously monitor an IT infrastructure’s components and gather data for analytics.
- Alerting. The platform also has an alerting system that notifies IT teams if metrics deviate from a set threshold.
- Reporting. Grafana’s reporting includes historical data useful for critically analyzing performance trends, identifying anomalies, and optimizing resource utilization.
Shortcomings:
- Setup. Some Grafana users said setting up the platform can be challenging, causing productivity and efficiency bottlenecks.
- Query-based interface. Other users suggested that generating charts using the query-based interface could be replaced by drag-and-drop UI for a more modern and less complex experience.
- User interface. Some users believe the platform’s user interface could be improved by making it easier to navigate for a more pleasant user experience.
Grafana reviews on G2
| Category | Grafana Rating |
| Overall | 4.5 out of 5 (156) |
| Has the product been a good partner in doing business? | 8.3 |
| Quality of support | 8.1 |
| Ease of admin | 8.6 |
| Ease of use | 8.4 |
Grafana reviews on Capterra
| Category | Grafana Rating |
| Overall | 4.6 out of 5 (71) |
| Ease of use | 4.2 |
| Customer service | 3.9 |
| Features | 4.5 |
| Value for money | 4.5 |
11. Progress WhatsUp Gold
Progress WhatsUp Gold is an IT monitoring software that showcases features and capabilities centered on network monitoring. It centralizes the management of wired and wireless environments into a unified dashboard.
Best for:
Progress WhatsUp Gold is designed for IT teams seeking a standardized monitoring solution that utilizes automated discovery and visual mapping to manage network and infrastructure health.
Features:
- Log management. Progress WhatsUp Gold offers tools that can help collect and manage logs, such as Windows events and syslogs, which can later be used for searching, analysis, and compliance-related storage.
- Traffic analysis. The platform also features capabilities in bandwidth usage, latency, and traffic pattern analysis. These can be crucial in performance optimization and identifying bottlenecks.
- Alerting. Progress WhatsUp Gold delivers alerts through channels like email, SMS, or collaboration tools based on predefined thresholds or detected issues.
Shortcomings:
- Reporting. Some Progress WhatsUp Gold users said that configuring reports may be challenging at times.
- Setup complexities. Other users pointed out that setting up and fine-tuning Progress WhatsUp Gold can be difficult and complex.
- Slowdowns. Some users noticed the software can slow down during heavy network traffic, with instances of increased system load affecting file handling.
Progress WhatsUp Goldreviews on G2
| Category | Progress WhatsUp Gold Rating |
| Overall | 4.4 out of 5 (391) |
| Has the product been a good partner in doing business? | 8.8 |
| Quality of support | 8.8 |
| Ease of admin | 8.2 |
| Ease of use | 8.5 |
Progress WhatsUp Gold reviews on Capterra
| Category | Progress WhatsUp Gold Rating |
| Overall | 4.5 out of 5 (227) |
| Ease of use | 4.2 |
| Customer service | 4.4 |
| Features | 4.4 |
| Value for money | 4.3 |
12. Nagios XI
Nagios XI is an IT monitoring solution that provides IT teams and organizations with visibility over their technological infrastructure. The platform helps monitor important statuses such as device, system, service, and application health.
Best for:
Nagios XI is designed for organizations requiring a monitoring platform that supports extensive manual configuration and third-party plugin integration to oversee diverse IT environments.
Features:
- Dashboard. Nagios XI features a customizable dashboard that provides graphs, maps, gauges, and more, displaying significant infrastructure data.
- Real-time monitoring. The platform continuously tracks system and network performance and generates real-time insights into infrastructure activity.
- Nagios XI can also generate reports on system performance, availability, and service levels to support monitoring analysis and compliance tracking.
Shortcomings:
- Navigation. Some Nagios XI users said that certain features are hard to locate, affecting ease-of-use.
- Support. According to some users, the support team wasn’t giving adequate help when they encountered challenges in setting up the platform.
- Usability for non-Windows environments. Some Nagios XI users said the platform is not user-friendly outside of Windows environments, noting that the Linux version appears outdated and that dashboard setup can be time-consuming.
