{"id":877115,"date":"2026-09-14T13:06:14","date_gmt":"2026-09-14T13:06:14","guid":{"rendered":"https:\/\/www.ninjaone.com\/?p=877115"},"modified":"2026-09-25T15:12:58","modified_gmt":"2026-09-25T15:12:58","slug":"best-itsm-tools","status":"publish","type":"post","link":"https:\/\/www.ninjaone.com\/ja\/blog\/best-itsm-tools\/","title":{"rendered":"\u6700\u9069\u306aITSM\u30c4\u30fc\u30eb\u3068\u306f\uff1f[year]\u5e74\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30c8\u30c3\u30d710"},"content":{"rendered":"<div class=\"in-context-cta\"><h2>\u4e3b\u306a\u30dd\u30a4\u30f3\u30c8<\/h2>\n<ul>\n<li>NinjaOne\u306f\u3001\u591a\u7a2e\u591a\u69d8\u306a\u74b0\u5883\u306b\u304a\u3051\u308b\u81ea\u52d5\u5316\u3001\u76e3\u8996\u3001\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u306e\u53ef\u8996\u5316\u3092\u7c21\u7d20\u5316\u3059\u308b\u7d71\u5408IT\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u3001\u30c8\u30c3\u30d7\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>2026\u5e74ITSM\u30c4\u30fc\u30eb\u30c8\u30c3\u30d710 2026\uff1a 1. NinjaOne\u30012. SolarWinds Service Desk\u30013. EasyVista Service Management\u30014. ServiceNow IT Service Management\u30015. SysAid\u30016. Vivantio\u30017. HaloITSM\u30018. Atera Helpdesk Software\u30019. ManageEngine ServiceDesk Plus\u300110. InvGate<\/li>\n<li>\u30c1\u30b1\u30c3\u30c8\u89e3\u6c7a\u306e\u8fc5\u901f\u5316\u3001\u624b\u4f5c\u696d\u306e\u524a\u6e1b\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u4e0a\u3067\u3001\u81ea\u52d5\u5316\u3084AI\u3092\u6d3b\u7528\u3057\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u4eca\u3084\u4e0d\u53ef\u6b20\u306a\u8981\u7d20\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u7d44\u7e54\u306f\u3001\u5c0e\u5165\u304c\u8fc5\u901f\u304b\u3064\u6700\u5c0f\u9650\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3067\u6d3b\u7528\u3067\u304d\u3001\u65e2\u5b58\u306eIT\u74b0\u5883\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3067\u304d\u308bITSM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6c42\u3081\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u512a\u308c\u305fITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u3001\u67d4\u8edf\u306a\u4fa1\u683c\u8a2d\u5b9a\u3068\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306b\u3088\u308b\u8ca0\u62c5\u306e\u8efd\u6e1b\u306b\u3088\u3063\u3066\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u7dad\u6301\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/div>\n<p>\u4eca\u3059\u3050\u4f7f\u3048\u308b<strong>\u6700\u9069\u306aITSM\u30c4\u30fc\u30eb<\/strong>\u3068\u306f\uff1f\u4eca\u56de\u306fITSM\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002G2\u3084Capterra\u306a\u3069\u306e\u7b2c\u4e09\u8005\u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u306e\u60c5\u5831\u3092\u7cbe\u67fb\u3057\u3001\u5404\u30d9\u30f3\u30c0\u30fc\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u6bd4\u8f03\u691c\u8a0e\u3057\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u77e5\u3063\u3066\u304a\u304f\u3079\u304d\u60c5\u5831\u3092\u5305\u62ec\u7684\u306a\u30ac\u30a4\u30c9\u3068\u3057\u3066\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<div class=\"in-context-cta\"><p>\u4eca\u3059\u3050NinjaOne\u3092\u6d3b\u7528\u3057\u3066\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u52b9\u7387\u5316\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>14\u65e5\u9593\u306e<a href=\"https:\/\/www.ninjaone.com\/freetrialform\/\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/a>\u3092\u4e88\u7d04\u3059\u308b\u304b\u3001<a href=\"https:\/\/www.ninjaone.com\/free-demo\/\">\u30c7\u30e2\u52d5\u753b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<h2>\u6700\u9069\u306aIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\uff08ITSM\uff09\u30c4\u30fc\u30eb\u306e\u4e00\u89a7<\/h2>\n<table style=\"width: 96.6365%;\" data-table=\"\" data-tablelook=\"1184\">\n<tbody>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\">ITSM\u30c4\u30fc\u30eb<\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u7a2e\u985e<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">\u4e3b\u306a\u7279\u5fb4<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-1\">NinjaOne<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fbSaaS<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">\u7d71\u5408\u578bIT\u904b\u7528\u7ba1\u7406\u3001\u591a\u69d8\u306aOS\u306e\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u306e\u53ef\u8996\u5316\u3001\u81ea\u52d5\u5316\uff08\u30b9\u30af\u30ea\u30d7\u30c8\u3001\u30d1\u30c3\u30c1\u9069\u7528\u3001\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\uff09\u3001\u4e00\u5143\u7684\u306a\u76e3\u8996\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">14\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-2\">SolarWinds Service Desk<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fbSaaS<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">ITIL\u306b\u6e96\u62e0\u3057\u305f\u81ea\u52d5\u5316\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304a\u3088\u3073\u30ea\u30af\u30a8\u30b9\u30c8\u7ba1\u7406\u3001AI\u306b\u3088\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u4e00\u5143\u5316\u3055\u308c\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">30\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-3\">ServiceNow IT Service Management<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">\u7d71\u5408\u578bITSM\u304a\u3088\u3073ESM\u30e2\u30b8\u30e5\u30fc\u30eb\u3001AI\u3068ML\uff08\u6a5f\u68b0\u5b66\u7fd2\uff09\u3092\u6d3b\u7528\u3057\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5206\u6790<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">\u30c7\u30e2\u3092\u63d0\u4f9b<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-4\">EasyVista