How to Build Executive-Level RMM Reports MSPs don’t win clients with raw dashboards and technical tables. What decision-makers want are clear, outcome-driven insights that show security posture, compliance, and operational performance at a glance. In this video, we’ll go over a step-by-step framework for building executive-level RMM reports. Before we begin, be sure to subscribe to NinjaOne’s IT Video Hub and our YouTube channel for more tech content like this. Building Executive-Ready RMM Reports Some of the methods we’ll discuss require familiarity with scripting: we’ll show sample commands for several of them, and our blog covers each method in more detail. Using PowerShell to Collect Windows Metrics You can run PowerShell scripts locally or through your RMM platform, which then gives you structured access to uptime, security posture, encryption status, and patch compliance. Here’s one example that captures system uptime in hours. You can then use PowerShell to collect the output into structured objects and export results into CSV for aggregation and reporting. These sample PowerShell commands are included in our blog. Using Command Prompt Command prompt is ideal for generating quick Windows metrics. You can use it to: Run native Windows utilities to collect system data. Redirect outputs to text files. Collect the files using your RMM for centralized reporting. For example, this script captures detailed system information. Additionally, Command Prompt can be used for onboarding assessments and asset validation. Check out our blog for these scripts. Collecting Linux and macOS Metrics with Bash Executive reports should account for all managed endpoints, including macOS and Linux systems. You can deploy Bash scripts through your RMM or run them locally. Redirect the results to log files, then pull the data into your reporting workflow. Here’s one example that returns readable system uptime. The blog outlines additional Bash examples for disk usage, updating timestamps, and firewall validation. Querying the Windows Registry for Compliance Some compliance metrics don’t show up in standard system reports. That’s where registry queries come in. For instance, this command checks Defender protection status in real-time. Registry-based checks are especially useful for validating security baselines and regulatory controls. More compliance examples are available in the blog. Enforcing Reporting-Ready Settings with Group Policy Group Policy plays a critical role in making sure the right data exists for your RMM scripts and reporting tools to collect. Use the Group Policy Management Console or Local Group Policy Editor to: Enable logging and auditing policies. Standardize log retention and sizing. Apply the policy at the domain or OU level Here’s one example path commonly used for patch and update reporting. This approach ensures your reporting data is complete, consistent, and audit-ready across all managed endpoints. Preparing Data for Executive Presentation Once the data is collected, the final step is turning technical metrics into business-level insights. You’ll need to: Normalize data from all sources into a single dataset. Translate technical metrics into KPIs. Choose the right presentation format: CSV, PDF, or dashboard. Highlight trends, risks, and SLA alignment. That’s how MSPs can build executive-level RMM reports: by collecting the right data, enforcing consistency, and presenting insights in a way leadership understands. For more information, check out our official blog post on how to build custom RMM reports for executive-level MSP reporting, linked in the description below.