The #1-Rated RMM Software, 12 Times in a Row
Manage client endpoints at scale with NinjaOne’s powerful, easy-to-use RMM Software that delivers market-leading technician efficiency.
Ofereça serviços de TI melhores e mais lucrativos com menos problemas e técnicos mais felizes.
Unifique o gerenciamento de dispositivos
Monitore, ofereça suporte e controle todos os seus dispositivos, servidores e máquinas virtuais de usuário final e dispositivos de rede a partir de uma interface única fácil de usar.
Aplique patches confiáveis em tudo
Obtenha visibilidade completa da sua postura de conformidade de patches e aplique patches automaticamente em toda a frota de terminais Windows, Mac e Linux com confiabilidade completa.
Gere eficiência desde o primeiro dia
Rápido para implementar, fácil de aprender e intuitivo para usar, o NinjaOne oferece aos técnicos uma plataforma revolucionária que eles amam usar e que os ajuda a fazer mais.
Receba o suporte merecido
Os parceiros do NinjaOne obtêm fácil acesso a suporte técnico, integração gratuita e novos recursos confiáveis mensalmente e a práticas de faturamento de acordo com os modelos de negócios dos MSPs.
Manage more endpoints per technician with the world’s most intuitive RMM Software
Monitoramento e alerta
Monitore os dispositivos em tempo real e notifique automaticamente os técnicos, quando surgir um problema, para que eles possam corrigir de forma mais rápida e minimizar o impacto no usuário final.
Patching automatizado
Aplique, automaticamente, patches de vulnerabilidade dos sistemas Windows, MacOS e Linux e atualize automaticamente mais de 200 aplicativos de terceiros.
Ações em dispositivos com um clique
Inicie ações, implante correções, interrompa tarefas e estabeleça sessões de terminais em segundo plano para gerenciamento prático, sem a interrupção dos usuários finais.
Acesso remoto seguro
Assuma o controle direto de endpoints gerenciados com uma das quatro soluções de acesso remoto do Ninja para suporte rápido, seguro e na prática.
Automação de tarefas dos endpoints
Automatize tarefas repetitivas de endpoints (instalação de aplicativos, aplicação de patches, configuração de dispositivo e manutenção), para padronizar os resultados, liberar os técnicos e melhorar a estabilidade do dispositivo.
Remediação automática
Automatize completamente a detecção e a resolução de problemas dos endpoints, como serviços interrompidos, reinicializações perdidas, portas abertas e aplicativos perdidos com implantações de scripts baseadas em condição.
Gerenciamento móvel
Consulte os detalhes do serviço, corrija problemas e gerencie endpoints em movimento com o aplicativo móvel poderoso do NinjaOne.
Portal de autoatendimento
Ofereça aos usuários finais do cliente as ferramentas de que precisam para se ajudarem, incluindo acesso remoto, restaurações de arquivos e gerenciamento de tíquetes em nosso portal de autoatendimento
Documentação nativa
Documente processos, credenciais e relacionamentos de dispositivos com uma solução de documentação de TI completa integrada diretamente ao NinjaOne.
Escalabilidade ilimitada
Quer você esteja gerenciando 50 ou 15.000 terminais, a infraestrutura baseada em nuvem do Ninja é rápida, segura e infinitamente escalável.
IU rápida e intuitiva
Torne seus técnicos mais eficientes com uma interface intuitiva fácil de aprender, rápida de navegar, que centraliza as ações e corta cliques extras.
From a January, 2023 survey of NinjaOne RMM MSP customers:
58%
Were fully operational in
under one week
62%
Have technicians who are each handling
100+ more endpoints
66%
train new techs on NinjaOne
in under 3 hours
Ótima tecnologia, pessoas melhores, de acordo com a forma como os MSPs fazem negócios
Integração e suporte grátis.
