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More businesses are reopening or inching closer to it, but for the majority, the consensus seems to be that it's going to be a far cry from "business as usual" for quite some time. Many are still trying to determine what their "new normal" is going to look like, and maybe you've been playing an important role in that conversation for your clients.
Last week, I had a chance to participate in a great virtual conference for MSPs hosted by SmileBack called "Remote Connect." I moderated a fireside chat with former MSP and current MSP consultant Richard Tubb.
Richard always has smart things to say (check out his podcast for examples), and he made one particular point that really stuck with me.
He said that many MSPs are currently enjoying more client buy-in than ever thanks to the WFH preparedness they advocated and/or the quick transition they enabled. BUT, unfortunately, most client memories are short. It's imperative for MSPs to make use of that goodwill capital now. Because every day that passes it dissolves a little more.
This week's resources will give you some things to think about in terms of new investments to potentially recommend along with "new normal" changes to consider on your end, too.
Security is obviously one of areas most affected by the WFH surge. If you're looking to revisit and potentially add to your security stack this post from Dark Cubed provides an interesting matrix (halfway down the page) and chart (bottom) that could be helpful.
Back in October 2018, Microsoft quietly introduced pktmon.exe, a program that can perform full packet inspection of data being sent over the computer. Strangely, there's no mention of it on Microsoft's site, but Lawrence Adams at Bleeping Computer has a breakdown of the program along with a basic use example.
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https://www.ninjaone.com/wp-content/uploads/2022/12/ninjaone-logo.svg00Jonathan Crowehttps://www.ninjaone.com/wp-content/uploads/2022/12/ninjaone-logo.svgJonathan Crowe2023-05-18 18:07:11MSP Bento: Week of 5/18/20 — Built-in Windows 10 Packet Sniffer, WFH Schedule Options, and More
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