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If you’re like most high-performing MSPs, you’re already collecting customer feedback like CSAT and NPS scores. The big question is what are you actually doing with it?

In this on-demand webinar Cory Brown, co-founder of Simplesat, and NinjaRMM’s Director of Content, Jonathan Crowe, dive into ways you can collect more meaningful feedback, more easily, and then transform it into rocket fuel for your business.

What you’ll learn:

  • The importance of collecting feedback proactively (rather than assuming no news is good news)
  • How to engage with customers who do leave feedback more effectively
  • Ways you can transform feedback data into actionable business intelligence for you AND your clients
  • How to leverage feedback in the form of reviews, testimonials, and case studies
  • Ways to streamline and automate all of the above

Watch the webinar now

Making CSAT & NPS Data More Actionable, with NinjaRMM and Simplesat

5-star rated from Managed Service Providers and IT Pros

Capterra 5 stars
GetApp 5 stars
G2 Crowd 5 sars
Software Advice 5 Stars

What our MSPs are saying about NinjaOne:

The exciting thing about NinjaOne is that it is a one-stop shop. NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag.

John Kavati
Global Director of IT Operations at Patra

We’ve been able to use Ninja’s automation functionality to save time on device setup, application deployment, and patching, which is a huge time saver. There is a lot in Ninja that we can just set and forget.

Brian Kindt
IT Director
Cherry Republic

NinjaOne allows me to have an extremely lean IT support team. Common industry average is roughly 70 employees to one IT staff. I’m at 252.

Ken Taylor

Real-Time Endpoint Monitoring

Get real-time performance data for Windows and Mac endpoints. Leverage 100+ out of the box conditions to alert on hard disk usage, bandwidth issues, and more!

Easy Remote Access

Connect to your devices through a fast drop-down search and one-click to initiate remote access connection. Supports both attended and unattended access modes.

Automated Patching

Support for 120+ common applications such as Dropbox, Browsers, Java, and more. Report on patch compliance for all your devices to ensure your IT environment is secure.

Advanced Reporting

Leverage NinjaOne’s powerful reporting tools to ensure IT compliance, track hardware and software assets, and to illustrate the value of Managed Services being offered.

Endpoint Security

NinjaOne will manage the licensing and deployment of Webroot and give you the ability to remediate, schedule scans, and run security audits all within the single-pane dashboard.