IBM Security MaaS360 vs Microsoft Intune

NinjaOne

Ratings

IBM Security MaaS360

Microsoft Intune

NinjaOne Logo®

Overall

4.1
4.5

4.8

Meets Requirements

9.4
117 responses
8.4
115 responses

9.2

905 responses

Ease of Use

8
118 responses
8.6
132 responses

9.3

912 responses

Ease of Setup

7.5
81 responses
8.6
132 responses

9.4

804 responses

Ease of Admin

7.9
77 responses
8.6
93 responses

9.5

80 responses

Quality of Support

7.9
113 responses
8.3
127 responses

9.4

876 responses

Ease of Doing Business with

7.9
76 responses
8.5
232 responses

9.6

808 responses

Product Direction (% positive)

8
122 responses
9.3
129 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Notifications:
    Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

Microsoft Intune

Productsamenvatting

Microsoft InTune biedt cloudgebaseerd endpoint management met uitgebreide ondersteuning voor integratie van Microsoft-producten. Met Intune kunnen managed service providers (MSP’s) en IT-teams laptops en mobiele apparaten instellen, bedrijfsapparaten beheren en beveiligingsbeleid afdwingen. Het biedt functies zoals app-beheer, gegevensbescherming, apparaatconfiguratie en software-updates, allemaal vanaf één cloudgebaseerd platform. Met Intune kunnen klanten hun gegevens op afstand beveiligen en ervoor zorgen dat apparaten voldoen aan het beveiligingsbeleid van het bedrijf.

Gebruikscases

  • Gecentraliseerd apparaatbeheer:
    Stroomlijnt het in gebruik nemen, configureren en beheren van apparaten voor zeer homogene omgevingen en apparaatconfiguraties.
  • Application management:
    Intune wordt vaak gebruikt voor het implementeren van applicaties, het pushen van updates en het beheren van gebruikersrechten voor meerdere apparaattypes.
  • Eenvoudige integratie met Microsoft-producten:
    Gebouwd voor naadloze integratie met Azure Active Directory en andere Microsoft producten zoals Office en Microsoft Endpoint Configuration Manager.

Tekortkomingen

  • Inefficiënte snelheid:
    Van het implementeren en toewijzen van configuratieprofielen aan applicaties tot het tonen van de status van items, Intune kan frustrerend traag zijn.
  • Gebrek aan ondersteuning voor niet-Windows apparaten:
    Gebruikers hebben gemeld dat het configureren van macOS-apparaten moeilijk is en dat er minder functionaliteit beschikbaar is voor deze apparaten.
  • Kosten:
    Volledige functionaliteit zit opgesloten achter duurdere licenties, waardoor de mogelijkheden van Intune voor gebruikers beperkt zijn.

NinjaOne

Why your peers choose us over IBM Security MaaS360 and Microsoft Intune

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

IBM Security MaaS360

Microsoft Intune

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