Customer Story

NinjaOne improves Cherry Republic's end-user support

with Brian Kindt, Director of IT, Cherry Republic
cherry republic

Endpoints Supported

200

With Ninja Since

2019

Company
Cherry Republic celebrates Michigan’s Montmorency Tart Cherry through its 200+ cherry-based products.

Headquarters

Glen Arbor, MI

Website

Increased support for happier customers

“The most important outcome of switching to NinjaOne is that our end-users are happier,” said Kindt. “We have a much better end-user support workflow, which has improved our mean time to resolution for tickets and significantly increased our support capabilities.”

NinjaOne, a part of your team

After deploying NinjaOne to the entire organization, Kindt’s team has full insight into their network. “NinjaOne is absolutely central to how we manage our IT infrastructure. It’s kind of like having an extra technician on my team,” said Kindt.

Automation unlocks efficiency

“NinjaOne keeps all our devices secure through automated patching, which is a huge time saver,» said Kindt. «We’ve also been able to use NinjaOne’s automation functionality to really save time on device setup and deployment.»

More Customer Stories

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with Mark Andres, Director of IT Services at GSDSolutions
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