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NinjaOne Customer Referral Program Terms & Conditions

NinjaOne, LLC (“NinjaOne”) proudly offers its customers the opportunity to participate in its Customer Referral Program (the “Program”) and to receive awards for referrals, subject to the terms and conditions below:

1.     Eligibility.

You are eligible to participate in the Program if (a) you are a current customer of NinjaOne; and (b) in NinjaOne’s sole discretion, your account is and remains in good standing. Your account may not be in good standing, and you may not be eligible for participation in the Program, if, for example, your use of the NinjaOne software is not in compliance with the End User License Agreement, and/or any payment owed by you is overdue. In addition, you may not be eligible for participation in the Program if the Program is prohibited by any applicable federal, provincial/territorial, state, or local law or regulation.

2.     Agreement to Terms.

These Terms and Conditions (the “Terms”) govern your participation in the Program, and it is your responsibility to read and understand the Terms. By participating in the Program, you represent and warrant that (a) you agree to and will comply with the Terms; and (b) you are in compliance with, and will continue to comply with, any policies your employer may have regarding participation in this type of incentive program.

3.     Referral Requirements.

With respect to each potential referral you make, you must fully and accurately complete and submit the form provided to you by NinjaOne, which will ask for your details as well as the details of the individual or business you are referring to NinjaOne (the “Referral”). NinjaOne will only accept Referrals that meet certain requirements, including, but not necessarily limited to, the following: (a) it is located in one of the following countries: United States, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom; (b) it is or may be interested in becoming a NinjaOne customer; and (c) it has not previously been engaged by NinjaOne or an authorized reseller of NinjaOne or been referred by another party under this Program. NinjaOne will notify you of the acceptance or rejection of each Referral. NinjaOne is under no obligation to accept any Referral and may reject a Referral for any reason, at its sole discretion.

If the Referral (a) is accepted by NinjaOne; (b) enters into a subscription for NinjaOne software within 6 months of the date on which NinjaOne accepts the Referral; and (c) pays the fees under its subscription in full and on time for the first 3 months for which fees are due, then, for each such Referral, you will be eligible to receive an award as described below.

4.     Referral Award.

For each Referral that meets the requirements above, the amount of the award shall be equal to 2 times the average monthly payment due under the subscription, up to a maximum of $5,000 USD (“Referral Award”).

In order to receive payment of the Referral Award, you must complete and submit the NinjaOne vendor form as well as your W9 and payment information.

If the Referral Award is less than or equal to $2,000 USD, you will receive payment in the amount of the Referral Award in the form of a gift card. If the Referral Award is more than $2,000 USD, you will receive payment in the amount of the Referral Award via ACH (US customers) or bank transfer (non-US customers).

NinjaOne will complete payment of the Referral Award within 30 days of the last day of the month in which the Referral Award was earned.

5.     Modifications to Program.

NinjaOne reserves the right, in its sole discretion, to modify the Terms of the Program at any time, without liability or notice to you or any other person. NinjaOne will post the modified Terms on this website, and your continued participation in the Program following any such modification constitutes your acceptance of any modified Terms.

6.     Revocation of Participation Privileges.

NinjaOne reserves the right to revoke the participation privileges of any person who engages in any fraudulent or harmful activity or uses the Program in a manner inconsistent with these Terms or any federal, provincial/territorial, state, or local laws, statutes, regulations, or ordinances. If your privileges are revoked, it may result in the loss of any pending Referral Award(s). In addition to the revocation of participation privileges, NinjaOne shall have the right to take appropriate administrative and/or legal action, including, but not limited to, seeking criminal prosecution, as it deems necessary in its sole discretion. Failure by NinjaOne to enforce any term of these Terms shall not constitute a waiver of that term or any other term herein.

7.     Disputes.

Except where prohibited, you agree that any and all disputes, claims, and causes of action arising out of, or connected with, the Program or incentive provided shall be resolved on an individual basis, without resort to any form of class action, and exclusively by the appropriate court located in Travis County, Texas. All issues and questions concerning the construction, validity, interpretation, and enforceability of these Terms, your rights and obligations, or NinjaOne’s rights and obligations in connection with the Program shall be governed by, and construed in accordance with, the laws of Texas, without giving effect to any choice of law or conflict of law rules (whether of Texas or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than Texas.

8.     Release and Waiver.

By participating in the Program, you agree to release and hold harmless NinjaOne, its subsidiaries and affiliates, and each of their respective officers, directors, employees, contractors, and agents (the “Released Parties”) from and against any and all liability, claim, demand, loss, cost, or cause of action arising out of your participation in the Program or your receipt or use/misuse of any incentive, including, but not limited to, (a) unauthorized human intervention in the Program, (b) technical errors, or (c) errors in the administration of the Program. In no event shall the Released Parties be liable for attorney’s fees. You waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.

9.     Privacy.

You acknowledge and agree that NinjaOne will, and NinjaOne agrees to, handle the details, including personal information, that you submit about yourself and each Referral under the Program in accordance with its Privacy Policy.

10.  Conflicts.

Nothing in these Terms is intended to affect your or NinjaOne’s rights and obligations under the End User License Agreement or any other written agreement between you and NinjaOne in relation to the NinjaOne software (the “other agreements”). To the extent of any conflict between these Terms and any other agreement, the other agreement shall govern and control the rights and obligations of you and NinjaOne.

11.  General.

These Terms constitute the entire agreement between you and NinjaOne regarding the subject matter hereof. The failure of NinjaOne to exercise or enforce any right or provision herein shall not constitute a waiver of such or any other right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the other provisions of these Terms shall remain in full force and effect. The section titles in these Terms are for convenience only and have no legal or contractual effect. No party other than you or NinjaOne shall have the right to enforce or receive the benefit of any of these Terms.