Boero Bartolomeo Spa was founded in Genoa in 1831. Originally specialized in the production of varnishes, paints, building and yachting products; In its almost two centuries of history, it has expanded the range of its products, expanding into different markets.
In 2021, he joined the CIN group, a Portuguese company operating in the same sector.
Gulio Sosio, IT Manager at Boero Bartolomeo Spa, explains that since his arrival in the company, he has noticed the lack of an adequate IT management tool. Given the small size of his IT team, he felt it was imperative to implement a management solution that would allow him to “optimize resources, monitor infrastructure, keep an inventory of hardware and software assets, and improve time to work on machines and endpoints.”
Start by evaluating different solutions, until you come to a choice:
“Considering that NinjaOne proved to be significantly easier to use than the other options we considered, we concluded that it was the best choice.”
According to Giulio, in fact, NinjaOne stands out from other players in the market for its simplicity, power and intuitiveness. According to Giulio, NinjaOne is a solution that:
“It strikes the perfect balance between power and ease of use, which many people appreciate considering that many powerful solutions are also complex. Ninja manages to simplify the complexity behind a user interface that is intuitive and simple to use.”
In addition, the fact that there was an interesting roadmap also influenced their final decision. “We didn’t want a static product or one that already looked complete; On the contrary, we were looking for an ambitious development plan that aimed to enrich the features offered.”
So far, Giulio confirms that he has found that the promises made during the evaluation phase have been kept, with the addition of features as expected.
Ease of use proved to be crucial for a small team intent on optimizing time, and this is noticeable from the first use. Deploying the software in-house turned out to be easier than they expected, given the number of endpoints they had to manage.
“Ninja provides all the tools for a powerful and direct release to endpoints, greatly facilitating the process. Thanks to the robustness of the tools offered by Ninja for release to endpoints, the transition was smooth.”
The ease of use combined with its advanced features translates into significant time savings for the team in activities in which they are involved on a daily basis.
“Overall, Ninja has simplified and optimized many of our operations, reducing wasted time and improving operational efficiency.”
For example, they find that they have significantly reduced downtime in the delivery of new machines.
In fact, with NinjaOne you just need to connect the machine to the network and, after a short time, the machine is ready to be delivered, considerably reducing manual intervention.
“This process, which previously took 1-1.5 hours, has been virtually eliminated thanks to Ninja’s automation.”
NinjaOne’s automation reduces time spent on repetitive tasks so IT teams can focus on tasks that make a greater strategic impact on the business.
“In the past, we had to manually configure new machines, installing the various applications that users required. Now, thanks to Ninja’s automated policies, when a new machine is detected by Ninja through Active Directory Discovery, it automatically begins installing the necessary software.”
This saves time and is very efficient, an option that, although it could be handled directly from Active Directory, the integration with Ninja’s interface greatly simplifies the process.
Another feature that has greatly improved operational efficiency and that the team has found extremely useful in their daily work is remote access to endpoints:
“The time to start working on the user’s machine has become virtually instantaneous. In the past, you would spend 5 to 10 minutes figuring out with the user the endpoint code needed to use other dedicated remote access solutions. With Ninja, built-in remote access has greatly sped up this process.”
Thanks to Ninja, you can now search for endpoints on the platform with ease, either by IP address or username, allowing instant remote access at the click of a button.
In addition, patching management has become more efficient and detailed, significantly reducing wasted time for this task as well.
“Ninja gives you an at-a-glance view of the update status of your machines and pinpoints issues such as outdated snapshots, helping to improve overall system performance.”
With NinjaOne, patching becomes a monitoring process rather than direct intervention.
“Before Ninja, we spent at least 1-2 hours a week patching. In addition to being an activity for which it becomes risky to postpone, it also involves an increase in the time of intervention when you decide to do it. This time has dropped to half an hour per week, mainly devoted to supervision. Ninja takes care of the actual patching process, making operational work much easier.”
In addition, NinjaOne offers flexibility that allows you to customize solutions, paving the way for new ways to optimize your IT operations.
“I’ve also implemented scripts that allow us to upgrade a machine with a single click, greatly simplifying the process that used to require a lot of manual installation.”
This mix of ease of use and the ability to take advantage of scripting and native functionality gives you several options without overcomplicating operations.
“It’s a simple yet versatile and feature-rich approach” wrapped up in a platform that “allows anyone to use it without requiring specific training.”