Service Manager<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">\u30ce\u30fc\u30b3\u30fc\u30c9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u3001\u8cc7\u7523\u306e\u691c\u51fa\u3001\u30ca\u30ec\u30c3\u30b8\u7ba1\u7406<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">15\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-5\">SysAid<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fb\u30aa\u30f3\u30d7\u30ec\u30df\u30b9<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">AI\u642d\u8f09\u306eITSM\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u81ea\u52d5\u30c8\u30ea\u30a2\u30fc\u30b8\u3068\u89e3\u6c7a\u3001\u4e00\u5143\u5316\u3055\u308c\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">\u516c\u958b\u60c5\u5831\u306a\u3057\uff08\u30e6\u30fc\u30b6\u30fc\u306b\u3088\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u53ef\u80fd\uff09<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-6\">Vivantio<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fbSaaS<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">ITIL\u306b\u6e96\u62e0\u3057\u305f\u81ea\u52d5\u5316\u3001\u8cc7\u7523\u306e\u691c\u51fa\u3001\u5909\u66f4\u3068\u30bf\u30b9\u30af\u306e\u7ba1\u7406\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">14\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-7\">HaloITSM<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fbSaaS<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">ITIL\u306b\u6e96\u62e0\u3057\u305fITSM\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306aSLA\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u5909\u66f4\u306e\u7ba1\u7406\u3001\u8cc7\u7523\u8ffd\u8de1<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">30\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-8\">Atera Helpdesk Software<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fbSaaS<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">RMM\u3068ITSM\u306e\u7d71\u5408\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001AI\u306b\u3088\u308b\u30bf\u30b0\u4ed8\u3051\u3001\u81ea\u52d5\u5316\u3068\u5206\u6790<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">30\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-9\">ManageEngine ServiceDesk Plus<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fb\u30aa\u30f3\u30d7\u30ec\u30df\u30b9<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">ITSM\u30fbITAM\u30fbCMDB\u306e\u7d71\u5408\u3001ESM\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b0\u30ec\u30fc\u30c9\u306e\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u7ba1\u7406\u6a5f\u80fd<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">30\u65e5\u9593<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 14.3596%;\" data-celllook=\"0\"><a href=\"#best-itsm-tools-10\">InvGate<\/a><\/td>\n<td style=\"width: 15.0065%;\" data-celllook=\"0\">\u30af\u30e9\u30a6\u30c9\u30fb\u30aa\u30f3\u30d7\u30ec\u30df\u30b9<\/td>\n<td style=\"width: 47.2833%;\" data-celllook=\"0\">\u30d3\u30b8\u30e5\u30a2\u30ebCMDB\u3092\u5099\u3048\u305f\u30ce\u30fc\u30b3\u30fc\u30c9\u306eITSM\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3068\u81ea\u52d5\u5316\u3001ESM\u3068ITAM\u306e\u7d71\u5408\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/td>\n<td style=\"width: 19.2109%;\" data-celllook=\"0\">30\u65e5\u9593<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>2026\u5e74\u4e3b\u8981\u306aITSM\u30c4\u30fc\u30eb\u306b\u304a\u3051\u308b5\u3064\u306e\u91cd\u8981\u306a\u6a5f\u80fd<\/h2>\n<p>ITSM\uff08IT\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u88fd\u54c1\u3054\u3068\u306b\u305d\u308c\u305e\u308c\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002\u3069\u306e\u30d9\u30f3\u30c0\u30fc\u3082 \u4e00\u822c\u7684\u306b \u540c\u69d8\u306e\u30b3\u30a2\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u4fe1\u983c\u6027\u3001\u51e6\u7406\u901f\u5ea6\u3001\u9023\u643a\u6a5f\u80fd\u306e\u9762\u3067\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u672c\u30ac\u30a4\u30c9\u3092\u53c2\u7167\u3059\u308b\u969b\u306f\u3001ITSM\u306b\u6c42\u3081\u308b\u5177\u4f53\u7684\u306a\u8981\u4ef6\u3084\u3001\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u4f55\u3092\u5b9f\u73fe\u3084\u89e3\u6c7a\u3092\u3057\u305f\u3044\u306e\u304b\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5fc5\u8981\u306a\u6a5f\u80fd\u3084\u4ed5\u69d8\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u3001\u73fe\u5728\u3084\u4eca\u5f8c\u306e<a href=\"https:\/\/www.ninjaone.com\/blog\/it-budgeting-tips-and-best-practices\/\">IT\u4e88\u7b97<\/a>\u3068\u7167\u3089\u3057\u5408\u308f\u305b\u305f\u4e0a\u3067\u3001\u5404\u30d9\u30f3\u30c0\u30fc\u304c\u305d\u308c\u3089\u306e\u6761\u4ef6\u306b\u9069\u5408\u3059\u308b\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>1. \u5c0e\u5165\u306e\u5bb9\u6613\u3055<\/h3>\n<p>\u512a\u308c\u305fITSM\u30c4\u30fc\u30eb\u306f\u696d\u52d9\u52b9\u7387\u5316\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u5c0e\u5165\u3084\u5229\u7528\u304c\u30b7\u30f3\u30d7\u30eb\u3067\u3042\u308b\u3053\u3068\u306f\u524d\u63d0\u3068\u306a\u308a\u307e\u3059\u3002 IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u8fc5\u901f\u306b\u5c0e\u5165\u3067\u304d\u3001\u3059\u3050\u306b\u3042\u3089\u3086\u308b\u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u308b\u3082\u306e\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u53ef\u80fd\u3067\u3042\u308c\u3070\u3001\u7121\u6599\u304b\u3064\u7121\u5236\u9650\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u3076\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n<h3>2. \u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc<\/h3>\n<p>\u512a\u308c\u305fITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u7d4c\u9a13\u306e\u6d45\u3044IT\u6280\u8853\u8005\u306b\u3068\u3063\u3066\u3082\u4f7f\u3044\u3084\u3059\u3044\u3082\u306e\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u304c\u5fc5\u8981\u306a\u6642\u306b\u5fc5\u8981\u3068\u3059\u308b\u89e3\u6c7a\u7b56\u3092\u81ea\u3089\u898b\u3064\u3051\u3089\u308c\u308b\u3088\u3046\u306a\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u578b\u306e\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u3084<a href=\"https:\/\/www.ninjaone.com\/rmm\/end-user-self-service-it-portal\/\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30dd\u30fc\u30bf\u30eb<\/a>\u3092\u5099\u3048\u305f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u9078\u3076\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>3. \u67d4\u8edf\u6027<\/h3>\n<p>\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u306f\u5e38\u306b\u5909\u5316\u3057\u3066\u304a\u308a\u3001ITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3082\u4f01\u696d\u306e\u6210\u9577\u3084\u898f\u6a21\u62e1\u5927\u306b\u5408\u308f\u305b\u3066\u9032\u5316\u3057\u3001\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u3089\u308c\u308b\u3082\u306e\u3067\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u6700\u9069\u306aITSM\u30c4\u30fc\u30eb\u3068\u306f\u3001\u5909\u5316\u3059\u308b\u30cb\u30fc\u30ba\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3057\u3001IT\u30c1\u30fc\u30e0\u306b\u7d99\u7d9a\u7684\u304b\u3064\u5b89\u5b9a\u3057\u305f\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u307e\u305f\u3001\u691c\u8a0e\u4e2d\u306e\u30d9\u30f3\u30c0\u30fc\u304c\u900f\u660e\u6027\u306e\u9ad8\u3044\u88fd\u54c1 \u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u516c\u958b\u3057\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3082\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u305d\u308c\u306b\u3088\u308a\u3001\u30d9\u30f3\u30c0\u30fc\u306e\u4e8b\u696d\u306e\u65b9\u5411\u6027\u304c\u81ea\u793e\u306e\u73fe\u5728\u306e\u76ee\u6a19\u3068\u5408\u81f4\u3057\u3066\u3044\u308b\u304b\u3001\u307e\u305f\u3001\u3053\u308c\u307e\u3067\u9577\u5e74\u306b\u308f\u305f\u308a\u67d4\u8edf\u6027\u3092\u7dad\u6301\u3057\u3066\u304d\u305f\u304b\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>4. \u9023\u643a\u6a5f\u80fd<\/h3>\n<p>ITSM\u30c4\u30fc\u30eb\u306e\u4fa1\u5024\u306f\u3001\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u4ed6\u306e\u696d\u52d9\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u3069\u308c\u3060\u3051\u30b9\u30e0\u30fc\u30ba\u306b\u9023\u643a\u3057\u3001\u6a5f\u80fd\u3059\u308b\u304b\u306b\u304b\u304b\u3063\u3066\u3044\u307e\u3059\u3002\u5c0e\u5165\u521d\u65e5\u304b\u3089 \u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316 \u306b\u5fc5\u8981\u306a\u30c4\u30fc\u30eb\u3092\u3059\u3079\u3066\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u3001\u5358\u4e00\u306e\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067<a href=\"https:\/\/www.ninjaone.com\/integrations\/\">\u591a\u69d8\u306a\u9023\u643a\u6a5f\u80fd<\/a>\u3092\u63d0\u4f9b\u3059\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3092\u63a2\u3059\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n<h3>5. \u7dcf\u6240\u6709\u30b3\u30b9\u30c8\uff08TCO\uff09<\/h3>\n<p>\u6700\u7d42\u7684\u306b\u306f\u3001\u8ca1\u52d9\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3082\u3001IITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u8cbb\u7528\u5bfe\u52b9\u679c\u306e\u9ad8\u3044\u3082\u306e\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308bIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e<a href=\"https:\/\/www.ninjaone.com\/blog\/what-professionals-need-to-know-about-it-asset-lifecycle-management\/\">\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53<\/a>\u3092\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\uff09\u3092\u8003\u616e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u308c\u306b\u306f\u521d\u671f\u8cbb\u7528\u306b\u52a0\u3048\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u5c06\u6765\u7684\u306a\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306a\u3069\u306b\u304b\u304b\u308b\u3042\u3089\u3086\u308b\u8ffd\u52a0\u8cbb\u7528\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u5fc5\u8981\u306b\u5fdc\u3058\u3066IT\u4e88\u7b97\u3092\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3057\u3001\u4e88\u7b97\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3067\u304d\u3066\u3044\u308b\u304b\u3001\u307e\u305f\u6295\u8cc7\u306b\u5bfe\u3057\u3066\u5341\u5206\u306a\u30ea\u30bf\u30fc\u30f3\u304c\u5f97\u3089\u308c\u3066\u3044\u308b\u306e\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3092\u63a8\u5968\u3057\u307e\u3059\u3002<\/p>\n<h2>ITSM\u30c4\u30fc\u30eb\u30c8\u30c3\u30d710<\/h2>\n<p>G2\u304a\u3088\u3073Capterra\u306e\u8a55\u4fa1\u30c7\u30fc\u30bf\u306f\u3059\u3079\u30662026\u5e743\u6708\u6642\u70b9\u306e\u3082\u306e\u3067\u3059\u3002<\/p>\n<h3 id=\"best-itsm-tools-1\">1. NinjaOne<\/h3>\n<p>\u81ea\u52d5\u5316\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3042\u308bNinjaOne\u306f\u30012026\u5e74\u306b\u304a\u3051\u308b\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306eITSM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u3072\u3068\u3064\u3068\u3057\u3066\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u751f\u7523\u6027\u306e\u5411\u4e0a\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30ea\u30b9\u30af\u306e\u4f4e\u6e1b\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u5b9f\u73fe\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001NinjaOne\u306e<a