The #1-Rated RMM, 11 Times in a Row

We give MSPs everything they need to support clients in a fast, easy-to-use, and intuitive platform that drives technician efficiency and effectiveness.

Trusted by more than 17,000 customers worldwide

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Problems we solve for MSPs

The tools we use are too complex, resource-intensive, and slow

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Ninja is lightning fast, intuitive, easy to learn, and minimizes the number of clicks it takes to get anything done, making your team more efficient and allowing your team to scale profitably.

Easy and powerful RMM tool

A compelling solution that is easy to start up with, easy to administrate, and will get you working with your clients ASAP! The system does not have a significant learning curve, so you can get up and running and productive faster than any other system I have used.


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My team is overworked and under resourced

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Automation is the key to profitable MSP growth. Ninja provides a powerful platform that enables MSPs to quickly and easily automate tasks using the scripting languages they already know in an easy to understand framework.

All IT management tools in a single platform

It offers all the tools you need to improve IT management in a simple, easy-to-use platform designed to increase technician efficiency, reduce IT management costs, and improve IT management outcomes.


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We need to automate to grow profitably

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Ninja’s unified data model means you have a single source of truth across all Ninja solutions. By working together seamlessly, Ninja allows you to work more efficiently and leverage automation effectively across RMM, backup, ticketing, and documentation solutions.

NinjaRMM has been an amazing addition for my business and clients!

NinjaRMM allows my company to provide amazing support quickly and efficiently to all my clients. I have also been able to increase the types of services I offer which has increased revenues and been able to reduce costs.


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Hiring and retaining top IT talent is hard

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Ease of use is a guiding principle at Ninja. You won’t have to hire an RMM manager or search out Ninja-experienced technicians to grow – Ninja is so easy to learn and use, they’ll pick it up in a matter of days.

So much better than other RMMs

The onboarding, training, and resources that are available to quickly learn the platform are great.


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Why Ninja?

Get the support you deserve

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Ninja has been consistently rated #1 in customer support and relationship management year after year by our users on G2. Just as your clients rely on you for support, you can rely on Ninja.

Amazing Platform, Sales, & Onboarding Experience

The support staff at NinjaRMM are second to none. So far my entire experience with NinjaRMM has been amazing. Working with the sales team (SG, MB) to the onboarding experience and working with support has been a breeze!


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Scale profitably with more efficient technicians

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Not only is Ninja lightning-fast, it is easy to setup, learn, and use. Ninja’s ease of use translates directly into more endpoints managed per technician and from there to greater profitability.

Ninja has been great!

We are so much more efficient in how we work now. Processes that were having to be completed manually are now being done using the automated tools integrated into Ninja. A lot of things have now turned into set it and forget it with the help of Ninja.


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Automate everything

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Ninja gives you the ability to automate anything – from simple to complex – across endpoints. In no time, you’ll be leveraging automation to profitably manage endpoints at scale.

Greater RMM software with great staff behind it

The major benefit realized with our company is the ability to create our own custom scripts ranging from Powershell to Java and VBScripts. Ninja allows us to use industry-standard scripts gives us more support and flexibility to automate many tasks, and make resolving client issues seamless and faster.


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Deliver better services

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Ninja was built for the way MSPs work, giving you a 50,000-foot view of your managed environments all the way down to in-depth device or service-request details on individual assets.

Game Changing RMM tool

NinjaRMM has helped our MSP us better manage our growing customer base while providing us with the peace of mind client networks are being properly maintained and monitored.


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Learn how Business Cloud tripled in size by switching to Ninja

Best RMM software in G2 Grid

At NinjaOne, we put our partners first – that’s why our partners rated NinjaOne the #1 RMM software on the G2 Grid for remote monitoring and management software. Not only that, we’ve been ranked #1 in customer support year over year, with an average customer satisfaction score of 98 / 100.

G2 Grid Report for Remote Monitoring & Management (RMM) Spring 2024

#1-rated support, year after year

Ninja provides transformational, not transactional support. Putting this belief into practice has resulted in our partners rating us #1 for support across multiple review mechanisms, year after year. All Ninja partners get:

  • Free and unlimited support
  • Free and unlimited onboarding
  • Free and unlimited training

Software Advice Best Customer Support 2022 badge

AVERAGE CSAT SCORE

98

PERCENT

AVERAGE 1ST RESPONSE TIME

60

MINUTES

See how Vital Services Scaled their MSP business by tripling technician efficiency

Ready to become
an IT Ninja?

Learn how NinjaOne can help you simplify IT operations.

Capterra Shortlist 2024

G2 Endpoint Management Leader Spring 24

TrustRadius Top Rated 2024

Leader SourceForge Winter 2024

GetApp Category Leaders 2024

Software Advice Front Runners 2024

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