ST Francis white logo

Industri:

  • Detailhandel, Mad og drikke

Hovedkvarter:

Sonoma, CA

Anvendte produkter:

  • Endpoint Management, Patch Management
Hent casestudiet

St. Francis Winery Slashes Costs and Eliminates Manual Work with NinjaOne

Udfordringer
  • Lack of network visibility
  • Costly endpoint management expenses
  • Tedious ticket remediation processes
  • High volume of tickets
Resultater
  • Increased overall endpoint health by 80%
  • Decreased IT expenses by $72,000/year
  • Improved service rate by 90%
  • 80% reduction in average ticket volume
ST Francis logo

Industri:

  • Detailhandel, Mad og drikke

Hovedkvarter:

Sonoma, CA

Anvendte produkter:

  • Endpoint Management, Patch Management
Hent casestudiet

Oversigt

St. Francis Winery is one of Sonoma County’s most notable winemakers, with award-winning wines sold nationwide. When Rudy Shaw, St. Francis Winery’s IT director, joined the team, they relied on N-able software for device management. However, Shaw’s team found themselves consistently in a reactive mode, addressing immediate concerns and troubleshooting problems rather than advancing their IT department. St Francis Winery needed a solution to manage day-to-day tasks, automate manual labor, secure devices, and fit within their budget. Find out how NinjaOne enhanced capabilities, saved costs, and improved efficiency for St. Francis Winery.

Improving endpoint health and efficiency

Within two months of implementation, NinjaOne improved St. Francis Winery’s overall endpoint health by 80%, and NinjaOne’s script automation took Shaw’s average of 10-15 service calls per week down to just one to two per week.

Meaningful cost savings

“After implementing NinjaOne, we cut down our MSP billable hours, which saves us over $72,000 per year while improving our service rate by 90%,” said Shaw.

Simplifying endpoint management

“What made NinjaOne stand out from other endpoint managers was how simple and easy it is to use. I can knock out ten tasks in NinjaOne in the same amount of time it takes me to do one task in Kaseya or ManageEngine – alternative solutions we scoped,” said Shaw.

Du kan også lide
zero latency vr logo black

Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne
Wickenberg logo black

Wickenburg Community Hospital

How Wickenburg Community Hospital Reduced Complexity and Improved Security with Remote Management
Vital logo color

Vital Service tredobler teknikernes effektivitet takket være NinjaOne

Er du klar til at blive en IT-Ninja?

Lær, hvordan NinjaOne kan hjælpe dig med at forenkle enhedshåndtering.

Prøv NinjaOne gratis
Se en demoversion
Se Demo×
×

Se NinjaOne i aktion!

Ved at sende denne formular accepterer jeg NinjaOne's politik om private oplysninger.