href=\"https:\/\/www.ninjaone.com\/rmm\/it-operations-management-software\/\">IT\u904b\u7528\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/a>\u306f\u3001\u3059\u3079\u3066\u306e\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u53ef\u8996\u6027\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u5236\u5fa1\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002 <a href=\"https:\/\/www.ninjaone.com\/endpoint-management\/windows-management\/\">Windows<\/a>\u3001<a href=\"https:\/\/www.ninjaone.com\/endpoint-management\/mac-management\/\">\u3001macOS<\/a>\u3001<a href=\"https:\/\/www.ninjaone.com\/endpoint-management\/linux-management\/\">\u3001Linux<\/a>\u306e\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u3092<a href=\"https:\/\/www.ninjaone.com\/blog\/single-pane-of-glass-software-explained\/\">\u5358\u4e00\u306e\u7ba1\u7406\u753b\u9762<\/a>\u3067\u7c21\u5358\u306b\u76e3\u8996\u3001\u7ba1\u7406\u3067\u304d\u308b\u305f\u3081\u3001\u3059\u3079\u3066\u306eIT\u8cc7\u7523\u306e\u5065\u5168\u6027\u3068\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5305\u62ec\u7684\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u300cIT\u62c5\u5f53\u8005\u306b\u3088\u308b\u3001IT\u62c5\u5f53\u8005\u306e\u305f\u3081\u306e\u88fd\u54c1\u300d\u3068\u3057\u3066\u8a2d\u8a08\u3055\u308c\u305fNinjaOne\u306f\u3001IT\u7ba1\u7406\u5206\u91ce\u306e\u5c02\u9580\u5bb6\u30c1\u30fc\u30e0\u306b\u3088\u308a\u958b\u767a\u3055\u308c\u3001\u30c1\u30fc\u30e0\u306e\u7d4c\u6b74\u3092\u5408\u8a08\u3059\u308b\u3068100\u5e74\u4ee5\u4e0a\u306b\u53ca\u3073\u307e\u3059\u3002\u8efd\u91cf\u3067\u3042\u308a\u306a\u304c\u3089\u5f37\u529b\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3064\u3064\u7ba1\u7406\u5bfe\u8c61\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u3078\u6bd4\u985e\u306e\u306a\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u3059\u3079\u3066\u5099\u3048\u3066\u304a\u308a\u3001\u30b9\u30af\u30ea\u30d7\u30c8\u3084\u30bf\u30b9\u30af\u306a\u3069\u3001\u3059\u3050\u306b\u4f7f\u3048\u308b\u81ea\u52d5\u5316\u6a5f\u80fd\u304c\u8c4a\u5bcc\u306b\u63c3\u3044\u307e\u3059\u3002\u305d\u306e\u4fa1\u5024\u306f\u6570\u5b57\u306b\u3082\u8868\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>98.4\uff1a<\/strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2\uff08CSAT\uff09<\/li>\n<li><strong>95%\uff1a<\/strong>\u81ea\u52d5\u5316\u306b\u3088\u308aIT\u52b9\u7387\u304c\u5411\u4e0a\u3057\u305f\u3068\u5831\u544a\u3059\u308bNinjaOne\u306e\u304a\u5ba2\u3055\u307e<\/li>\n<li><strong>94%\uff1a<\/strong>\u30c1\u30b1\u30c3\u30c8\u6570\u3068\u30c1\u30b1\u30c3\u30c8\u89e3\u6c7a\u6642\u9593\u3092\u524a\u6e1b<\/li>\n<li><strong>93%\uff1a<\/strong>\u30d1\u30c3\u30c1\u9069\u7528\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u77ed\u7e2e<\/li>\n<li><strong>71%\uff1a<\/strong>NinjaOne\u306e\u5c0e\u5165\u306b\u3088\u308a4\u3064\u4ee5\u4e0a\u306e\u30c4\u30fc\u30eb\u3092\u7f6e\u304d\u63db\u3048\u305f\u304a\u5ba2\u3055\u307e<\/li>\n<\/ul>\n<p>\u304a\u5ba2\u3055\u307e\u306e\u6210\u529f\u3078\u306e\u3053\u3060\u308f\u308a\u3068\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u88fd\u54c1\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306b\u53cd\u6620\u3055\u305b\u308b\u7d99\u7d9a\u7684\u306a\u54c1\u8cea\u4fdd\u8a3c\uff08QA\uff09\u30d7\u30ed\u30bb\u30b9\u3092\u5b9f\u8df5\u3059\u308b\u3053\u3068\u3067\u3001NinjaOne\u306f\u4e16\u754c\u4e2d\u306730,000\u793e\u4ee5\u4e0a\u306e\u304a\u5ba2\u3055\u307e\u306b\u9078\u3070\u308c\u7d9a\u3051\u308bITSM\u30c4\u30fc\u30eb\u3068\u3057\u3066\u306e\u5730\u4f4d\u3092\u78ba\u7acb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4>NinjaOne\u306e\u5f37\u307f<\/h4>\n<ul>\n<li><strong>\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8<\/strong><strong>\u3068<\/strong><strong>\u30b5\u30fc\u30d3\u30b9\u904b\u7528\u306e\u7d71\u5408<\/strong><strong>\uff1a<\/strong>NinjaOne\u306f\u3001RMM\uff08\u30ea\u30e2\u30fc\u30c8\u76e3\u8996\u30fb\u7ba1\u7406\uff09\u3001\u30d1\u30c3\u30c1\u9069\u7528\u3001\u30ea\u30e2\u30fc\u30c8\u30b5\u30dd\u30fc\u30c8\u3001\u8cc7\u7523\u7ba1\u7406\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3092\u7d71\u5408\u3057\u3066\u304a\u308a\u3001\u5358\u4e00\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u30c7\u30d0\u30a4\u30b9\u3068\u30c1\u30b1\u30c3\u30c8\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u8fc5\u901f\u306a\u5c0e\u5165\u3068\u7ba1\u7406\u306e\u7c21\u7d20\u5316\uff1a<\/strong>\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3068\u3059\u3050\u306b\u4f7f\u3048\u308b\u81ea\u52d5\u5316\u6a5f\u80fd\u306b\u3088\u308a\u3001\u76e3\u8996\u3001\u30d1\u30c3\u30c1\u30dd\u30ea\u30b7\u30fc\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3068\u3044\u3063\u305f\u4e3b\u8981\u6a5f\u80fd\u306e\u5c0e\u5165\u3068\u8a2d\u5b9a\u3092\u8fc5\u901f\u306b\u884c\u3048\u307e\u3059\u3002<\/li>\n<li><strong>\u30c1\u30b1\u30c3\u30c8\u6570\u3068\u89e3\u6c7a\u6642\u9593\u3092\u524a\u6e1b\u3059\u308b\u81ea\u52d5\u5316\uff1a<\/strong>\u4e8b\u524d\u69cb\u7bc9\u6e08\u307f\u30b9\u30af\u30ea\u30d7\u30c8\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u53cd\u5fa9\u7684\u306a\u4f5c\u696d\u3092\u51e6\u7406\u3059\u308b\u305f\u3081\u3001\u6280\u8853\u8005\u306f\u6226\u7565\u7684\u306a\u53d6\u308a\u7d44\u307f\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u5b89\u5168\u304b\u3064\u7d71\u5408\u3055\u308c\u305f\u30ea\u30e2\u30fc\u30c8\u30a2\u30af\u30bb\u30b9\uff1a<\/strong>\u7d44\u307f\u8fbc\u307f\u578b\u306e\u30ea\u30e2\u30fc\u30c8\u5236\u5fa1\u6a5f\u80fd\u306b\u3088\u308a\u3001\u500b\u5225\u306e\u30c4\u30fc\u30eb\u304c\u4e0d\u8981\u306b\u306a\u308a\u3001\u8907\u6570\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5207\u308a\u66ff\u3048\u308b\u624b\u9593\u3082\u306a\u304f\u8fc5\u901f\u306b\u554f\u984c\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u900f\u660e\u6027\u306e\u9ad8\u3044\u8a55\u4fa1\u3068\u5c0e\u5165\u30d7\u30ed\u30bb\u30b9\uff1a<\/strong>14\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306b\u3088\u308a\u3001\u5b9f\u969b\u306e\u904b\u7528\u74b0\u5883\u3067NinjaOne\u306e\u6a5f\u80fd\u3092\u8a66\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u202f\u30e6\u30fc\u30b6\u30fc\u306e\u58f0<\/h4>\n<p><a