KB5077797: Overview with user sentiment and feedback

Last Updated February 28, 2026

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Overview

This out-of-band update for Windows 11, version 23H2 (KB5077797) is cumulative. It includes updates from previous security releases, along with an additional fix. The update addresses issues with Remote Desktop connections and devices with Secure Launch enabled that were causing shutdown and hibernation problems after installing the previous January 2026 security update (KB5073455).

General Purpose

The KB5077797 out-of-band update for Windows 11 version 23H2 includes the following improvements:- Fixes sign-in failures during Remote Desktop connections that were affecting authentication for various Remote Desktop applications.- Resolves an issue where some devices with Secure Launch enabled were restarting instead of shutting down or entering hibernation.This update is cumulative and includes the security fixes and improvements from the January 13, 2026 security update (KB5073455) in addition to the new fixes.

General Sentiment

The general sentiment towards this out-of-band update is positive, as it addresses two significant issues that were introduced with the previous January 2026 security update. The Remote Desktop sign-in failures and the shutdown/hibernation problems on Secure Launch-enabled devices were causing major disruptions for many users. However, it's worth noting that the update does not seem to fully resolve the shutdown/hibernation issue, as some users are still reporting problems even after installing KB5077797. This suggests the underlying problem may be more complex and Microsoft may need to provide additional fixes in the future.Overall, the update is a welcome improvement, but there are still some lingering concerns that Microsoft will need to address.

Known Issues

  • Some devices with Virtual Secure Mode (VSM) enabled might fail to shut down or hibernate, instead restarting the device. This issue is partially resolved in KB5077797, but a full fix is expected in later updates.- Some applications may become unresponsive or encounter errors when saving files to cloud-based storage like OneDrive or Dropbox. This issue is addressed in KB5078132.

Disclaimer: We take measures to ensure that AI-generated content is of the highest possible quality, but we cannot guarantee its accuracy and recommend that users do their own independent research. Generated on 2026-02-28 01:26 AM

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