Asset Lifecycle Management Using NinjaOne

A quick overview of Ninja Custom Fields

NinjaOne released our custom field functionality in 2021, adding a new level of flexibility, customization, and automation power to our platform. Custom fields are an advanced feature that requires setup to use, but once you start, the power and flexibility of this feature is almost limitless.

In this blog piece, we’ll walk you through a powerful use case for custom fields in NinjaOne. Refer to part one of this series for a quick overview of NinjaOne Custom Fields.

Asset Lifecycle Management

Asset lifecycle management is a critical aspect of any IT management program. While Ninja natively provides hundreds of data points on managed assets, additional information is often required due to the unique needs of each business.

Device custom fields can provide an effective method for identifying and managing the lifecycle of assets in Ninja.

Ninja will automatically identify, collect, and monitor critical IT asset information, including:

  • Processors
  • Memory
  • Drives, volumes, and partitions
  • Network adapters
  • Video cards
  • Chassis type
  • Operating systems
  • Product keys
  • Serial numbers
  • Software inventories
  • And more

Information that is not available on the endpoint but that is critical for the management of the endpoint generally falls under the category of IT asset management. You can easily setup custom fields to track:

  • Asset ownership – Who is in physical possession of this device
  • Asset location and status – Is this device in use or retired? Where can I find it? What is the cost center?
  • Hardware warranty status – Is this device under warranty? When will the warranty expire?
  • Device mappings – Does an asset rely on another asset to function effectively?

Let’s setup a basic asset lifecycle management module using custom fields. We’ll setup several custom fields, including:

  • Asset Status
  • Asset Owner
  • Asset Owner Email Address
  • Asset Owner Phone Number
  • Cost Center

Asset Status is used to define the operational status of the asset. We want these to be categorized into pre-set options. We’ll create a field with the following attributes:

  • Label: Asset Status
  • Name: assetStatus
  • Field Type: Drop-down
  • Technician: Editable
  • Option Values: Will vary based on your needs
    • Operational – Assigned: for end-user devices that have been assigned to a user
    • Operational – Unassigned: for end-user devices that can but have not been assigned to a user
    • In Repair: for devices that are in IT’s possession and actively being repaired
    • Lost: for devices that are no longer in the organization’s possession
    • Retired: for devices that are no longer managed

Asset Owner will be a text field to house the asset owners’ name.

  • Label: Asset Owner
  • Name: assetOwner
  • Field Type: Text
  • Technician: Editable

Asset Owner Email Address will be an email field to house the asset owners’ email address.

  • Label: Owner
  • Name: ownerEmail
  • Field Type: Email
  • Technician: Editable

Asset Owner Phone Number will be an email field to house the asset owners’ email address.

  • Label: Owner Phone Number
  • Name: ownerPhone
  • Field Type: Phone
  • Technician: Editable

Cost Center is used to identify where hardware, software, and support costs associated with a device as charged.

  • Label: Cost Center
  • Name: costCenter
  • Field Type: Drop-down
  • Technician: Editable
  • Option Values: Will vary based on your needs
    • Marketing
    • Sales
    • Finance
    • Engineering
    • Operations

We’ll likely want these fields across all devices, so we’ll set them up as global custom fields.

Once these fields are filled out, they’re easily searchable and reportable in Ninja.

Is this the first you’re hearing about Ninja custom fields? For more on use cases of custom fields in Ninja read parts one and two of the series:

Why NinjaOne?

Tired of cycling through RMMs and being disappointed? Try out custom fields for yourself and see why NinjaOne is different. Start your free trial.

rmm free trial

Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

You might also like

Ready to become an IT Ninja?

Learn how NinjaOne can help you simplify IT operations.

Watch Demo×

See NinjaOne in action!

By submitting this form, I accept NinjaOne's privacy policy.

Start a Free Trial of the
#1 Endpoint Management Software on G2

No credit card required, full access to all features

NinjaOne Terms & Conditions

By clicking the “I Accept” button below, you indicate your acceptance of the following legal terms as well as our Terms of Use:

  • Ownership Rights: NinjaOne owns and will continue to own all right, title, and interest in and to the script (including the copyright). NinjaOne is giving you a limited license to use the script in accordance with these legal terms.
  • Use Limitation: You may only use the script for your legitimate personal or internal business purposes, and you may not share the script with another party.
  • Republication Prohibition: Under no circumstances are you permitted to re-publish the script in any script library belonging to or under the control of any other software provider.
  • Warranty Disclaimer: The script is provided “as is” and “as available”, without warranty of any kind. NinjaOne makes no promise or guarantee that the script will be free from defects or that it will meet your specific needs or expectations.
  • Assumption of Risk: Your use of the script is at your own risk. You acknowledge that there are certain inherent risks in using the script, and you understand and assume each of those risks.
  • Waiver and Release: You will not hold NinjaOne responsible for any adverse or unintended consequences resulting from your use of the script, and you waive any legal or equitable rights or remedies you may have against NinjaOne relating to your use of the script.
  • EULA: If you are a NinjaOne customer, your use of the script is subject to the End User License Agreement applicable to you (EULA).