Last Updated: July 24, 2025
Welcome to the NinjaOne website (the “Site”). The Site is developed for use by NinjaOne customers, prospects, partners, vendors, suppliers, and employees, as well as media representatives. These Terms of Use (these “Terms”) govern your access to and use of the Site and form a legally binding agreement between you and NinjaOne. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.
We may revise these Terms at any time without notice. Your continued use of the Site constitutes your acceptance of any such revisions. Please check this page regularly.
- Definitions
In addition to terms defined elsewhere in these Terms, the following terms have the meanings provided below wherever used in these Terms:
- “User,” “you,” or “your” refers to any individual or entity accessing or using the Site.
- “NinjaOne,” “we,” “our,” or “us” refers to NinjaOne, LLC.
- Site Access and Use
You may view, download, copy, and print documents and graphics (the “Documents”) from the Site under the following conditions:
- Documents may only be used for personal, informational, and non-commercial purposes;
- Documents may not be modified, altered, or republished without NinjaOne’s prior written consent;
- Any other use must comply with applicable copyright and intellectual property laws.
Use beyond “fair use” under copyright law requires NinjaOne’s express authorization.
- Software Use
If you access the NinjaOne software-as-a-service and/or download the NinjaOne software from or through the Site, your use thereof is governed by the NinjaOne End User License Agreement (EULA). Nothing in these Terms is intended or shall be construed to limit your obligations or expand your rights under the EULA. All rights not expressly granted are reserved by NinjaOne.
- User Accounts
If the Site allows you to create an account, you agree to:
- Provide accurate, current, and complete information;
- Maintain the confidentiality of your login credentials;
- Accept responsibility for all activities under your account.
We reserve the right to suspend or terminate your account if any information provided is false or misleading, if you are in violation of these Terms, or if doing so is otherwise appropriate or necessary in NinjaOne’s sole discretion.
- Prohibited Conduct
You agree not to:
- Interfere with or disrupt the Site or servers;
- Attempt to gain unauthorized access to any part of the Site;
- Use the Site to transmit malware, spam, or any harmful code;
- Reverse engineer, scrape, or reproduce any part of the Site without authorization.
- Third-Party Links and Content
The Site may contain links to third-party websites and content. We are not responsible for:
- The availability, accuracy, or content of external sites;
- Third-party terms, including privacy policies and security practices;
- Any transaction between you and a third party.
Your use of third-party websites, content, and other resources is at your own risk.
- Privacy and Cookies
Your use of the Site is also subject to our Privacy Notice, which explains how we collect, use, and share information, including personal data. The Site uses cookies and similar tracking technologies to enhance your user experience and analyze website performance. For more information about our data practices and use of cookies, please refer to our Privacy Notice.
- Feedback
If you submit comments or suggestions regarding the Site (“Feedback”), you grant NinjaOne a non-exclusive, perpetual, irrevocable, royalty-free license to use, reproduce, or distribute that Feedback for any purpose. NinjaOne exclusively owns all rights in and to any content or modifications made in relation to such Feedback.
- Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” NINJAONE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT:
- THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE;
- THE SITE OR ITS CONTENT IS ACCURATE OR RELIABLE;
- YOUR USE OF THE SITE WILL MEET YOUR EXPECTATIONS.
YOUR USE OF THE SITE IS AT YOUR OWN RISK.
- Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NINJAONE SHALL NOT BE LIABLE FOR ANY DIRECT, COMPENSATORY, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR USE ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE.
SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS OF LIABILITY; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
- Indemnification
You shall indemnify and hold harmless NinjaOne and its affiliates, directors, officers, employees, contractors, agents, and successors from and against any and all claims, damages, or expenses (including reasonable attorney’s fees) arising out of your use of the Site or your violation of these Terms.
- Termination
We reserve the right to suspend or terminate your access to the Site at our discretion, with or without notice, for any violation of these Terms or applicable laws, or if doing so is otherwise appropriate or necessary in NinjaOne’s sole discretion.
- Export Compliance
You may not use or export the Site or its content in violation of U.S. or other applicable export or trade sanctions laws. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or person restricted by applicable export controls.
- Governing Law and Jurisdiction
These Terms are governed by U.S. federal law and the laws of the State of Texas. Any legal proceedings arising under these Terms shall be brought in the state or federal courts located in Travis County, Texas. You consent to jurisdiction and venue in those courts.
- Trademarks
NinjaOne, LLC is the exclusive owner of the NinjaOne trademark, as well as trademarks for other NinjaOne products and services. Other product and company names on the Site may be trademarks of their respective owners.
- Children’s Privacy
The Site is not intended for children under 18 years old. We do not knowingly collect personal information from minors. If you are under 18 years old, do not use or submit any information to the Site.
- Contact Information
If you have questions about these Terms, please contact us.