How to Create a Quarterly Network Health Check Template for MSP Clients. Most organizations rely on MSPs to keep their networks healthy with 24/7 monitoring and proactive fixes. To deliver on that promise, MSPs use specialized tools and smart strategies to catch issues before they turn into real problems. In this video, we’ll show you how to build a scalable, resilient, and cost-effective auditing framework you can use to run consistent quarterly network reviews. Before we begin, be sure to subscribe to NinjaOne’s IT video hub and our YouTube channel for more tech content like this. Inventory and Documentation Review. A thorough review helps MSPs get the most out of their current tools and smoothly add new ones when needed. It’s also the perfect time to make sure your documentation actually reflects what’s happening in the environment. Here are a few key steps to follow: Start by auditing routers, switches, firewalls, servers, and endpoints. Update your network diagrams so they match the current setup. Choose an IT management tool that can grow with the business. Lastly, identify any “shadow IT” devices or systems that may have been overlooked. Performance Metrics. Once you've verified all network assets and resources, the next step is to establish performance baselines and measure network health against defined criteria. Here are some key areas to evaluate: Latency: High latency can disrupt real-time tools like remote access and video meetings. Packet Loss: Even small amounts can hurt VoIP call quality or delay updates. Bandwidth Utilization: Shows whether your network can handle large file transfers or software deployments. Throughput: Confirms the network can sustain operations such as centralized patching and backup processes. Error Rates: May indicate hardware degradation or configuration issues that affect endpoint performance. Security and Configuration Validation. Security checks are critical to protecting against evolving threats. They help reduce vulnerabilities and keep systems secure across client environments. MSPs should regularly validate the following: Patching levels and firmware updates Firewall rules, VPN settings, and access control lists Unsupported or legacy systems that may introduce security or performance risks Connectivity and Network Integrity. Quarterly audits provide an opportunity to assess network stability and overall integrity. During this phase, teams should run ping and traceroute tests across critical nodes and verify link redundancy and VPN tunnel stability. To establish a baseline, IT administrators can start with built-in tools like ping, tracert, or pathping for quick diagnostics. From there, specialized tools can be used to review VPNs and more advanced network configurations. A quarterly review offers the right balance between effort and visibility. Monthly reviews can be redundant with continuous monitoring in place, while annual reviews may leave gaps unnoticed for too long. For more information, check out our official blog post on How to Create a Quarterly Network Health Check Template for MSP clients, linked in the description below.