Customer Story

Illuminate IT Shifted from Break-Fix to Managed Service with NinjaOne

With Brian McFarland, Projects and Operations Manager

Endpoints Supported


With Ninja Since


Reporting made easy

“It used to take me a full day to pull reports prior to client meetings – I was switching between tools, collecting data in excel, and taking screenshots from everywhere. With NinjaOne it takes at most a couple of hours and comes from a single source,” said McFarland.

Manual tasks eliminated

“Every day, NinjaOne takes care of hours of billable work that were previously managed hands-on by technicians,” said McFarland.

Driving client growth

“NinjaOne enables us to be proactive both for our clients and our business. It saves everyone on the team an astronomic amount of time, allowing us to find new clients, build better relationships with existing clients, and provide exceptional managed services to all of them,” said McFarland.

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