{"id":808259,"date":"2026-05-13T18:56:00","date_gmt":"2026-05-13T18:56:00","guid":{"rendered":"https:\/\/www.ninjaone.com\/?page_id=808259"},"modified":"2026-05-14T11:03:08","modified_gmt":"2026-05-14T11:03:08","slug":"perguntas-frequentes-dos-msps","status":"publish","type":"page","link":"https:\/\/www.ninjaone.com\/pt-br\/msp\/perguntas-frequentes-dos-msps\/","title":{"rendered":"Perguntas frequentes dos MSPs &#8211; provedores de servi\u00e7os gerenciados"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"808259\" class=\"elementor elementor-808259 elementor-590942\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b18b4c3 e-flex e-con-boxed e-con e-parent\" data-id=\"b18b4c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-578f541 elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"578f541\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a6a8e p-no-margin elementor-widget elementor-widget-shortcode\" data-id=\"43a6a8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">In\u00edcio<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be3a9c0 e-con-full e-flex e-con e-child\" data-id=\"be3a9c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4725eb elementor-widget elementor-widget-heading\" data-id=\"e4725eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Perguntas frequentes dos provedores de servi\u00e7os gerenciados (MSPs)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ef0cec elementor-widget elementor-widget-text-editor\" data-id=\"3ef0cec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEstas perguntas frequentes abordam os fundamentos da atividade dos provedores de servi\u00e7os gerenciados (MSPs) e como os MSPs modernos operam. Voc\u00ea encontrar\u00e1 respostas claras sobre modelos de servi\u00e7os de MSP, pre\u00e7os e pacotes, presta\u00e7\u00e3o e automa\u00e7\u00e3o de servi\u00e7os, responsabilidades de seguran\u00e7a e conformidade, al\u00e9m de conhecer as ferramentas que os MSPs utilizam para dimensionar seus servi\u00e7os e crescer com efici\u00eancia.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc1f57a elementor-widget elementor-widget-text-editor\" data-id=\"cc1f57a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u00daltima atualiza\u00e7\u00e3o em <time itemprop=\"dateModified\" datetime=\"2026-05-14T11:03:08+00:00\">14 de maio de 2026<\/time>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de5e337 e-flex e-con-boxed e-con e-parent\" data-id=\"de5e337\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e309c4d e-con-full e-flex e-con e-child\" data-id=\"e309c4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:140,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-js=\"faq-sticky-sidebar\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77433d3 elementor-widget elementor-widget-heading\" data-id=\"77433d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entendendo o universo MSP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55ab7aa e-con-full e-flex e-con e-child\" data-id=\"55ab7aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-99cffeb e-con-full faq-row e-flex e-con e-child\" data-id=\"99cffeb\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"faq-section\">\n\t\t<div class=\"elementor-element elementor-element-cdcc893 e-con-full e-flex e-con e-child\" data-id=\"cdcc893\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6a2f843 e-con-full e-flex e-con e-child\" data-id=\"6a2f843\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae0036f elementor-widget elementor-widget-heading\" data-id=\"ae0036f\" data-element_type=\"widget\" data-e-type=\"widget\" data-js=\"section-title\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fundamentos dos MSPs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-845e93f e-con-full e-flex e-con e-child\" data-id=\"845e93f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfeb9ce elementor-widget elementor-widget-html\" data-id=\"cfeb9ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<button data-js=\"faq-toggle-btn\" data-toggle-state=\"collapse\">Ocultar respostas\n<\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a669e29 elementor-widget elementor-widget-n-accordion\" data-id=\"a669e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1740\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1740\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> O que \u00e9 um provedor de servi\u00e7os gerenciados (MSP)? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1740\" class=\"elementor-element elementor-element-f82d16c e-con-full e-flex e-con e-child\" data-id=\"f82d16c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0e244 elementor-widget elementor-widget-text-editor\" data-id=\"7f0e244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&nbsp;Um MSP \u00e9 uma empresa terceirizada que presta servi\u00e7os de TI e, de forma remota, gerencia a infraestrutura e os sistemas de TI dos clientes. Os servi\u00e7os normalmente incluem monitoramento, aplica\u00e7\u00e3o de patches, backup, helpdesk, seguran\u00e7a cibern\u00e9tica e automa\u00e7\u00e3o, todos fornecidos num modelo de assinatura recorrente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1741\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1741\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\">  Qual \u00e9 a diferen\u00e7a entre um MSP e um suporte de TI reativo, modelo \u201cbreak-fix\u201d? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1741\" class=\"elementor-element elementor-element-56a6ab9 e-con-full e-flex e-con e-child\" data-id=\"56a6ab9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c508e22 elementor-widget elementor-widget-text-editor\" data-id=\"c508e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O modelo \u201cbreak\/fix\u201d responde aos problemas de forma reativa, depois que acontecem. J\u00e1 MSPs s\u00e3o proativos, monitorando e evitando problemas antes que provoquem indisponibilidades, al\u00e9m de fornecer servi\u00e7os consistentes por meio de contratos e SLAs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1742\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1742\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quem contrata servi\u00e7os de MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1742\" class=\"elementor-element elementor-element-283f7b9 e-con-full e-flex e-con e-child\" data-id=\"283f7b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec424a6 elementor-widget elementor-widget-text-editor\" data-id=\"ec424a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pequenas e m\u00e9dias empresas, empresas com equipes de TI enxutas, organiza\u00e7\u00f5es sem fins lucrativos, escolas e at\u00e9 munic\u00edpios recorrem a MSPs para terceirizar parte ou todas as suas opera\u00e7\u00f5es de TI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1743\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1743\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quais servi\u00e7os MSPs costumam oferecer? