Industry:

MSP

Headquarters:

Dublin

Products Used:

Bitdefender Integration, Patch Management, RMM

Inventise Consolidated Tech Stack and Accomplished ISO27001 Compliance with NinjaOne

Challenges

Lengthy manual tasks
Disjointed IT environment
Necessity of ISO27001 compliance

Results

NinjaOne increased technician bandwidth by 30%
Eliminated 4 legacy tools with all-in-one dashboard
NinjaOne fulfilled 15 ISO requirements

Industry:

MSP

Headquarters:

Dublin

Products Used:

Bitdefender Integration, Patch Management, RMM

Overview

Inventise, a software development and IT services company based in Dublin, Ireland, launched in 2008 with the mission to help clients achieve business goals through innovative digital solutions. Before NinjaOne, the team at Inventise used several homemade IT solutions to manage its devices. An expanding customer base, growing challenges in monitoring devices, and lengthy manual tasks drove Inventise to search for a reliable RMM solution to streamline endpoint management. Find out how NinjaOne automated Inventise’s IT management and helped achieve ISO27001 compliance.

Saving time with automation

“Since 2021 we were able to expand our business thanks to NinjaOne. Efficiency has increased by at least 30%. I estimate that without NinjaOne I would need two FTE’s more to deal with the workload,” summarizes Paul Loughran.

Up-leveling customer communication with ticketing

“After implementing NinjaOne RMM and Ticketing, we were able to become a proper call center increasing our efficiency and customer communication drastically,” recalls Loughran.

Leveraging NinjaOne for ISO27001 compliance

“In the healthcare sector, compliance is a topic of critical importance to our business. ISO27001 is an absolute must for us. NinjaOne has been a great asset in achieving and maintaining ISO27001.” explains Loughran.

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