Why attend ITX Rise
One-day event with MSP leaders - sharing strategies that focuses on growth, automation and efficient operations. Plus high-value networking - delivered in a standout location. A blend of expertise and experiential.
Learn. Automate. Scale.
Gain practical insights from MSP leaders and real-world success stories. Learn how automation drives efficiency, profitability, and scalable growth for your MSP.
Connect and Collaborate
Connect with peers, experts, and innovators shaping the future of MSPs. Share ideas, build relationships, and keep your business competitive.
Strategic Insights, Elevated Experience.
Experience high-impact MSP strategy in an exclusive setting. Combine meaningful learning with a premium environment built for connection, clarity, and growth.
Register early
Confirm your registration by March 1 and be entered into a draw for curated event gifts, from branded apparel to LEGO sets.
Agenda
Morning
Align
10:00 - 10:30 AM
Check-in & Coffee
Branded swag pickup and informal networking with peers and NinjaOne team members
11:00 - 11:15 AM
Opening Remarks
Welcome from the NinjaOne team. Sets the stage for the day's session and experiences
11:15 - 12:00 PM
Opening Remarks
Welcome from the NinjaOne team. Sets the stage for the day's session and experiences
Afternoon
Accelerate
- Sessions
- Roundtables
Evening
Recharge
- Reception Venue Tour
- Batting Experience
Morning | 9 AM - 1 PM sessions
Align
9:00 AM - 10:00 AM
Check-in & Coffee
Location: Gold Glove Room
Breakfast, coffee, and informal networking with peers, sponsors, and the NinjaOne team.
10:00 AM - 10:15 AM
Welcome: The New Responsibility of the MSP
Location: Gold Glove Room
Set the tone: MSPs are becoming technology governors, not just support providers.
10:15 AM - 11:00 AM
State of MSP Growth in an AI-Inflated Market
Location: Gold Glove Room
AI demand is real, but profit isn’t automatic.
11:00 AM - 11:15 AM
Morning Break & Networking
Location: Gold Glove Room
Refreshments and open networking before product and growth sessions.
11:15 AM - 12:00 PM
AI as Operational Risk (and Opportunity)
Location: Gold Glove Room
Frame AI as a support surface and liability surface.
12:00 PM - 1:00 PM
From YOLO to Governed: Turning AI Rollout into Recurring Revenue
Location: Gold Glove Room
How to sell AI management without becoming a hype merchant.
Afternoon | 1 PM - 4:30PM sessions
Accelerate
1:00 PM - 2:00 PM
Networking Lunch
Location: Gold Glove Room
Unstructured lunch and social time with peers, sponsors, and the NinjaOne team.
2:00 PM - 2:45 PM
Designing a Service Desk That Survives Automation
Location: Gold Glove Room
AI doesn’t fix the cracks in broken service desks — it amplifies them.
2:45 PM - 3:00 PM
Afternoon Break
Location: Gold Glove Room
Quick reset before afternoon sessions.
3:00 PM - 3:30 PM
From Policy to Enforcement: The NinjaOne Roadmap
Location: Gold Glove Room
Get a look at how the NinjaOne platform is evolving to support governed automation, visibility, and control - and how those capabilities will help MSPs scale with confidence.
3:30 PM - 4:00 PM
Automation in Action: A Real-World Use Case in Streamlining Service Delivery
Location: Gold Glove Room
See an example of how AI is being successfully utilized to automate service call identification, routing, triage, and more.
4:00 PM - 4:30 PM
Happy Hour and Networking
Location: Gold Glove Room
Connect over drinks before stepping onto the field for the stadium tour and bullpen pitching experience.
Evening | 4:30 PM - 9 PM
Recharge (Dodger Stadium)
4:30 PM - 9:00 PM
VIP Evening Experience at Dodger Stadium
Locations:
- Dodger Bullpen and Stadium: A VIP guided tour of Dodger Stadium with a private, on-field bullpen pitching session.
- Gold Glove Bar: Dinner and networking reception
Relaxed, evening experience with food and drinks.
Speakers
Jonathan Crowe
Director of Community, NinjaOne
Mark Kirstein
VP Product Management, NinjaOne
Reed Goddard
M&A, Evergreen
Bill Tyndall
CEO, Techvera
Casey Botts
Co-Founder and COO, Shield
Alec Stanners
EVP Growth & Partnerships, 1Stream
Jesse Miller
Founder, PowerPSA Consulting
Andrew Moore
President, Ridgeview Advisors
Brandon Martinez
Founding Partner, ZenTop Consulting
Venue
Dodger Stadium
We’re thrilled to bring ITX Rise to one of Los Angeles’s most iconic landmarks—Dodger Stadium, home of the LA Dodgers. This legendary stadium offers a one-of-a-kind backdrop for a day of strategic discussions, high-impact sessions, and executive networking. Join us for boardroom-style content and keynote conversations in a setting that blends history, energy, and inspiration. We’ll close out the day with an exclusive behind-the-scenes tour and private pitching experience.
Sponsors
NinjaOne named a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools
Customers rate us #1 in Unified Endpoint Management, RMM, and Patch Management
Can’t make it to Los Angeles?
Join us at Fenway Park instead—we’re bringing the experience to Boston for an exclusive one-day event on May 28.