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1743\" class=\"elementor-element elementor-element-93ffe11 e-con-full e-flex e-con e-child\" data-id=\"93ffe11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27786a6 elementor-widget elementor-widget-text-editor\" data-id=\"27786a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os servi\u00e7os geralmente incluem RMM (monitoramento e gerenciamento remotos), helpdesk, seguran\u00e7a de endpoints, backup e recupera\u00e7\u00e3o ap\u00f3s desastres, aplica\u00e7\u00e3o de patches, gerenciamento de rede, servi\u00e7os em nuvem e documenta\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1744\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1744\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> O que \u00e9 RMM no contexto dos MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1744\" class=\"elementor-element elementor-element-1852ed7 e-con-full e-flex e-con e-child\" data-id=\"1852ed7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92692d5 elementor-widget elementor-widget-text-editor\" data-id=\"92692d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ferramentas RMM permitem que MSPs monitorem, gerenciem, apliquem patches e automatizem rotinas de TI nos endpoints dos clientes, tudo de forma remota. \u00c9 a base operacional da maioria dos MSPs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1745\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1745\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Por que a receita recorrente \u00e9 importante para os MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1745\" class=\"elementor-element elementor-element-f55ee7d e-con-full e-flex e-con e-child\" data-id=\"f55ee7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad09c15 elementor-widget elementor-widget-text-editor\" data-id=\"ad09c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A receita recorrente oferece previsibilidade, escalabilidade e maior valor de mercado. Assim, MSPs deixam de operar com base em projetos pontuais e priorizam a excel\u00eancia na presta\u00e7\u00e3o de servi\u00e7os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1746\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1746\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs gerenciam v\u00e1rios clientes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1746\" class=\"elementor-element elementor-element-84dea69 e-con-full e-flex e-con e-child\" data-id=\"84dea69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc8712f elementor-widget elementor-widget-text-editor\" data-id=\"fc8712f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Via plataformas multi-tenant, MSPs conseguem gerenciar e isolar os ambientes dos clientes com seguran\u00e7a. Modelos e automa\u00e7\u00e3o permitem dimensionar as opera\u00e7\u00f5es com efici\u00eancia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1747\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1747\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Em m\u00e9dia, qual \u00e9 o porte das empresas atendidas por MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1747\" class=\"elementor-element elementor-element-0ce4d57 e-con-full e-flex e-con e-child\" data-id=\"0ce4d57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a29d7dc elementor-widget elementor-widget-text-editor\" data-id=\"a29d7dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A maioria dos MSPs tem como alvo empresas com 10 a 250 endpoints, mas alguns tamb\u00e9m atendem a grandes organiza\u00e7\u00f5es com v\u00e1rias filiais ou demandas espec\u00edficas de determinados setores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1748\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1748\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs integram novos clientes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1748\" class=\"elementor-element elementor-element-ec8d90a e-con-full e-flex e-con e-child\" data-id=\"ec8d90a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc8ec0a elementor-widget elementor-widget-text-editor\" data-id=\"dc8ec0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Normalmente, o onboarding inclui levantamento de dispositivos, documenta\u00e7\u00e3o, implanta\u00e7\u00e3o de agentes, configura\u00e7\u00e3o de pol\u00edticas, configura\u00e7\u00e3o de patches, configura\u00e7\u00e3o de backup e treinamento do usu\u00e1rio final.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1749\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1749\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quais s\u00e3o os maiores desafios operacionais para MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1749\" class=\"elementor-element elementor-element-789f5cf e-con-full e-flex e-con e-child\" data-id=\"789f5cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a65eba elementor-widget elementor-widget-text-editor\" data-id=\"3a65eba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alguns dos desafios constantes enfrentados por MSPs s\u00e3o: gerenciar o tempo dos t\u00e9cnicos, excesso de alertas, padroniza\u00e7\u00e3o, incidentes de seguran\u00e7a cibern\u00e9tica, rotatividade de clientes e ampliar margens de servi\u00e7o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c2cf9e elementor-button-text elementor-align-right back-to-top elementor-widget