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Tom Watson

Tom is NinjaOne’s Channel Chief Advisor and a former MSP owner. Learn more about his experiences and reach out to him directly at

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Featured posts by Tom Watson

When you’re in the thick of running a MSP business, every problem or challenge can seem hyper-specific to your circumstances. Take a step back and start talking with other owners, […]

Every managed services provider knows that your solution stack is the beating heart that delivers your MRR. Your stack is what you bring to the table when you’re negotiating a […]

Is a fully managed services agreement not the perfect fit for some clients? Find out when and how to offer pre-paid IT support hours, instead. In recent years it has […]

All blog posts by Tom Watson