Auvik vs IBM Security MaaS360

NinjaOne

Ratings

Auvik

IBM Security MaaS360

NinjaOne Logo®

Overall

4.5
4.1

4.8

Meets Requirements

8.7
217 responses
9.4
117 responses

9.2

905 responses

Ease of Use

8.7
224 responses
8
118 responses

9.3

912 responses

Ease of Setup

8.7
179 responses
7.5
81 responses

9.4

804 responses

Ease of Admin

8.7
182 responses
7.9
77 responses

9.5

80 responses

Quality of Support

8.9
190 responses
7.9
113 responses

9.4

876 responses

Ease of Doing Business with

9.1
163 responses
7.9
76 responses

9.6

808 responses

Product Direction (% positive)

9.1
210 responses
8
122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Auvik

Productsamenvatting

Auvik is een platform voor network monitoring en management dat uitgebreid inzicht biedt in de netwerktopologie van een onderneming en routinetaken automatiseert, zodat MSP’s en IT-teams efficiënt kunnen werken. Real-time monitoring en backup zorgen voor een snelle oplossing van problemen en verminderen de downtime, waardoor IT-professionals zich kunnen richten op complexere taken.

Gebruikscases

  • Remote monitoring:
    Auvik kan remote apparaten in een netwerk detecteren en gegevens verzamelen die vervolgens worden geanalyseerd om waarschuwingen te versturen die het oplossen van problemen versnellen.
  • Backups:
    Auvik slaat automatisch backups op van netwerkconfiguraties, waardoor downtime wordt verminderd en gegevensverlies wordt voorkomen.
  • Eenvoudig in te stellen:
    Auvik is in een paar minuten ingesteld en detecteert en voegt automatisch eindpunten toe binnen een netwerk.

Tekortkomingen

  • Compatibiliteit:
    Reviews van Auvik zeggen dat niet alle netwerkapparaten, zoals Raspberry Pi-apparaten, compatibel zijn met het platform.
  • Alerting:
    Beoordelingen van Auvik zeggen dat gebruikers vaak valse meldingen krijgen. Gebruikers wilden ook dat waarschuwingen meer aanpassingsopties hadden.
  • Trage laadtijden:
    Grotere netwerken zorgen ervoor dat het platform vertraagt en traag laadt.
  • Moeilijke interface:
    Rapporten zeggen dat Auvik veel netwerkbewakingsfuncties biedt die de interface of de netwerkkaart kunnen overbelasten, waardoor ze moeilijk te gebruiken en te navigeren zijn.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Notifications:
    Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Auvik and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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