{"id":182211,"date":"2021-02-04T18:36:06","date_gmt":"2021-02-04T18:36:06","guid":{"rendered":"https:\/\/www.ninjaone.com\/customer-stories\/how-cherry-republic-improved-their-end-user-support-workflow-with-ninja\/"},"modified":"2024-07-08T16:57:37","modified_gmt":"2024-07-08T16:57:37","slug":"how-cherry-republic-improved-their-end-user-support-workflow-with-ninja","status":"publish","type":"customer_stories","link":"https:\/\/www.ninjaone.com\/pt-br\/customer-stories\/how-cherry-republic-improved-their-end-user-support-workflow-with-ninja\/","title":{"rendered":"Cherry Republic"},"content":{"rendered":"<h2><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-282134\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/happy-technician.png\" alt=\"\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/happy-technician.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/happy-technician-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/h2>\n<h2><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Increased support for happier customers&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:17281,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;17&quot;:1}\">Increased support for happier customers<\/span><\/h2>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u201cThe most important outcome of switching to NinjaOne is that our end-users are happier,\u201d said Kindt. \u201cWe have a much better end-user support workflow, which has improved our mean time to resolution for tickets and significantly increased our support capabilities.\u201d&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:897,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}\">\u201cThe most important outcome of switching to NinjaOne is that our end-users are happier,\u201d said Kindt. \u201cWe have a much better end-user support workflow, which has improved our mean time to resolution for tickets and significantly increased our support capabilities.\u201d<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-282122\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/partnership.png\" alt=\"\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/partnership.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/partnership-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;NinjaOne, a part of your team&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:17281,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;17&quot;:1}\">NinjaOne, a part of your team<\/span><\/h2>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;After deploying NinjaOne to the entire organization, Kindt's team has full insight into their network. \u201cNinjaOne is absolutely central to how we manage our IT infrastructure. It\u2019s kind of like having an extra technician on my team,\u201d said Kindt.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:897,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}\">After deploying NinjaOne to the entire organization, Kindt&#8217;s team has full insight into their network. \u201cNinjaOne is absolutely central to how we manage our IT infrastructure. It\u2019s kind of like having an extra technician on my team,\u201d said Kindt.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-282192\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/06\/ninjaone-dashboard-os-patching.png\" alt=\"\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/06\/ninjaone-dashboard-os-patching.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/06\/ninjaone-dashboard-os-patching-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Automation unlocks efficiency&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:17281,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;17&quot;:1}\">Automation unlocks efficiency<\/span><\/h2>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u201cNinjaOne keeps all our devices secure through automated patching, which is a huge time saver,\\&quot; said Kindt. \\&quot;We\u2019ve also been able to use NinjaOne\u2019s automation functionality to really save time on device setup and deployment.\\&quot;&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:897,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}\">\u201cNinjaOne keeps all our devices secure through automated patching, which is a huge time saver,&#8221; said Kindt. &#8220;We\u2019ve also been able to use NinjaOne\u2019s automation functionality to really save time on device setup and deployment.&#8221;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Increased support for happier customers \u201cThe most important outcome of switching to NinjaOne is that our end-users are happier,\u201d said Kindt. \u201cWe have a much better end-user support workflow, which has improved our mean time to resolution for tickets and significantly increased our support capabilities.\u201d NinjaOne, a part of your team After deploying NinjaOne to [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":104255,"parent":0,"menu_order":298,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"story_country":[3762],"story_topics":[3805,3801,3804],"story_industry":[3925,3930],"story_previous_products":[4070],"cs-products-used":[11742,11756,11765],"story_type":[11776],"class_list":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/customer_stories\/182211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/customer_stories"}],"about":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/types\/customer_stories"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/users\/47"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/customer_stories\/182211\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/media\/104255"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/media?parent=182211"}],"wp:term":[{"taxonomy":"story_country","embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/story_country?post=182211"},{"taxonomy":"story_topics","embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/story_topics?post=182211"},{"taxonomy":"story_industry","embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/story_industry?post=182211"},{"taxonomy":"story_previous_products","embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/story_previous_products?post=182211"},{"taxonomy":"cs-products-used","embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/cs-products-used?post=182211"},{"taxonomy":"story_type","embeddable":true,"href":"https:\/\/www.ninjaone.com\/pt-br\/wp-json\/wp\/v2\/story_type?post=182211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}