Customer Story

Major League Baseball Team Wins Big with NinjaOne

With John Pilot, IT Ops Analyst, Major League Baseball team
Baseball stadium

Endpoints supported


With NinjaOne since



Major League Baseball (MLB) is a professional baseball organization. One of the major professional sports leagues in the United States.


United States


baseball player hitting a baseball

Endpoint management simplified

“[NinjaOne’s] user experience is incredible–I can look at my environment from the 10,000 foot view or zoom in at the microscopic level. And it’s scalable. NinjaOne’s automations allows us to monitor and support 1,000 endpoints as easily as 10 endpoints,” said Pilot.

NinjaOne OS patching dashboard

Reliable, automated patch management

“After using NinaOne for a couple of years, I am a believer. NinjaOne’s automated patch management is exceptionally reliable. And if anything does fall through the cracks, the new patch dashboard tells us exactly what failed, on which endpoints, all in real time,” said Pilot.

Pitcher throwing a fastball

72X faster

“Deploying PowerShell script used to take two hours. With NinjaOne, it takes twenty minutes. Let’s say one of our scouts is in Japan and is having problems with his laptop. I can easily remote in with NinjaOne to run diagnostics– what previously took five minutes, takes five seconds,” said Pilot

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