Experience depth over volume
An agenda designed around real MSP trade-offs, structured learning, and peer exchange.
High level agenda
We built the agenda to tackle the two most urgent pressures on growing MSPs; complexity and differentiation.
Tuesday, October 27
- Registration
- Pre-Conference Workshops
- Welcome Reception at Zanzibar
Wednesday, October 28
- Sponsor Expo with hosted breakfast & lunch
- Mainstage
- Breakouts & Hands on Labs
- Networking
- Evening event with casino tables, customer awards and special live entertainment
Thursday, October 29
- Sponsor Expo with hosted breakfast & lunch
- Mainstage
- Breakouts & Hands on Labs
- Networking
Formats that make you want to join, not just watch
Every session format is designed around participation and takeaways — not passive listening.
Operator roundtables
MSP leaders only. No vendor framing. What's working, what flopped, open Q&A.
Growth clinics
Bring a real positioning, pricing, or sales challenge. Leave with a scored audit and specific next steps.
Automation labs
Hands-on build sessions with automation experts. Leave with working output.
Unconference block
Attendees vote on topics. The room sets the agenda. Solutions captured live.
Decisions & commitments
One decision. One commitment. One accountability partner. No one leaves without all three.
Live session recaps
Takeaways posted during and after every session. Nothing lost in the shuffle.
Distinct tracks for owners and operators
MSP NXT is built for if you're making the calls or executing them, with dedicated tracks for your role and shared stages for the decisions that affect everyone.
MSP owner
CEO / President / Founder
BUSINESS TRACK
- Profitability check: pricing current and new services for the AI era
- Compliance: package it, price it, and sell it
- AI governance: stop clients from making decisions without you
- Owner exchange: real decisions with peers at your scale
- NinjaOne: what’s coming and why it matters for your business
Tech / Ops lead
CTO / Service Manager / Sr. Engineer
TECH TRACK
- Automation plays: built to survive scale and staff changes
- AI in production: what’s working and what isn’t
- Engineer exchange: working session with current problems
- Threat posture: protect your infrastructure
- Technical workshops: get hands-on training and education