href=\"https:\/\/www.ninjaone.com\/customer-stories\/rare\/\">Rare<\/a>\u306eIT\u30b3\u30fc\u30c7\u30a3\u30cd\u30fc\u30bf\u30fc\u3067\u3042\u308bKhadija Samuels\u6c0f\u306f\u3001<a href=\"https:\/\/www.ninjaone.com\/efficiency\/\">IT\u904b\u7528\u306e\u52b9\u7387\u6027<\/a>\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30b9\u30bf\u30c3\u30af\u3092\u7c21\u7d20\u5316\u3057\u3066ITSM\u904b\u7528\u3092\u96c6\u7d04\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u3053\u3067\u9078\u3093\u3060\u306e\u304c\u3001ITSM\u306b\u5bfe\u3059\u308b\u5358\u4e00\u753b\u9762\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63d0\u4f9b\u3059\u308bNinjaOne\u3067\u3059\u3002NinjaOne\u306f\u3001\u8fc5\u901f\u306a\u30ea\u30e2\u30fc\u30c8\u30b5\u30dd\u30fc\u30c8\u306e\u63d0\u4f9b\u3001\u30c7\u30d0\u30a4\u30b9\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u78ba\u4fdd\u3001IT\u8cc7\u7523\u306e\u8ffd\u8de1\u7ba1\u7406\u306a\u3069\u3001Rare\u304c\u5fc5\u8981\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30c4\u30fc\u30eb\u3092\u4e00\u5143\u5316\u3057\u307e\u3057\u305f\u3002<\/p>\n<blockquote><p><em><strong>\u300cNinjaOne Backup\u306f\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u79c1\u305f\u3061\u306e\u696d\u52d9\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u3067\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u5bfe\u5fdc\u3059\u3079\u304d\u30c1\u30b1\u30c3\u30c8\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u300d<\/strong><\/em><\/p><\/blockquote>\n<p><a href=\"https:\/\/www.ninjaone.com\/customer-stories\/\">NinjaOne\u306e\u5c0e\u5165\u4e8b\u4f8b<\/a>\u3084<a href=\"https:\/\/www.ninjaone.com\/reviews\/\">NinjaOne\u306e\u8a55\u4fa1<\/a>\u306b\u3066\u3001\u305c\u3072\u8a73\u7d30\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4 class=\"column-top-margin\">G2\u3067\u306eNinjaOne\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 63.3237%; height: 168px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 40.5563%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 19.4109%; text-align: center; height: 24px;\"><strong>NinjaOne\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 40.5563%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 19.4109%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.7\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/ninjaone-formerly-ninjarmm\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">3,700\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 40.5563%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 19.4109%; height: 48px;\">9.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 40.5563%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 19.4109%; height: 24px;\">9.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 40.5563%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 19.4109%; height: 24px;\">9.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 40.5563%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 19.4109%; height: 24px;\">9.1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eNinjaOne\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 60.9535%;\">\n<tbody>\n<tr>\n<td style=\"width: 50%; text-align: center;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 37.8731%; text-align: center;\"><strong>NinjaOne\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 37.8731%;\">5\u70b9\u6e80\u70b9\u4e2d4.7\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/184229\/NinjaOne\/\" rel=\"nofollow noopener\" target=\"_blank\">282\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 37.8731%;\">4.7<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 37.8731%;\">4.7<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 37.8731%;\">4.5<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 37.8731%;\">4.6<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"in-context-cta\"><p>\u4eca\u3059\u3050NinjaOne\u3092\u6d3b\u7528\u3057\u3066\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u52b9\u7387\u5316\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>14\u65e5\u9593\u306e<a href=\"https:\/\/www.ninjaone.com\/freetrialform\/\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/a>\u3092\u4e88\u7d04\u3059\u308b\u304b\u3001<a href=\"https:\/\/www.ninjaone.com\/free-demo\/\">\u30c7\u30e2\u52d5\u753b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-2\">2. SolarWinds Service Desk<\/h3>\n<p>SolarWinds Service Desk\uff08\u65e7\u79f0Samanage Service Platform\uff09\u306f\u3001\u3042\u3089\u3086\u308b\u898f\u6a21\u306eIT\u30c1\u30fc\u30e0\u304c\u751f\u7523\u6027\u3092\u6700\u5927\u5316\u3067\u304d\u3001\u8fc5\u901f\u306a\u5c0e\u5165\u52b9\u679c\u306b\u3088\u3063\u3066\u554f\u984c\u89e3\u6c7a\u3092\u52a0\u901f\u3067\u304d\u308b\u30af\u30e9\u30a6\u30c9\u578b\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002 