Managed Service Providers (MSPs) are charged with protecting their customers from all of the threat vectors that target devices, networks, and applications. The diligence required to provide this level of protection for customers is unending. However, if an MSP is going to properly secure their customers’ environments, they first must secure their own, which is why NinjaOne has collaborated with the cybersecurity company SaaS Alerts to better protect MSPs from RMM supply chain attacks.
SaaS Alerts provides SaaS security monitoring exclusively for MSPs and has worked with NinjaOne to produce the only independent, 3rd party monitoring of an RMM product in the world.
This free service for MSPs alerts NinjaOne partners of any suspicious activity with their most important application, RMM. The types of events that SaaS Alerts picks up are:
- Technician and end-user MFA failure
- Technician and end-user account creation
- Modification of global security settings within Ninja
- Script and policy creation or modification
- Alert to any activity outside of the country or IP whitelist (plus 65 other events monitored, and more being added constantly)
Think about your credit card, every charge on your credit is recorded in your online statement, but how many of us are constantly staring at our online credit card activity 24/7/365? No one, which is why credit card companies have created automated alerts to send when they observe unusual activity on your credit card. This way if your credit card is being misused, you can help the credit card company mitigate any theft or losses.
SaaS Alerts monitoring of NinjaOne works the same way. NinjaOne provides a log of every event within the platform, but MSPs and administrators don’t have time to comb through every activity, so SaaS Alerts highlights only the unusual behavior that should be evaluated.
In general, SaaS security monitoring is a tool that is becoming necessary because every MSP and their customers leverage SaaS applications every day, which is why SaaS Alerts provides monitoring for MSFT 365, Google Workspace, Salesforce, Slack, Dropbox, IT Glue, and now NinjaOne with other applications on the way.
If you would like to see how SaaS Alerts monitors NinjaOne, and other SaaS applications like IT Glue, Microsoft 365, and Google Workspace, you can register for a trial here: https://manage.saasalerts.com/sign-up