Integração, suporte e treinamento gratuitos ilimitados com equipe de suporte técnico com prática e tempo médio de resposta a incidente de menos de 60 minutos e uma pontuação CSAT de 98, líder de mercado. Saiba mais
Faturamento fácil sem comprometimento
A NinjaOne facilita o faturamento para os MSPs com precificação flexível por dispositivo e com faturamento mês a mês para redução de risco financeiro. Nossos descontos com base em volume e em pacote ajudam os MSPs a crescerem lucrativamente.
Ciclo de desenvolvimento rápido
A equipe de produto do Ninja procura ativamente por feedback e age em relação a ele, usando uma liberação contínua e um processo de QA rigoroso para garantir que nossos clientes obtenham novos recursos e funcionalidades confiáveis e correções de bugs rapidamente. Verifique o roteiro
Founder-led
O NinjaOne tem orgulho de ser de propriedade e liderada pelo fundador, nos permitindo nos concentrar em criar os melhores produtos, suporte e relacionamentos em serviço de nossos parceiros de MSP. Saiba mais sobre o NinjaOne
Why MSPs choose NinjaOne for RMM Software
Integrações do NinjaOne
We are the best RMM software in the market
According to real customers on G2
Best RMM software in G2 Grid
At NinjaOne, we put our partners first – that’s why our partners rated NinjaRMM the best RMM software on the G2 Grid for remote monitoring and management software. Not only that, we’ve been ranked #1 in customer support year over year, with an average customer satisfaction score of 98 / 100.
| Criteria |  | Datto RMM | Kaseya | Automate | N-Central | N-Sight RMM | Atera | Syncro |
|---|---|---|---|---|---|---|---|---|
| Ease of Setup, Administration, and Use | 9.5 | 7.7 | 7.2 | 6.8 | 7.4 | 8.1 | 9.4 | 9.1 |
| Quality of support | 9.6 | 8.0 | 6.8 | 7.4 | 7.8 | 7.8 | 9.3 | 8.2 |
| Device Management | 9.5 | 9.2 | 9.2 | 9.4 | 9.0 | 8.4 | 9.3 | 8.5 |
| Remote Monitoring | 9.5 | 8.9 | 9.0 | 9.2 | 9.0 | 9.1 | 9.4 | 8.3 |
| Gerenciamento de patches | 9.2 | 8.2 | 7.6 | 8.8 | 7.5 | 8.1 | 8.8 | 8.3 |
| Service Management | 9.0 | 8.5 | 8.4 | 9.1 | 8.6 | 8.4 | 9.0 | 8.7 |
Recursos relacionados
Follow a manual added link
Lista de verificação de planejamento de crescimento do MSP
O que os MSPs precisam saber para ampliar sua empresa hoje.
Follow a manual added link
Guia de monitoramento e de alerta de terminais
Como maximizar o valor do monitoramento e do alerta no seu RMM
Follow a manual added link
Guia de software do MSP
Uma coleção gerada pelo usuário do melhor software para MSPs.
FAQ
What is RMM?
RMM is short for "remote monitoring and management." As the name implies, RMM software is used to do two things: a) gather information from remote endpoints and networks to assess their health; and b) perform various remote IT management tasks on them without disruption.
RMM solutions are most widely used by managed services providers (MSPs). These professionals provide IT support to clients in different locations, and they need a fast, reliable way of doing that without having to be physically present in client offices providing on-site support.
With workforces becoming increasingly distributed, however, it's also becoming more and more common to see internal IT departments also utilizing RMM tools.
Why do you need an RMM?
Under the right conditions and management, RMM software can help IT providers completely transform their operations, making them more efficient, more effective, and — in the case of MSPs — more profitable. Here are a few of the benefits of using RMM software that IT providers value most:
Complete visibility and control from a central location: That makes it possible for even small MSPs or IT departments to support, secure, and manage large numbers of systems no matter where they’re located.
Comprehensive IT management via a single pane of glass: Thanks to integrations with endpoint security, backup, PSA, and other software, RMM dashboards can serve as a central control panel, dramatically cut down on the number of screens techs and admins have to toggle back and forth between during the day.
Automation makes support scalable: Streamlining and automating workflows frees techs from time-consuming manual tasks and empowers them to support more users and endpoints.