2019\u5e74\u306bSolarWinds\u304cSamanage\u3092\u8cb7\u53ce\u3057\u305f\u5f8c\u3001\u6a5f\u80fd\u304c\u62e1\u5f35\u3055\u308c\u3001ITIL\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306b\u5f37\u529b\u306b\u6e96\u62e0\u3057\u305f\u5f62\u3067\u518d\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>\u3053\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001Slack\u3001Microsoft Teams\u3001Salesforce\u00a0\u306a\u3069\u3001\u591a\u6570\u306e\u30d3\u30b8\u30cd\u30b9\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u9023\u643a\u3067\u304d\u308b\u305f\u3081\u3001\u5c0e\u5165\u76f4\u5f8c\u304b\u3089\u696d\u52d9\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u81ea\u52d5\u5316\u3001\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u3001<a href=\"https:\/\/www.ninjaone.com\/it-hub\/remote-access\/what-is-machine-learning\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u6a5f\u68b0\u5b66\u7fd2\uff08ML\uff09<\/a>\u3092\u6d3b\u7528\u3057\u3066IT\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u3001\u5f93\u696d\u54e1\u306b\u3088\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u4fc3\u9032\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3084\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u901a\u3058\u3066\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u3064\u306a\u304c\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>SolarWinds Service Desk\u306f\u3001\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5fc5\u8981\u3068\u3059\u308b\u3001\u4e2d\u5c0f\u4f01\u696d\u304b\u3089\u5927\u4f01\u696d\u307e\u3067\u306e\u793e\u5185IT\u30c1\u30fc\u30e0\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>\u81ea\u52d5\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3068\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u6a5f\u80fd\u306b\u3088\u308a\u3001IT\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u52b9\u7387\u7684\u306b\u8ffd\u8de1\u3001\u7ba1\u7406\u3001\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u4e00\u5143\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>\u5358\u4e00\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u3059\u3079\u3066\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30b3\u30e1\u30f3\u30c8\u3084\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u66f4\u65b0<\/strong><strong>\uff1a<\/strong>\u30c1\u30fc\u30e0\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u6700\u65b0\u306e\u30c1\u30b1\u30c3\u30c8\u72b6\u6cc1\u306e\u78ba\u8a8d\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u5bfe\u5fdc\u6642\u9593\u306e\u77ed\u7e2e\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u67d4\u8edf\u6027\uff1a<\/strong>G2\u306e\u4e00\u90e8\u306e\u30ec\u30d3\u30e5\u30fc\u3067\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u9078\u629e\u80a2\u306b\u67d4\u8edf\u6027\u3092\u6c42\u3081\u308b\u58f0\u304c\u6319\u304c\u3063\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\/solarwinds-service-desk-review-11353925\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u64cd\u4f5c\u6027<\/strong><strong>\uff1a<\/strong>\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u306a\u3069\u3001\u9069\u5207\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u53d7\u3051\u3066\u3044\u306a\u3044\u3068\u3001\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\uff08\u64cd\u4f5c\uff09\u3084\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u8907\u96d1\u306b\u611f\u3058\u3089\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\/solarwinds-service-desk-review-863262\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u81ea\u52d5\u5316\uff1a<\/strong>\u3088\u308a\u5e83\u7bc4\u306a\u81ea\u52d5\u5316\u6a5f\u80fd\u3084\u9ad8\u5ea6\u306a\u30c8\u30ea\u30ac\u30fc\u6a5f\u80fd\u3078\u306e\u8981\u671b\u304c\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5bc4\u305b\u3089\u308c\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\/solarwinds-service-desk-review-11326862\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eSolarWinds Service Desk\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 56.8584%;\">\n<tbody>\n<tr>\n<td style=\"width: 52.5028%; text-align: center;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 43.5498%; text-align: center;\"><strong>SolarWinds Service Desk\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 52.5028%;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 43.5498%;\">5\u70b9\u6e80\u70b9\u4e2d4.3\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">765\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 52.5028%;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 43.5498%;\">9.0<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 52.5028%;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 43.5498%;\">8.9<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 52.5028%;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 43.5498%;\">8.9<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 52.5028%;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 43.5498%;\">9.0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eSolarWinds Service Desk\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 56.9211%; height: 168px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.6197%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 29.3014%; text-align: center; height: 24px;\"><strong>SolarWinds Service Desk\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.6197%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 29.3014%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/129478\/Solarwinds-Service-Desk\/\" rel=\"nofollow noopener\" target=\"_blank\">577\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.6197%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 29.3014%; height: 24px;\">4.