NinjaOne vs. Barracuda
Why your peers choose NinjaOne over Barracuda
NinjaOne
VS
NinjaOne vs. Barracuda Reviews
 |
Barracuda |
|
|---|---|---|
| Overall | 4.7 (1,866) |
4.5 (122) |
| Meets Requirements | 9.1 2,238 Responses |
8.9 113 Responses |
| Ease of Use | 9.2 2,267 Responses |
8.7 116 Responses |
| Ease of Setup | 9.3 2,105 Responses |
9.2 105 Responses |
| Ease of Admin | 9.2 2,044 Responses |
9.1 94 Responses |
| Quality of Support | 9.2 2,165 Responses |
8.7 107 Responses |
| Ease of Doing Business With | 9.5 2,006 Responses |
9.0 94 Responses |
| Product Direction (% positive) | 9.8 2,234 Responses |
9.3 109 Responses |
Based on G2 Summer 2025
Barracuda
Product Summary
Barracuda Cloud-to-Cloud Backup
Barracuda Cloud-to-Cloud Backup offers flexible Microsoft 365 protection, including for Teams, Groups, Exchange, SharePoint, OneDrive, and OneNote. The tool provides granular restore capabilities and effective ransomware protection, including immutable storage, to protect against accidental data modification or removal. Unlimited retention is provided by default, giving IT teams long-term control over backup storage and recovery options.
Barracuda Backup
Barracuda Backup is a hybrid appliance-based product that protects physical, virtual, and cloud-based workloads by combining local backup storage with optional replication to the Barracuda Cloud. It supports backup for file servers, VMware, Microsoft Hyper-V, SQL, and more, and includes features such as deduplication, compression, and encrypted cloud replication. However, it is not purpose-built for SaaS application backup and lacks native support for Google Workspace or advanced Microsoft 365 workloads.
Shortcomings
- Siloed backup tools: Take note that endpoint, server, and SaaS backups are managed separately. This means that users must configure multiple consoles and policies.
- Better suited for larger organizations: Barracuda Backup is recommended for more established IT organizations that can allocate the necessary resources to train team members on how to use the platform.
- Reporting: According to some G2 users, the reporting feature of Barracuda Cloud-to-Cloud Backup could be improved to be more comprehensive.
Why your peers choose NinjaOne over Barracuda
NinjaOne SaaS Backup
Business leaders and security-conscious MSPs choose NinjaOne (specifically its NinjaOne SaaS Backup) over Barracuda Backup for its lightweight deployment, cloud-native architecture, and broader SaaS and endpoint coverage. While Barracuda Backup is a hybrid, appliance-based solution designed primarily for server and infrastructure protection. In contrast, NinjaOne SaaS Backup delivers automated, secure backup for Microsoft 365 and Google Workspace, ensuring fast, granular recovery of emails, files, calendars, and collaboration data in a single pane of glass.
NinjaOne Backup
NinjaOne Backup protects everything from remote endpoints to SaaS to critical servers with fast, secure, and fully integrated backup and recovery. Because all tools are managed through a centralized dashboard, NinjaOne users can manage their backups for laptops, desktops, virtual servers, and physical infrastructure without needing to switch tools or add overhead. Additionally, NinjaOne Backup offers flexible deployment options, including fully cloud-based, on-premises, or hybrid storage configurations. It supports both endpoints and servers through a unified, policy-driven platform. Unlike Barracuda’s appliance-based approach, NinjaOne Backup is ideal for hybrid and remote-first organizations seeking simplicity and scalability without hardware.
NinjaOne
- Unified IT operations: NinjaOne blends automated endpoint management, patch management, endpoint backup, and SaaS backup in one, intuitive platform. This not only reduces tool sprawl but helps optimize workflows.
- Automation-first approach: The NinjaOne Platform offers powerful automation across backup, patching, software deployment, and remediation.
- Modern and user-friendly: Made by IT for IT, NinjaOne is easy to understand and use while offering a more consistent experience across tenants.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
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Azure
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SentinelOne
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Slack
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CrowdStrike
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Okta
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ConnectWise
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N-Able
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One Login
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IT Glue
NinjaOne vs. Barracuda FAQs
How does Barracuda compare to NinjaOne for SaaS Backup?
When comparing Barracuda vs. NinjaOne, it’s best to look at each solution’s capabilities and how those align with your organizational goals. While Barracuda Backup offers some coverage for Microsoft 365 through separate tools, it isn’t built specifically for this purpose and lacks support for Google Workspace. This may become a challenge for IT enterprises that rely heavily on cloud productivity platforms.
NinjaOne, on the other hand, through its Saas Backup is purpose-built for Microsoft 365 and Google Workspace, offering automated backups, fast granular recovery, and policy-based retention – all within a fully cloud-native, appliance-free solution.
How do Barracuda and NinjaOne compare in terms of deployment and setup?
NinjaOne SaaS Backup is a fully cloud-native solution with no hardware or agents to install. Deployment is fast and straightforward, with organizations able to begin backing up Microsoft 365 and Google Workspace data within minutes and with minimal configuration.
In contrast, Barracuda Backup typically requires the deployment of a physical or virtual appliance, along with configuration of local storage and optional cloud replication.
What are the backup and recovery features of NinjaOne vs Barracuda?
Both Barracuda and NinjaOne offer automated backups and granular recovery for Microsoft 365. However, NinjaOne expands this with full Google Workspace support and a unified platform approach that allows IT to manage SaaS and endpoint backups together.
Does NinjaOne or Barracuda offer better integration with endpoint management?
When comparing NinjaOne vs Barracuda, NinjaOne offers significantly better integration with endpoint management. Its SaaS Backup solution is built directly into the broader NinjaOne platform, which includes endpoint monitoring, patch management, remote access, and IT automation. This unified approach allows IT teams to manage devices and data protection from a single interface, reducing complexity and tool sprawl.
Barracuda RMM, on the other hand, is less tightly connected to its backup tools.
How do Barracuda and NinjaOne differ in supporting remote workforces?
NinjaOne is built as a remote-first platform, enabling IT teams to manage endpoints, deploy backups, and perform recoveries from anywhere through a single cloud-based interface and without relying on on-prem infrastructure.
Barracuda solutions, particularly those relying on hardware appliances, are better suited to centralized IT environments and may require workarounds or additional tools to adapt to fully distributed workforces.
How does customer support compare between Barracuda vs. NinjaOne?
NinjaOne is consistently praised by users for its fast, knowledgeable, and hands-on assistance – it’s no wonder why it boasts the market-leading customer satisfaction score (CSAT) of 98.4. Reviewers consistently highlight the ease of getting timely help, with an average first-touch response time of only 31 minutes, compared to hours from competitors.