Nagios XI reviews on G2
| Category | Nagios XI Rating |
| Overall | 4.5 out of 5 (58) |
| Has the product been a good partner in doing business? | 8.2 |
| Quality of support | 8.8 |
| Ease of admin | 7.5 |
| Ease of use | 8.9 |
Nagios XI reviews on Capterra
| Category | Nagios XI Rating |
| Overall | 4.5 out of 5 (44) |
| Ease of use | 4.2 |
| Customer service | 4.0 |
| Features | 4.3 |
| Value for money | 4.4 |
Comparison of infrastructure monitoring tools (G2)
| Category | NinjaOne | Zabbix | Datadog | Dynatrace | Site24x7 | Prometheus | New Relic | PRTG Network Monitor | Splunk | Grafana | Progress WhatsUp Gold | Nagios XI |
| Overall | 4.7 out of 5 stars (3,722) | 4.4 out of 5 (208) | 4.4 out of 5 (698) | 4.5 out of 5 (1,361) | 4.6 out of 5 (425) | 4.5 out of 5 (62) | 4.4 out of 5 (585) | 4.7 out of 5 (208) | 4.3 out of 5 (429) | 4.5 out of 5 (156) | 4.4 out of 5 (391) | 4.5 out of 5 (58) |
| Has the product been a good partner in doing business? | 9.4 | 8.1 | 8.5 | 8.7 | 8.9 | 8.7 | 8.5 | 8.9 | 8.7 | 8.3 | 8.8 | 8.2 |
| Quality of support | 9.1 | 7.9 | 8.3 | 8.7 | 8.7 | 7.9 | 8.6 | 8.9 | 8.4 | 8.1 | 8.8 | 8.8 |
| Ease of admin | 9.1 | 7.9 | 8.3 | 8.2 | 8.8 | 8.1 | 8.5 | 8.9 | 8.0 | 8.6 | 8.2 | 7.5 |
| Ease of use | 9.1 | 7.3 | 8.2 | 8.3 | 8.8 | 8.2 | 8.4 | 9.1 | 8.2 | 8.4 | 8.5 | 8.9 |
Comparison of infrastructure monitoring tools (Capterra)
| Category | NinjaOne | Zabbix | Datadog | Dynatrace | Site24x7 | Prometheus | New Relic | PRTG Network Monitor | Splunk | Grafana | Progress WhatsUp Gold | Nagios XI |
| Overall | 4.7 out of 5 (282) | 4.7 out of 5 (110) | 4.6 out of 5 (357) | 4.5 out of 5 (82) | 4.7 out of 5 (344) | 4.3 out of 5 (9) | 4.5 out of 5 (195) | 4.6 out of 5 (254) | 4.6 out of 5 (259) | 4.6 out of 5 (71) | 4.5 out of 5 (227) | 4.5 out of 5 (44) |
| Ease of use | 4.7 | 4.0 | 4.3 | 4.3 | 4.5 | 3.9 | 4.2 | 4.4 | 4.1 | 4.2 | 4.2 | 4.2 |
| Customer service | 4.7 | 4.2 | 4.2 | 4.2 | 4.5 | 3.2 | 4.2 | 4.2 | 4.2 | 3.9 | 4.4 | 4.0 |
| Features | 4.5 | 4.5 | 4.5 | 4.5 | 4.6 | 4.2 | 4.5 | 4.5 | 4.5 | 4.5 | 4.4 | 4.3 |
| Value for money | 4.6 | 4.8 | 4.3 | 4.3 | 4.5 | 4.4 | 4.0 | 4.4 | 4.3 | 4.5 | 4.3 | 4.4 |
Final scores and summaries of infrastructure monitoring tools
| Vendors | Final score | Summary |
| NinjaOne | 1.32165 | NinjaOne is a comprehensive endpoint management platform that offers proactive infrastructure monitoring to help IT teams efficiently manage and secure their networks. |
| Dynatrace | 1.00055 | Dynatrace offers infrastructure monitoring across cloud and hybrid environments, providing unified observability and security through analytics and automation. |
| Site24x7 | 0.9694 | Site24x7 is an all-in-one observability platform that provides monitoring for modern IT environments, including cloud, servers, applications, Kubernetes, and infrastructure. |
| Datadog | 0.95425 | Datadog is a cloud-based monitoring platform that offers coverage of modern technologies and features for efficient infrastructure management and troubleshooting. |
| PRTG | 0.9312 | PRTG is a monitoring tool that offers a solution for managing various aspects of IT infrastructure. |
| New Relic | 0.9255 | New Relic is a cloud-based platform that offers real-time visibility and monitoring for applications and infrastructure. |
| Progress WhatsUp Gold | 0.92305 | Progress WhatsUp Gold is a network-focused monitoring solution that provides centralized visibility, automated discovery, and performance insights to help IT teams manage infrastructure health efficiently. |
| Splunk | 0.91255 | Splunk is a platform that offers real-time data analysis and monitoring for various IT environments, including on-premises, hybrid, and cloud-based infrastructures. |
| Grafana | 0.8677 | Grafana is an open-source platform designed for monitoring and analyzing cloud-native applications and microservices. |
| Zabbix | 0.8593 | Zabbix is an open-source tool for IT infrastructure monitoring, supporting various components including networks, servers, IoT devices, and cloud environments. |
| Nagios XI | 0.8502 | Nagios XI is a flexible infrastructure monitoring platform that offers deep visibility through customizable dashboards, real-time monitoring, and extensive plugin support for diverse IT environments. |
| Prometheus | 0.81085 | Prometheus is a scalable open-source tool for monitoring and alerting cloud-native and microservices applications. |