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.6197%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 29.3014%; height: 24px;\">4.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.6197%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 29.3014%; height: 24px;\">4.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.6197%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 29.3014%; height: 24px;\">4.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-3\">3. EasyVista Service Manager<\/h3>\n<p>EasyVista\uff08EV\uff09Service Manager\u306f\u3001ITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3042\u308a\u3001\u6280\u8853\u8005\u304c\u3088\u308a\u8fc5\u901f\u304b\u3064\u5bb9\u6613\u306b\u30c1\u30b1\u30c3\u30c8\u3092\u89e3\u6c7a\u3067\u304d\u308b\u5305\u62ec\u7684\u306a\u30c4\u30fc\u30eb\u30b9\u30a4\u30fc\u30c8\u3092\u5099\u3048\u305fITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u3088\u308a\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304c\u8fc5\u901f\u5316\u3057\u3001IT\u62c5\u5f53\u8005\u306f\u3088\u308a\u6226\u7565\u7684\u306a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u6ce8\u529b\u3067\u304d\u307e\u3059\u3002\u5927\u304d\u306a\u7279\u5fb4\u306f\u3001\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u4e0d\u8981\uff08\u30ce\u30fc\u30b3\u30fc\u30c9\uff09\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u70b9\u306b\u3042\u308a\u3001\u9ad8\u5ea6\u306a\u30b9\u30af\u30ea\u30d7\u30c8\u4f5c\u6210\u306e\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u30d7\u30ed\u30bb\u30b9\u3092\u67d4\u8edf\u306b\u9069\u5fdc\u3055\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u306f\u81ea\u52d5\u5316\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3066\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u3084\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u81ea\u52d5\u7684\u306b\u691c\u51fa\u3084\u7ba1\u7406\u3057\u3001\u8cc7\u7523\u7ba1\u7406\u30c4\u30fc\u30eb\u3092EV Service Manager\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u9023\u643a\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u8907\u6570\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u3084T\u8cc7\u7523\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u96c6\u7d04\u3057\u3066\u304a\u308a\u3001IT\u30c1\u30fc\u30e0\u306b\u3088\u308b\u8fc5\u901f\u306a\u30ea\u30e2\u30fc\u30c8\u30b5\u30dd\u30fc\u30c8\u306e\u63d0\u4f9b\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>EasyVista\u00a0Service Manager\u306f\u3001\u8907\u6570\u306e\u90e8\u9580\u306b\u308f\u305f\u308aITIL\u306b\u6e96\u62e0\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u5fc5\u8981\u3068\u3059\u308b\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30ec\u30d9\u30eb\u306eIT\u30c1\u30fc\u30e0\u3084\u5927\u898f\u6a21\u306a\u7d44\u7e54\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u5358\u4e00\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong><strong>\uff1a<\/strong>\u3059\u3079\u3066\u306eIT\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4e00\u5143\u5316\u3055\u308c\u305f\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3067\u7ba1\u7406\u3057\u3001\u53ef\u8996\u6027\u3068\u52b9\u7387\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n<li><strong>\u81ea\u52d5\u5316\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\uff1a<\/strong>\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u306a\u3057\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3001IT\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u3068\u624b\u4f5c\u696d\u306e\u524a\u6e1b\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<li><strong>IT\u8cc7\u7523\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u30fc\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u304a\u3088\u3073\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u8cc7\u7523\u3092\u81ea\u52d5\u7684\u306b\u691c\u51fa\u3001\u8ffd\u8de1\u3001\u7ba1\u7406\u3057\u3001\u6b63\u78ba\u306b\u8a18\u9332\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\uff1a<\/strong>\u5fdc\u7b54\u6642\u9593\u3084\u30b5\u30dd\u30fc\u30c8\u306e\u8cea\u306b\u6539\u5584\u306e\u4f59\u5730\u304c\u3042\u308b\u3068\u306e\u58f0\u304c\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u6319\u304c\u3063\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/easyvista-service-manager\/reviews\/easyvista-service-manager-review-5426596\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/easyvista-service-manager\/reviews\/easyvista-service-manager-review-854113\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc<\/strong><strong>\uff1a<\/strong>\u7279\u306b\u7d4c\u9a13\u306e\u6d45\u3044IT\u7ba1\u7406\u8005\u306e\u305f\u3081\u306b\u3001\u3088\u308a\u76f4\u611f\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u306e\u64cd\u4f5c\u6027\u304c\u671b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/easyvista-service-manager\/reviews\/easyvista-service-manager-review-11733802\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\uff1a<\/strong>\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u30c4\u30fc\u30eb\u306b\u3001\u3088\u308a\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u6027\u00a0\u3084\u3001\u00a0\u3055\u3089\u306a\u308b\u6a5f\u80fd\u306e\u00a0\u5145\u5b9f\u00a0\u3092\u6c42\u3081\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u58f0\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/easyvista-service-manager\/reviews\/easyvista-service-manager-review-11741271\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eEV