Atera vs Pandora FMS

NinjaOne

Ratings

Atera

Pandora FMS

NinjaOne Logo®

Overall

4.6
4.6

4.8

Meets Requirements

8.9
332 responses
9.3
127 responses

9.2

905 responses

Ease of Use

9.2
337 responses
8.9
127 responses

9.3

912 responses

Ease of Setup

9.1
254 responses
8.7
93 responses

9.4

804 responses

Ease of Admin

9
262 responses
8.4
68 responses

9.5

80 responses

Quality of Support

9.1
315 responses
8.9
124 responses

9.4

876 responses

Ease of Doing Business with

9.4
257 responses
9
63 responses

9.6

808 responses

Product Direction (% positive)

9.5
323 responses
9.7
125 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Atera

Productsamenvatting

Atera is een RMM-platform dat is ontworpen om IT-teams te helpen hun workflows te automatiseren en aan te passen voor meer IT-efficiëntie. Met Atera krijgen gebruikers toegang tot RMM, remote access, helpdesk en ticketing, patch management en network discovery. De software stelt IT-professionals in staat om inzicht en controle te krijgen over hun digitale omgevingen.

Gebruikscases

  • RMM:
    Atera biedt een RMM-oplossing waarmee IT-professionals endpoints kunnen beheren en monitoren.
  • PSA:
    Atera biedt een PSA-oplossing die facturering, helpdesk en rapportage omvat.
  • Patch management:
    IT-teams kunnen het patchen van Windows, Mac, & Linux op eindpuntapparaten automatiseren.
  • Network discovery:
    Scan en beveilig uw netwerken in realtime om inzicht te krijgen in uw IT-omgeving.

Tekortkomingen

  • Inconsistente klantenservice:
    Klantenservice kan inconsistent zijn met lange responstijden, waardoor het voor gebruikers een uitdaging is om de hulp en antwoorden te krijgen die ze nodig hebben.
  • Beperkte integraties:
    De integratiemogelijkheden zijn beperkt in vergelijking met alternatieve oplossingen.
  • Problemen met patch management:
    Patch management is niet gecentraliseerd of intuïtief en gebruikers vinden het moeilijk om patches in te plannen en te beheren vanuit het platform.
  • Schaarse opties voor network monitoring:
    Hoewel Atera netwerkbewakingssoftware heeft, levert het niet genoeg informatie om uitgebreide controle en zichtbaarheid in een netwerk te bieden.

Pandora FMS

Product Summary

Pandora FMS is a comprehensive IT management solution that includes audit, monitoring, configuration management, remote control, ITSM, inventory, and system security. Its platform helps IT teams of all sizes find and solve problems quickly to keep their IT network healthy.

Use Cases

  • Real-time monitoring:
    Pandora FMS continuously scans your IT network to offer reliable, up-to-date data.
  • Remote control:
    Pandora FMS offers remote shell access on Linux, Windows, and Mac.
  • Log management:
    The software helps you search for information across all your monitored systems in a single click.

Shortcomings

  • Learning curve:
    The software solution may be initially difficult to understand, especially for beginner IT technicians.
  • Complex initial set-up:
    Some G2 users have stated that Pandora FMS can be initially complicated and time-consuming.
  • Integration issues:
    Pandora FMS may have compatibility issues with different business applications.

NinjaOne

Why your peers choose us over Atera and Pandora FMS

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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