Our rankings formula for the best infrastructure monitoring software
This review and ranking of the best infrastructure monitoring tools in 2026 is based on a transparent, structured methodology. The process includes:
- Final Score = w1 * G2 Good Partner in Doing Business + w2 * G2 Quality of Support + w3 * G2 Ease of Admin + w4 * G2 Ease of Use + w5 * Capterra Ease of Use + w6 * Capterra Customer Service + w7 * Capterra Features + w8 * Capterra Value for Money + w9 * G2 Total Number of Reviews (Scaled) + w10 * Capterra Total Number of Reviews (Scaled)
Where:
- w1 = 0.125 (Weight for G2 Good Partner in Doing Business)
- w2 = 0.125 (Weight for G2 Quality of Support)
- w3 = 0.125 (Weight for G2 Ease of Admin)
- w4 = 0.125 (Weight for G2 Ease of Use)
- w5 = 0.125 (Weight for Capterra Ease of Use)
- w6 = 0.125 (Weight for Capterra Customer Service)
- w7 = 0.125 (Weight for Capterra Features)
- w8 = 0.125 (Weight for Capterra Value for Money)
- w9 = 0.1 (Weight for G2 Total Number of Reviews, Scaled)
- w10 = 0.1 (Weight for Capterra Total Number of Reviews, Scaled)
- Data Freshness: All data was collected and last validated on April 14, 2026
- Process: Products were evaluated for both core and advanced infrastructure monitoring features, customer feedback, recent security incidents, and breadth of integrations, with sources referenced where relevant
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Infrastructure monitoring trends
Single-pane-of-glass view for IT infrastructure monitoring
Businesses are shifting away from sprawling tech stacks toward unified platforms that offer seamless, end-to-end visibility across servers, networks, applications, and endpoints. This consolidation streamlines operations, reduces integration complexity, and enables IT teams to manage performance, security, and compliance from a single pane of glass.
Shifting to hybrid and cloud-based environments
More and more organizations have already adopted hybrid work arrangements and multi-cloud strategies. IT infrastructure monitoring must evolve to track performance across on-premises assets, virtualized systems, and cloud-native services. Infrastructure monitoring tools are increasingly designed to support dynamic workloads, containerized applications, and edge computing environments. The ability to get real-time insights of devices across distributed environments allows IT teams to minimize downtime and enhance IT efficiency.
AI and the rise of data analytics
AI-driven systems and advanced analytics can help detect anomalies, predict potential failures, and automate responses before issues impact users. Through pattern recognition and trend analysis, intelligent monitoring solutions can transform raw metrics into actionable insights and possible automated responses. These tools can help organizations shift from reactive troubleshooting to proactive, data-informed decision-making.
Compliance management and cybersecurity
With growing cyber threats and increasingly stringent regulations, monitoring tools play an important role in safeguarding IT infrastructure. Organizations have increasingly integrated remote monitoring, anomaly detection, and compliance tracking within their infrastructure management frameworks. IT infrastructure monitoring tools ensure that organizations adhere to compliance requirements by identifying vulnerabilities and enforcing security policies consistently.
Choosing the best infrastructure monitoring system
Infrastructure monitoring tools are essential for IT teams to ensure their organization’s IT infrastructure performs optimally, remains healthy, and remains available. These tools help organizations reduce downtime, improve customer experience, and achieve operational excellence by proactively detecting issues, optimizing performance, and enhancing security.
On the other hand, when selecting an infrastructure monitoring tool, consider the factors and features that matter most to you. Different infrastructures may have unique requirements and needs. The solutions listed in this article offer various features and benefits to cater to different organizational needs.
You can evaluate each of them by taking advantage of free trials or scheduling a demo with the infrastructure monitoring solution of your choice. By carefully exploring these options, you, as an IT professional, can choose the best tool to streamline your operations and drive business success.
