Fast, easy, and powerful remote access for MSPs
Instant access to any endpoint
Launch remote sessions to any Mac or Windows device with one click — no toggling between tools, no waiting. Spend less time navigating and more time resolving.
Serious security
Advanced support features
Get the tools to resolve client issues faster: multi-monitor control, command-line access, fast file transfer, and session recording built into every session.
Unmatched, fully-integrated remote access
Device > click > connect
Sessions launch in seconds so MSPs can start resolving issues instantly. Remotely connect from the Device page or tickets — no signing in or changing tabs.
Fast, on-demand connections
Provide a branded experience
Generate remote access invites
Ironclad encryption
Privacy and data protection
Powerful cross-OS support
End user remote access
Support while on the go
Dynamic bandwidth adjustment
Easily manage devices
Background mode
NinjaOne named a Leader by Gartner®
Customers love NinjaOne
saved time on manual tasks through automation
replaced 3-4 tools with NinjaOne
Discover value in 5 minutes.
CNWR opts for cloud-native RMM in switch to NinjaOne
This is why customers love us
100,000
Endpoints Managed
99 %
Less time for patching
5
tools replaced by ninjaone
95 %
Time reduction deploying new devices
“NinjaOne is a huge force multiplier for us. It’s effectively like hiring two full-time employees.”
20 %
Fewer on-site visits
25 %
More reliable patching
60
Hours saved per month
Built for your MSP
Rated #1 on G2
G2’s No.1-Rated Remote Support Software
Fast, remote access. Anywhere. Anytime.
NinjaOne Remote keeps customers happy and it shows with an Ease of Use score of 93 and perfect Satisfaction Score of 100.
“NinjaOne Remote has transformed how we support our global operations. We’ve eliminated the patchwork of third-party tools, improved security, and gained fast, reliable access to every system whether it’s a shop-floor dashboard or a specialized workstation halfway around the world.”
Matt Bloye
Corporate IT Administrator
| NinjaOne | Datto RMM | JumpCloud | Atera | ConnectWise | N-able | Action1 | Kaseya VSA | |
| Satisfaction Score | 100 | 78 | 92 | 84 | 30 | 27 | 84 | 38 |
| G2 Overall Score | 94 | 83 | 81 | 76 | 49 | 43 | 70 | 55 |
Can technicians securely access multiple client environments in NinjaOne Remote without cross-tenant risk?
Yes. NinjaOne Remote is designed specifically for MSP use cases, with strict tenant separation to eliminate cross-client exposure. Technicians can securely access multiple client environments using tenant-based access controls and granular role-based remote access controls, ensuring they only see and access the endpoints assigned to them.
Does NinjaOne remote access integrate with RMM and PSA?
Yes. NinjaOne Remote is fully embedded within NinjaOne’s platform, delivering seamless integrated RMM remote access capabilities and PSA workflows. Technicians can launch remote sessions directly from the RMM interface without switching tools, accelerating response times and simplifying workflows.
What security features are included for MSP remote sessions?
NinjaOne Remote is built to deliver secure remote access for MSPs without adding operational friction. For tight security, NinjaOne Remote uses x25519+XSalsa20+Poly1305 — an industry-leading encryption standard to protect session data end to end. All remote sessions are encrypted, logged, and optionally recorded, giving MSPs full visibility for compliance, auditing, and client accountability.
To further protect sensitive information during live sessions, technicians can turn off clipboard syncing or use the “Paste as Keystrokes” feature to prevent exposing credentials or confidential data. Administrators also have granular control through role-based remote access controls, auto-clear clipboard settings, and strict tenant-based access controls, ensuring technicians only access the endpoints and client environments assigned to them.
How does NinjaOne remote access reduce tool sprawl for MSPs?
Many MSPs rely on separate tools for remote support, monitoring, and ticketing — creating unnecessary complexity and added cost. NinjaOne simplifies this by embedding remote access directly into its platform, so technicians can launch sessions instantly from the same interface they use for endpoint management.
By consolidating remote support into a single solution, MSPs reduce vendor sprawl, streamline workflows, and improve technician efficiency. The result is a more scalable, cost-effective approach to MSP remote access — without juggling disconnected tools or compromising service quality.