Cloud4x

Industri:

  • MSP

Hovedkvarter:

New South Wales

Produkter som brukes:

  • Patch Management, RMM
Få casestudien

NinjaOne: A Force Multiplier for Cloud4x Enterprise Systems

Utfordringer
  • Feature-lacking RMM solution
  • Lengthy new client set up
  • Complex, manual tasks
Resultater
  • Feature-rich RMM Solution
  • 95% time-reduction in new client setup
  • Automations equate to work of 2 FTEs
Cloud4X black logo

Industri:

  • MSP

Hovedkvarter:

New South Wales

Produkter som brukes:

  • Patch Management, RMM
Få casestudien

Oversikt

Cloud4x, a managed services provider founded in 2015, focuses on delivering the finest IT services to the Australian market. Before NinjaOne, Leo Raikhman, co-founder and director of Cloud4x, and his IT team used Atera as their RMM. However, after growing its client footprint, Raikhman quickly realized Cloud4x needed to upgrade to a more robust and feature-rich solution so the IT team could continue providing top-notch customer support. Find out how NinjaOne automates complex processes and drives efficiency for Cloud4x.

New client? No problem!

Before NinjaOne, setting up a «small customer took 200 plus hours of work. With NinjaOne automation, a new device takes 10 minutes…that’s a 95% reduction in human hours,» explained Raikhman.

An extension of the team

«NinjaOne is a huge force multiplier for us. It’s effectively like hiring two full-time employees,» said Raikhman.

Powerful yet simple

«NinjaOne has all the capabilities and feature maturity we need while also being cloud-native, easy to implement, and easy to learn,» said Raikhman.»NinjaOne’s scripting engine and automation capabilities beat other RMMs I have tried by a country mile.»

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