If you’re like most high-performing MSPs, you’re already collecting customer feedback like CSAT and NPS scores. The big question is what are you actually doing with it?

In this on-demand webinar Cory Brown, co-founder of Simplesat, and NinjaRMM’s Director of Content, Jonathan Crowe, dive into ways you can collect more meaningful feedback, more easily, and then transform it into rocket fuel for your business.

What you’ll learn:

• The importance of collecting feedback proactively (rather than assuming no news is good news)
• How to engage with customers who do leave feedback more effectively
• Ways you can transform feedback data into actionable business intelligence for you AND your clients
• How to leverage feedback in the form of reviews, testimonials, and case studies
• Ways to streamline and automate all of the above

Watch the webinar now