elementor-widget-button\" data-id=\"0c2cf9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#content\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voltar ao topo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0504bf e-con-full faq-row e-flex e-con e-child\" data-id=\"c0504bf\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"faq-section\">\n\t\t<div class=\"elementor-element elementor-element-1d3a2d0 e-con-full e-flex e-con e-child\" data-id=\"1d3a2d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f208aae e-con-full e-flex e-con e-child\" data-id=\"f208aae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59f60b6 elementor-widget elementor-widget-heading\" data-id=\"59f60b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vendas, pre\u00e7os e pacotes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b048f0 e-con-full e-flex e-con e-child\" data-id=\"2b048f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9e954c elementor-widget elementor-widget-html\" data-id=\"f9e954c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<button data-js=\"faq-toggle-btn\" data-toggle-state=\"collapse\">Ocultar respostas<\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d21ae elementor-widget elementor-widget-n-accordion\" data-id=\"a1d21ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1690\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1690\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs precificam seus servi\u00e7os? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1690\" class=\"elementor-element elementor-element-d3fa02c e-con-full e-flex e-con e-child\" data-id=\"d3fa02c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c483996 elementor-widget elementor-widget-text-editor\" data-id=\"c483996\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O pre\u00e7o pode ser por dispositivo, por usu\u00e1rio ou agrupado por n\u00edvel de servi\u00e7o. Muitos MSPs oferecem pre\u00e7os fixos para simplificar o faturamento e melhorar as margens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1691\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1691\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> O que est\u00e1 inclu\u00eddo em um contrato de servi\u00e7o MSP (MSA)? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1691\" class=\"elementor-element elementor-element-fdc56ed e-con-full e-flex e-con e-child\" data-id=\"fdc56ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c85948a elementor-widget elementor-widget-text-editor\" data-id=\"c85948a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Um MSA define fatores como: escopo de trabalho, SLAs, pre\u00e7os, tempos de resposta, limita\u00e7\u00f5es, responsabilidades e termos de renova\u00e7\u00e3o e cancelamento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1692\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1692\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs gerenciam estrat\u00e9gias de vendas adicionais e cruzadas? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1692\" class=\"elementor-element elementor-element-8db44a8 e-con-full e-flex e-con e-child\" data-id=\"8db44a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7992e01 elementor-widget elementor-widget-text-editor\" data-id=\"7992e01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MSPs elevam a receita criando pacotes de servi\u00e7os (por exemplo, backup, EDR, prote\u00e7\u00e3o de e-mails) em n\u00edveis premium, ou oferecendo proativamente consultoria baseada em projetos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1693\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1693\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quais ferramentas s\u00e3o essenciais para o crescimento dos MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1693\" class=\"elementor-element elementor-element-4e21e36 e-con-full e-flex e-con e-child\" data-id=\"4e21e36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-544cf3e elementor-widget elementor-widget-text-editor\" data-id=\"544cf3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uma estrutura s\u00f3lida para MSPs inclui RMM, PSA (sistema de tickets\/faturamento), documenta\u00e7\u00e3o, backup, prote\u00e7\u00e3o de e-mail, seguran\u00e7a de endpoints e ferramentas de automa\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1694\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1694\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como os MSPs se diferenciam num mercado saturado? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1694\" class=\"elementor-element elementor-element-3b3cc85 e-con-full e-flex e-con e-child\" data-id=\"3b3cc85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b06717 elementor-widget elementor-widget-text-editor\" data-id=\"8b06717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se especializando por setor (por exemplo, sa\u00fade, jur\u00eddico), qualidade do servi\u00e7o, proatividade na seguran\u00e7a, orienta\u00e7\u00f5es aos clientes e tempos de resposta r\u00e1pidos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1695\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1695\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quais KPIs os MSPs devem monitorar? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1695\" class=\"elementor-element elementor-element-0b7a009 e-con-full e-flex e-con e-child\" data-id=\"0b7a009\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb68d3 elementor-widget elementor-widget-text-editor\" data-id=\"7cb68d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>M\u00e9tricas comuns incluem MRR (receita mensal recorrente), taxa de rotatividade, tempo m\u00e9dio de resposta\/resolu\u00e7\u00e3o, tickets por endpoint, produtividade dos t\u00e9cnicos e margens de lucro.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1696\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1696\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs criam cat\u00e1logos de servi\u00e7os? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1696\" class=\"elementor-element elementor-element-7321804 e-con-full e-flex e-con e-child\" data-id=\"7321804\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62c7634 elementor-widget elementor-widget-text-editor\" data-id=\"62c7634\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MSPs geralmente criam pacotes padronizados (por exemplo, Bronze\/Prata\/Ouro) e definem os servi\u00e7os por cobertura inclu\u00edda, SLAs e n\u00edveis de acesso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1697\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1697\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como a satisfa\u00e7\u00e3o do cliente afeta o crescimento do MSP? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1697\" class=\"elementor-element elementor-element-5d2cc13 e-con-full e-flex e-con e-child\" data-id=\"5d2cc13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-094000d elementor-widget elementor-widget-text-editor\" data-id=\"094000d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O alto n\u00edvel de satisfa\u00e7\u00e3o reduz a rotatividade, gera mais indica\u00e7\u00f5es e ajuda na cria\u00e7\u00e3o de estudos de caso, alimentando os esfor\u00e7os de crescimento org\u00e2nico e pago.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1698\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1698\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs conquistam novos neg\u00f3cios? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1698\" class=\"elementor-element elementor-element-2edf312 e-con-full e-flex e-con e-child\" data-id=\"2edf312\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb1f351 elementor-widget elementor-widget-text-editor\" data-id=\"bb1f351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Normalmente, a gera\u00e7\u00e3o de leads vem de indica\u00e7\u00f5es, marketing de conte\u00fado, alcance no LinkedIn, parcerias locais e redes espec\u00edficas do setor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1699\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1699\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> MSPs podem operar de forma 100% remota? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1699\" class=\"elementor-element elementor-element-58790b1 e-con-full e-flex e-con e-child\" data-id=\"58790b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef2ab01 elementor-widget elementor-widget-text-editor\" data-id=\"ef2ab01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sim. Com RMM nativo da nuvem, acesso remoto e VoIP, muitos MSPs operam completamente remotos, especialmente ap\u00f3s a pandemia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc020f elementor-button-text elementor-align-right back-to-top elementor-widget elementor-widget-button\" data-id=\"8fc020f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#content\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voltar ao topo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-644de98 e-con-full faq-row e-flex e-con e-child\" data-id=\"644de98\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"faq-section\">\n\t\t<div class=\"elementor-element elementor-element-a54b14f e-con-full e-flex e-con e-child\" data-id=\"a54b14f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cb271c8 e-con-full e-flex e-con e-child\" data-id=\"cb271c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4719a32 elementor-widget elementor-widget-heading\" data-id=\"4719a32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Entrega de servi\u00e7os e automa\u00e7\u00e3o<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fbc494 e-con-full e-flex e-con e-child\" data-id=\"2fbc494\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bfd953 elementor-widget elementor-widget-html\" data-id=\"8bfd953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<button data-js=\"faq-toggle-btn\" data-toggle-state=\"collapse\">Ocultar respostas<\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-948b325 elementor-widget elementor-widget-n-accordion\" data-id=\"948b325\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1550\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1550\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 o papel da automa\u00e7\u00e3o para MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1550\" class=\"elementor-element elementor-element-49c5260 e-con-full e-flex e-con e-child\" data-id=\"49c5260\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faa0124 elementor-widget elementor-widget-text-editor\" data-id=\"faa0124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A automa\u00e7\u00e3o se encarrega de tarefas antes manuais, como aplica\u00e7\u00e3o de patches, respostas a alertas, gera\u00e7\u00e3o de relat\u00f3rios e onboarding. Isso libera o tempo dos t\u00e9cnicos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1551\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1551\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs padronizam os clientes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1551\" class=\"elementor-element elementor-element-0c4b43a e-con-full e-flex e-con e-child\" data-id=\"0c4b43a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f1b5b elementor-widget elementor-widget-text-editor\" data-id=\"73f1b5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Utilizando pol\u00edticas globais, bibliotecas de scripts, modelos de onboarding reutiliz\u00e1veis, padr\u00f5es de documenta\u00e7\u00e3o e conven\u00e7\u00f5es de marca\u00e7\u00e3o de ativos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1552\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1552\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como os MSPs abordam o gerenciamento de patches? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1552\" class=\"elementor-element elementor-element-0b5c7c9 e-con-full e-flex e-con e-child\" data-id=\"0b5c7c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6b631 elementor-widget elementor-widget-text-editor\" data-id=\"dd6b631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com agendamento automatizado para aplica\u00e7\u00e3o de patches, pol\u00edticas de teste, alertas de falha e relat\u00f3rios, atualiza\u00e7\u00f5es de endpoints e sistemas operacionais s\u00e3o aplicadas com regularidade e seguran\u00e7a.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1553\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1553\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 a melhor maneira de gerenciar a documenta\u00e7\u00e3o do cliente?  <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1553\" class=\"elementor-element elementor-element-08eb9e6 e-con-full e-flex e-con e-child\" data-id=\"08eb9e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4baee4c elementor-widget elementor-widget-text-editor\" data-id=\"4baee4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Utilizar uma plataforma de documenta\u00e7\u00e3o de TI espec\u00edfica para centralizar SOPs, senhas, detalhes de rede, invent\u00e1rios de software e configura\u00e7\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1554\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1554\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs gerenciam backups de v\u00e1rios clientes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1554\" class=\"elementor-element elementor-element-f249c97 e-con-full e-flex e-con e-child\" data-id=\"f249c97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d69266e elementor-widget elementor-widget-text-editor\" data-id=\"d69266e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com pain\u00e9is de controle de backup centralizados, alertas para falhas na execu\u00e7\u00e3o, pol\u00edticas de reten\u00e7\u00e3o definidas e automa\u00e7\u00e3o de testes de restaura\u00e7\u00e3o para requisitos de conformidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1555\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1555\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs podem expandir as opera\u00e7\u00f5es sem contratar mais t\u00e9cnicos? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1555\" class=\"elementor-element elementor-element-c668ece e-con-full e-flex e-con e-child\" data-id=\"c668ece\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a79f9 elementor-widget elementor-widget-text-editor\" data-id=\"16a79f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com automa\u00e7\u00e3o, padroniza\u00e7\u00e3o da presta\u00e7\u00e3o de servi\u00e7os, terceiriza\u00e7\u00e3o do suporte L1 e uso de IA para triagem de tickets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1556\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1556\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs evitam o excesso de alertas? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1556\" class=\"elementor-element elementor-element-ca360e6 e-con-full e-flex e-con e-child\" data-id=\"ca360e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ed8952 elementor-widget elementor-widget-text-editor\" data-id=\"2ed8952\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ajustando limites, supress\u00e3o de alertas, prioriza\u00e7\u00e3o inteligente e filtragem de ru\u00eddos com l\u00f3gica de automa\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1557\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1557\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 a propor\u00e7\u00e3o ideal de t\u00e9cnico para endpoint? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1557\" class=\"elementor-element elementor-element-58a2d9b e-con-full e-flex e-con e-child\" data-id=\"58a2d9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f15f62f elementor-widget elementor-widget-text-editor\" data-id=\"f15f62f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Isso varia, mas MSPs maduros conseguem oferecer suporte a 250-400 endpoints por t\u00e9cnico quando utilizam automa\u00e7\u00e3o e documenta\u00e7\u00e3o de forma eficaz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1558\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1558\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs gerenciam SLAs de v\u00e1rios clientes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1558\" class=\"elementor-element elementor-element-8b0a3d2 e-con-full e-flex e-con e-child\" data-id=\"8b0a3d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bd28f7 elementor-widget elementor-widget-text-editor\" data-id=\"9bd28f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com monitoramento de SLA em plataformas de ticketing (PSAs), aplicando regras de escalonamento autom\u00e1tico e temporizadores de resposta\/resolu\u00e7\u00e3o vinculados a contratos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1559\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1559\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs podem automatizar o onboarding do usu\u00e1rio final? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1559\" class=\"elementor-element elementor-element-ac714ce e-con-full e-flex e-con e-child\" data-id=\"ac714ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b8f6d8 elementor-widget elementor-widget-text-editor\" data-id=\"9b8f6d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com provisionamento orientado por pol\u00edticas de software, credenciais, associa\u00e7\u00f5es a grupos e ativa\u00e7\u00e3o de backup acionada por eventos de RH ou ticket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75f48f8 elementor-button-text elementor-align-right back-to-top elementor-widget elementor-widget-button\" data-id=\"75f48f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#content\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voltar ao topo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09c6a38 e-con-full faq-row e-flex e-con e-child\" data-id=\"09c6a38\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"faq-section\">\n\t\t<div class=\"elementor-element elementor-element-dfbd22b e-con-full e-flex e-con e-child\" data-id=\"dfbd22b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e2cae66 e-con-full e-flex e-con e-child\" data-id=\"e2cae66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b30660 elementor-widget elementor-widget-heading\" data-id=\"3b30660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Seguran\u00e7a, conformidade e gerenciamento de riscos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-372880c e-con-full e-flex e-con e-child\" data-id=\"372880c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-939064d elementor-widget elementor-widget-html\" data-id=\"939064d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<button data-js=\"faq-toggle-btn\" data-toggle-state=\"collapse\">Ocultar respostas<\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26c73c4 elementor-widget elementor-widget-n-accordion\" data-id=\"26c73c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4060\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4060\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs fornecem prote\u00e7\u00e3o a endpoints? