Gavin Stone has been working in the IT sector for 17 years. His career began at EDS/HP, where he was part of a Software Delivery team tasked with delivering solutions to the DWP. Fifteen years ago, he transitioned into the MSP industry, climbing the ranks from Engineer to Senior Engineer, then advancing to Support Desk Manager, Technical Operations Director, and eventually Technology Director at an MSP. In these roles, he was responsible for various technical aspects, including technological direction, business processes, training, automation, internal and client security, and service design. Gavin Stone now has taken on the role of Director of Product Management at NinjaOne.