Inhouse Support logo white

Industri:

Hovedkvarter:

Ontario

Produkter som brukes:

Why InHouse-Support Switched from Kaseya to NinjaOne

Utfordringer
  • Lack of customer support
  • Complex, unreliable RMM
Resultater
  • Free, unlimited and knowledgeable support
  • Easy-to-use, intuitive RMM
Inhouse Support logo dark

Industri:

Hovedkvarter:

Ontario

Produkter som brukes:

Oversikt

InHouse-Support is a managed services provider focused on providing all the benefits of a fully staffed, strategic IT department without the overhead. After a disappointing onboarding experience with Kaseya VSA, the Inhouse-Support team received no customer support and realized how complex, cumbersome, and faulty its features were. Ben Estephan, president of InHouse-Support took on the challenge of finding a new RMM solution that felt like a true partner. Learn why Estephan chose NinjaOne above all other competitors.

UI expedites onboarding

“NinjaOne has almost no learning curve,” said Estephan. “The UI is easy to use and intuitive and it makes my team more efficient. Onboarding a new technician no longer takes a month, it takes half a day.”

Customer-centric support

NinjaOne’s quality of support is night and day when compared to Kaseya. «Every interaction with NinjaOne isn’t about getting me to sign a new contract or buy something I don’t need,” said Estephan. “I feel like I have an actual relationship with the people I talk to at NinjaOne.”

One-click and that’s it

“When the NinjaOne team [demonstrated] how easy it was to add a device – literally just one click, then ‘add device’ — my whole team was shocked,” Estephan said.

Du vil kanskje også like
zero latency vr logo black

Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne

Wickenberg logo black

Wickenburg Community Hospital

How Wickenburg Community Hospital Reduced Complexity and Improved Security with Remote Management

Vital logo color

Vital Service tredobler teknikernes effektivitet takket være NinjaOne

Er du klar til å bli en IT-ninja?

Finn ut hvordan NinjaOne kan hjelpe deg med å forenkle enhetsadministrasjonen.

Se Demonstrasjon×
×

Se NinjaOne i aksjon!

Ved å sende inn dette skjemaet, godtar jeg NinjaOnes policy for personvern.