Proactive rather than reactive support: RMM software allows service providers to escape the disruptive cycle of constantly putting out fires, and instead helps them get ahead of potential issues and avoid downtime and disruption altogether (find out how the right RMM can help you transition from providing break/fix support to generating recurring revenue with managed services).
What is management and monitoring?
Within the context of an RMM, management refers to managing any device, on any network, from any location
NinjaRMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:
- Remote command line / PowerShell / terminal
- Task manager / activity monitor
- File explorer / finder
- Services manager
- Registry editor
- Script deployment tool
Monitoring refers to monitoring your managed devices and having the ability to automatically create tickets, notify technicians, or trigger remediations when problems are found. Monitors are completely customizable across devices and include:
- Performance thresholds (e.g. CPU usage, storage utilization, etc)
- Applications, processes, services, and daemons
- Device state and status
- Hardware changes
- And more
What is remote monitoring services?
Remote monitoring services provide the tools to monitor your IT infrastructure from anywhere. NinjaRMM provides this capability from a single-pane-of-glass and allows you to create custom alerts based on system performance. The NinjaRMM platform monitors:
- Windows and Mac workstations and laptops
- Windows servers
- Cloud infrastructure
- Network devices, including printers, firewalls, routers, and switches
What is remote management tools?
Remote management tools allow you to remotely manage a device or a network from a remote location. NinjaRMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:
- Remote command line / PowerShell / terminal
- Task manager / activity monitor
- File explorer / finder
- Services manager
- Registry editor
- Script deployment tool
What is meant by remote maintenance?
Remote maintenance with RMM software allows technicians to deploy software, manage updates, run scripts, and remotely connect to machines to troubleshoot and fix problems without interrupting the end user.
Do RMM tools pose a security risk?
No. Security risks can be created by how RMM tools are used (or misused).
How Does NinjaOne’s RMM Software Work?
NinjaRMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:
- Remote command line / PowerShell / terminal
- Task manager / activity monitor
- File explorer / finder
- Services manager
- Registry editor
- Script deployment tool
Monitoring refers to monitoring your managed devices and having the ability to automatically create tickets, notify technicians, or trigger remediations when problems are found. Monitors are completely customizable across devices and include:
- Performance thresholds (e.g. CPU usage, storage utilization, etc)
- Applications, processes, services, and daemons
- Device state and status
- Hardware changes
And more
Does NinjaRMM come with PSA integration?
NinjaOne integrates with all the best professional service automation (PSA) providers, including Accelo, Autotask, SherpaDesk, ConnectWise, and more. We recommend integrating your PSA solution with your RMM software for greater efficiency and ease of use. You can find all the PSA solutions that integrate with NinjaOne on the integrations page. Ensure that all your IT management and business management tools work together by integrating your PSA software with NinjaRMM.
How much does NinjaRMM cost?
NinjaRMM offers pay-per-device pricing that allows users to pay monthly for what they need. To receive your custom quote for NinjaRMM, visit the pricing page and input your information. If you want to test Ninja before receiving a quote, sign up for a free trial of NinjaRMM. With the free trial, you gain full access to all NinjaOne RMM features so you can explore and become familiar with the solution.
Is NInjaRMM open source tool?
NinjaRMM is not an open-source RMM tool. An open-source solution allows anyone to view, modify, and change its source code. It’s usually a free solution that is maintained via open collaboration. However, open-source RMM tools are very basic, only offering the bare minimum for features and benefits. For this reason, we recommend businesses to use RMM software that is not open-source, such as NinjaRMM.
Benefits of Ninja’s RMM software
NinjaOne has been rated the #1 RMM software 12 times in a row due to its ease of use, IT management capabilities, automation features, secure remote access, and much more. To unify and simplify IT management, NinjaOne’s RMM functions from a single pane of glass. When using NinjaRMM, users are able to gain insight and control over their IT environments, provide proactive support, reduce technicians’ workflows, and minimize costs.
5 dicas rápidas para melhorar seu negócio a cada semana (em inglês)