Ratings
Arcserve
Esper
Overall
4.2
4.5
4.8
Meets Requirements
8.3
12 responses
8.9
150 responses
9.2
905 responses
Ease of Use
8.8
12 responses
9
152 responses
9.3
912 responses
Ease of Setup
8.2
11 responses
8.7
111 responses
9.4
804 responses
Ease of Admin
7.9
11 responses
9
111 responses
9.5
80 responses
Quality of Support
8.9
12 responses
9
138 responses
9.4
876 responses
Ease of Doing Business with
8.8
11 responses
9.2
102 responses
9.6
808 responses
Product Direction (% positive)
6.5
10 responses
8.9
138 responses
Based on G2 Spring 2024
Competitors
Arcserve
Productsamenvatting
Arcserve Unified Data Protection (UPD) biedt ondernemingen gegevensbescherming en disaster recovery. Met zijn backupfuncties kan het gegevensverlies helpen voorkomen. Deze oplossing beschermt IT-omgevingen ook tegen beveiligingsrisico’s zoals ransomware. Met Arcserve kunnen IT-beheerders alle backups beheren vanuit één cloud- of privéconsole.
Gebruikscases
- Backup en recovery:
Met de functie voor het herstellen van ransomware-gegevens van Arcserve kunnen technici systemen en gegevens snel herstellen, waardoor de uitvaltijd wordt beperkt en gegevensverlies wordt voorkomen. - Disaster recovery:
In het geval van een ramp of beveiligingsdreiging herstelt deze oplossing vitale gegevens met directe VM en bare metal recovery (BMR). Granulaire herstelmogelijkheden bieden technici meer controle over gegevens- en systeemherstel. - Gecentraliseerd beheer:
Gebruikers kunnen back-ups, gegevens en herstel beheren vanuit één cloudgebaseerde console.
Tekortkomingen
- Problemen met licentiebeheer:
Gebruikers hebben geklaagd over licentiefouten waardoor er geen back-ups konden worden gemaakt. - Stabiliteitsproblemen:
Verbindingen met de server of de agents kunnen verloren gaan, wat leidt tot mislukte back-ups. - Uitdagende interface:
Veel gebruikers hebben geklaagd dat de GUI moeilijk werkt op sommige browsers en besturingssystemen. De interface is ook verouderd en moeilijk te navigeren.
Esper
Product Summary
Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.
Use Cases
- Centralized device management:
Esper provides MDM capabilities from a single dashboard. - Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues. - Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.
Shortcomings
- Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down. - Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired. - Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.
NinjaOne
Why your peers choose us over Arcserve and Esper
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle. In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.What they're saying
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