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4060\" class=\"elementor-element elementor-element-6caecce e-con-full e-flex e-con e-child\" data-id=\"6caecce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6df1bf elementor-widget elementor-widget-text-editor\" data-id=\"b6df1bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MSPs utilizam detec\u00e7\u00e3o e resposta de endpoints (EDR), antiv\u00edrus, firewalls, aplica\u00e7\u00e3o de patches e controle de USB, geralmente como um servi\u00e7o integrado de prote\u00e7\u00e3o de endpoints.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4061\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4061\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs protegem conex\u00f5es remotas com sistemas de clientes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4061\" class=\"elementor-element elementor-element-c894403 e-con-full e-flex e-con e-child\" data-id=\"c894403\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5c06c0 elementor-widget elementor-widget-text-editor\" data-id=\"c5c06c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com autentica\u00e7\u00e3o multifator, controle de acesso via princ\u00edpio do menor privil\u00e9gio, registro de sess\u00e3o e tunelamento seguro por meio de plataformas RMM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4062\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4062\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 o papel do MSP na conformidade dos clientes (HIPAA, GDPR etc.)? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4062\" class=\"elementor-element elementor-element-e27951b e-con-full e-flex e-con e-child\" data-id=\"e27951b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-630ca9d elementor-widget elementor-widget-text-editor\" data-id=\"630ca9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MSPs apoiam a conformidade aplicando pol\u00edticas de prote\u00e7\u00e3o de dados, documentando controles de seguran\u00e7a e fornecendo registros para uso em auditorias.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4063\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4063\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs tratam quest\u00f5es de privacidade de dados? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4063\" class=\"elementor-element elementor-element-a9dd746 e-con-full e-flex e-con e-child\" data-id=\"a9dd746\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f6b658 elementor-widget elementor-widget-text-editor\" data-id=\"0f6b658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Implementando acesso baseado em fun\u00e7\u00f5es, criptografia, auditoria de usu\u00e1rios e pr\u00e1ticas de comunica\u00e7\u00e3o segura para acessar ou armazenar dados de clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4064\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4064\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> MSPs s\u00e3o respons\u00e1veis pela perda de dados do cliente? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4064\" class=\"elementor-element elementor-element-1d5e38f e-con-full e-flex e-con e-child\" data-id=\"1d5e38f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00f5901 elementor-widget elementor-widget-text-editor\" data-id=\"00f5901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Isso depende do contrato MSA. Normalmente, os clientes assumem o risco, a menos que o MSP tenha responsabilidade contratual expl\u00edcita sobre backup e recupera\u00e7\u00e3o de desastres.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4065\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4065\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs gerenciam a seguran\u00e7a das senhas? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4065\" class=\"elementor-element elementor-element-043316a e-con-full e-flex e-con e-child\" data-id=\"043316a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb96cb elementor-widget elementor-widget-text-editor\" data-id=\"eeb96cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com gerenciadores de senhas seguros integrados a ferramentas de documenta\u00e7\u00e3o com suporte a MFA, auditoria de acesso e hist\u00f3rico de vers\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4066\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4066\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> MSPs oferecem avalia\u00e7\u00f5es de seguran\u00e7a cibern\u00e9tica? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4066\" class=\"elementor-element elementor-element-d83af1f e-con-full e-flex e-con e-child\" data-id=\"d83af1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99b2c66 elementor-widget elementor-widget-text-editor\" data-id=\"99b2c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sim. Muitos MSPs incluem avalia\u00e7\u00f5es de postura de seguran\u00e7a, varredura de vulnerabilidades ou an\u00e1lises de conformidade sob o formato de projeto ou servi\u00e7o de valor agregado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4067\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4067\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs podem reagir a um ataque de ransomware? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4067\" class=\"elementor-element elementor-element-c7489d5 e-con-full e-flex e-con e-child\" data-id=\"c7489d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36e85b6 elementor-widget elementor-widget-text-editor\" data-id=\"36e85b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Isolando os sistemas afetados, restaurando backups confi\u00e1veis, notificando clientes e revisando logs para entender os vetores de entrada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4068\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4068\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quais s\u00e3o as melhores pr\u00e1ticas de gerenciamento de riscos para MSPs?  <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4068\" class=\"elementor-element elementor-element-ebddcb9 e-con-full e-flex e-con e-child\" data-id=\"ebddcb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8729acc elementor-widget elementor-widget-text-editor\" data-id=\"8729acc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com defini\u00e7\u00e3o clara de responsabilidades contratuais, uso de seguro cibern\u00e9tico, aplica\u00e7\u00e3o de higiene interna de seguran\u00e7a e revis\u00f5es frequentes das pol\u00edticas de acesso dos clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4069\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4069\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs evitam conflitos de interesse ou responsabilidade? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4069\" class=\"elementor-element elementor-element-28b4b67 e-con-full e-flex e-con e-child\" data-id=\"28b4b67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90e65ad elementor-widget elementor-widget-text-editor\" data-id=\"90e65ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Clareza nos MSAs, transpar\u00eancia na comunica\u00e7\u00e3o e processos documentados de controle de mudan\u00e7as ajudam a evitar disputas e atribui\u00e7\u00e3o incorreta de responsabilidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea4ddfb elementor-button-text elementor-align-right back-to-top elementor-widget elementor-widget-button\" data-id=\"ea4ddfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#content\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voltar ao topo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8424cc e-con-full faq-row e-flex e-con e-child\" data-id=\"f8424cc\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"faq-section\">\n\t\t<div class=\"elementor-element elementor-element-7446f0c e-con-full e-flex e-con e-child\" data-id=\"7446f0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2ed3634 e-con-full e-flex e-con e-child\" data-id=\"2ed3634\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51ebc0c elementor-widget elementor-widget-heading\" data-id=\"51ebc0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Plataforma, ferramentas e crescimento<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24cd862 e-con-full e-flex e-con e-child\" data-id=\"24cd862\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1fe448 elementor-widget elementor-widget-html\" data-id=\"e1fe448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<button data-js=\"faq-toggle-btn\" data-toggle-state=\"collapse\">Ocultar respostas<\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ecd9b3 elementor-widget elementor-widget-n-accordion\" data-id=\"2ecd9b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4900\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4900\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Quais recursos uma plataforma RMM para MSPs deve incluir? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4900\" class=\"elementor-element elementor-element-33a1d71 e-con-full e-flex e-con e-child\" data-id=\"33a1d71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad71496 elementor-widget elementor-widget-text-editor\" data-id=\"ad71496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Monitoramento em tempo real, acesso remoto, aplica\u00e7\u00e3o de patches, implementa\u00e7\u00e3o de software, alertas, relat\u00f3rios, automa\u00e7\u00e3o de scripts e integra\u00e7\u00f5es com softwares terceiros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4901\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4901\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> MSPs devem criar suas pr\u00f3prias ferramentas ou usar softwares comerciais? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4901\" class=\"elementor-element elementor-element-6e93fc9 e-con-full e-flex e-con e-child\" data-id=\"6e93fc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed974b0 elementor-widget elementor-widget-text-editor\" data-id=\"ed974b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A maioria recorre a softwares comerciais para economizar tempo e se beneficiar do suporte especializado, mas \u00e9 poss\u00edvel contornar lacunas via APIs ou integra\u00e7\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4902\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4902\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs avaliam novos fornecedores ou plataformas? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4902\" class=\"elementor-element elementor-element-54dfd71 e-con-full e-flex e-con e-child\" data-id=\"54dfd71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa3dba elementor-widget elementor-widget-text-editor\" data-id=\"6fa3dba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Executando testes, comparando conjuntos de recursos, confirmando a adequa\u00e7\u00e3o das integra\u00e7\u00f5es, verificando o alinhamento do roteiro e lendo as avalia\u00e7\u00f5es de outros profissionais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4903\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4903\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 o papel da documenta\u00e7\u00e3o nas opera\u00e7\u00f5es dos MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4903\" class=\"elementor-element elementor-element-6d94636 e-con-full e-flex e-con e-child\" data-id=\"6d94636\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-931b4da elementor-widget elementor-widget-text-editor\" data-id=\"931b4da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A documenta\u00e7\u00e3o reduz o trabalho repetitivo, ajuda no onboarding dos t\u00e9cnicos, evita escalonamentos e garante a consist\u00eancia do servi\u00e7o entre equipes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4904\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4904\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> MSPs podem estabelecer sua marca em torno da excel\u00eancia operacional? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4904\" class=\"elementor-element elementor-element-2547576 e-con-full e-flex e-con e-child\" data-id=\"2547576\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21ae0f6 elementor-widget elementor-widget-text-editor\" data-id=\"21ae0f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sim. MSPs que padronizam, fornecem suporte r\u00e1pido e demonstram visibilidade (por exemplo, relat\u00f3rios mensais) geralmente ret\u00eam os clientes por mais tempo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4905\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4905\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 o valor dos relat\u00f3rios e pain\u00e9is para MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4905\" class=\"elementor-element elementor-element-0003c8a e-con-full e-flex e-con e-child\" data-id=\"0003c8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06d8388 elementor-widget elementor-widget-text-editor\" data-id=\"06d8388\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os relat\u00f3rios demonstram aos clientes o valor dos servi\u00e7os prestados, como patches aplicados, amea\u00e7as bloqueadas e tempo de atividade mantido, aumentando a reten\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4906\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4906\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs monitoram o desempenho dos t\u00e9cnicos? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4906\" class=\"elementor-element elementor-element-e015a70 e-con-full e-flex e-con e-child\" data-id=\"e015a70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54721f3 elementor-widget elementor-widget-text-editor\" data-id=\"54721f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Por meio de KPIs de tickets (tempo de resposta\/resolu\u00e7\u00e3o), pesquisas CSAT, volume de tarefas, viola\u00e7\u00f5es de SLA e uso de documenta\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4907\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4907\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs decidem quando \u201cdemitir\u201d um cliente? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4907\" class=\"elementor-element elementor-element-d6c81e5 e-con-full e-flex e-con e-child\" data-id=\"d6c81e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd385a elementor-widget elementor-widget-text-editor\" data-id=\"bbd385a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quando o cliente se recusa a seguir pol\u00edticas de seguran\u00e7a, age de forma abusiva, n\u00e3o \u00e9 lucrativo ou apresenta riscos excessivos, \u00e0s vezes \u00e9 necess\u00e1rio abrir m\u00e3o dele.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4908\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4908\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Como MSPs podem usar IA nas opera\u00e7\u00f5es di\u00e1rias? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4908\" class=\"elementor-element elementor-element-ddb4ff8 e-con-full e-flex e-con e-child\" data-id=\"ddb4ff8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9efcb59 elementor-widget elementor-widget-text-editor\" data-id=\"9efcb59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para triagem de tickets, recomenda\u00e7\u00f5es de scripts, gera\u00e7\u00e3o de documenta\u00e7\u00e3o, resumos de relat\u00f3rios e interfaces conversacionais de RMM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4909\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4909\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Qual \u00e9 o futuro do modelo de neg\u00f3cios dos MSPs? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"2\" viewBox=\"0 0 14 2\" fill=\"none\"><path d=\"M1.25 1L13.25 1\" stroke=\"#00AA5F\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6.50006 13C6.50006 13.4142 6.83585 13.75 7.25006 13.75C7.66427 13.75 8.00006 13.4142 8.00006 13V7.75H13.25C13.6642 7.75 14 7.41421 14 7C14 6.58579 13.6642 6.25 13.25 6.25H8.00006V1C8.00006 0.585787 7.66427 0.25 7.25006 0.25C6.83584 0.25 6.50006 0.585787 6.50006 1V6.25H1.25C0.835786 6.25 0.5 6.58579 0.5 7C0.5 7.41421 0.835786 7.75 1.25 7.75H6.50006V13Z\" fill=\"#00AA5F\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4909\" class=\"elementor-element elementor-element-69fb686 e-con-full e-flex e-con e-child\" data-id=\"69fb686\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f5ee9 elementor-widget elementor-widget-text-editor\" data-id=\"37f5ee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A pr\u00f3xima gera\u00e7\u00e3o de MSPs est\u00e1 sendo moldada por consolida\u00e7\u00e3o, especializa\u00e7\u00e3o por ind\u00fastria, unifica\u00e7\u00e3o de plataformas, seguran\u00e7a cibern\u00e9tica como servi\u00e7o e suporte assistido por IA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26bae31 elementor-button-text elementor-align-right back-to-top elementor-widget elementor-widget-button\" data-id=\"26bae31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#content\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voltar ao topo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Perguntas frequentes dos provedores de servi\u00e7os gerenciados (MSPs) Estas perguntas frequentes abordam os fundamentos da atividade dos provedores de servi\u00e7os gerenciados (MSPs) e como os MSPs modernos operam. Voc\u00ea encontrar\u00e1 respostas claras sobre modelos de servi\u00e7os de MSP, pre\u00e7os e pacotes, presta\u00e7\u00e3o e automa\u00e7\u00e3o de servi\u00e7os, responsabilidades de seguran\u00e7a e conformidade, al\u00e9m de conhecer as [&hellip;]<\/p>\n","protected":false},"author":199,"featured_media":0,"parent":731788,"menu_order":340,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"class_list":["post-808259","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/pages\/808259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/users\/199"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/comments?post=808259"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/pages\/808259\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/pages\/731788"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/media?parent=808259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}