Service Manager\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 56.2732%;\">\n<tbody>\n<tr>\n<td style=\"width: 32.859%; text-align: center;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 21.7291%; text-align: center;\"><strong>EV Service Manager\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 32.859%;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 21.7291%;\">5\u70b9\u6e80\u70b9\u4e2d3.9\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/easyvista-service-manager\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">98\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 32.859%;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 21.7291%;\">8.1<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 32.859%;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 21.7291%;\">7.7<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 32.859%;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 21.7291%;\">7.6<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 32.859%;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 21.7291%;\">7.0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eEV Service Manager\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 30.9185%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 62.7098%; text-align: center; height: 24px;\">\n<p class=\"column-top-margin\"><strong>EV Service Manager\u306e\u8a55\u4fa1<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 62.7098%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d3.4\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/124331\/EasyVista\/\" rel=\"nofollow noopener\" target=\"_blank\">14\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 62.7098%; height: 24px;\">3.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 62.7098%; height: 24px;\">3.8<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 62.7098%; height: 24px;\">3.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 62.7098%; height: 24px;\">3.8<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-4\">4. ServiceNow IT Service Management<\/h3>\n<p>ServiceNow IT Service Management\u306f\u3001IT\u30c1\u30fc\u30e0\u304c\u5f37\u976d\u306aIT\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u00a0<a href=\"https:\/\/www.ninjaone.com\/it-hub\/endpoint-security\/what-is-operational-efficiency\/\">\u904b\u7528\u306e\u52b9\u7387\u6027<\/a>\u3092\u5411\u4e0a\u3055\u305b\u3089\u308c\u308b\u3001\u5b9a\u8a55\u3042\u308bITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u81ea\u52d5\u5316\u3001AI\u3001\u6a5f\u68b0\u5b66\u7fd2\u3092\u6d3b\u7528\u3057\u3066IT\u74b0\u5883\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3088\u308a\u76f4\u611f\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u6700\u65b0\u306e\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u306b\u3088\u308a\u3001\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u30c4\u30fc\u30eb\u3092\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3057\u3001IT\u62c5\u5f53\u8005\u9593\u3067\u306e\u30c7\u30fc\u30bf\u5171\u6709\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/p>\n<p>\ud83d\udca1ServiceNow\u306f\u3001NinjaOne\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u6570\u591a\u304f\u306e\u9023\u643a\u30c4\u30fc\u30eb\u306e\u3072\u3068\u3064\u3067\u3059\u3002<a href=\"https:\/\/www.ninjaone.com\/demo\/servicenow-integration\/\" target=\"_blank\" rel=\"noreferrer noopener\">ServiceNow\u3068\u306e\u9023\u643a\u30c7\u30e2<\/a>\u3082\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>ServiceNow IT Service Management\u306f\u3001\u5305\u62ec\u7684\u306aITSM\u6a5f\u80fd\u3068\u8907\u96d1\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3078\u306e\u5bfe\u5fdc\u3092\u00a0\u5fc5\u8981\u3068\u3059\u308b\u00a0\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30ec\u30d9\u30eb\u306eIT\u30c1\u30fc\u30e0\u3084\u5927\u4f01\u696d\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>IT\u30b5\u30fc\u30d3\u30b9\u3068\u30c4\u30fc\u30eb\u3068\u306e\u7d71\u5408<\/strong><strong>\uff1a<\/strong>\u500b\u5225\u306b\u904b\u7528\u3055\u308c\u3066\u3044\u305f\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u30b7\u30b9\u30c6\u30e0\u3092\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u96c6\u7d04\u3057\u3001\u53ef\u8996\u6027\u3068\u9023\u643a\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/li>\n<li><strong>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5206\u6790<\/strong><strong>\uff1a<\/strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6e2c\u5b9a\u3084\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc<\/strong><strong>\uff1a<\/strong>IT\u7ba1\u7406\u8005\u304c\u884c\u3046\u8a2d\u5b9a\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u30b7\u30b9\u30c6\u30e0\u7ba1\u7406\u696d\u52d9\u3092\u4e00\u5143\u5316\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u5b66\u7fd2\u66f2\u7dda\uff1a<\/strong>\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u00a0\u306f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u8907\u96d1\u3060\u3068\u611f\u3058\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u00a0\u7fd2\u719f\u00a0\u3059\u308b\u306b\u306f\u5341\u5206\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/servicenow-it-service-management\/reviews\/servicenow-it-service-management-review-12272441\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u521d\u671f\u8a2d\u5b9a\uff1a<\/strong>\u521d\u671f \u306e\u69cb\u6210\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u306f\u3001\u7279\u5316\u3057\u305f\u30ea\u30bd\u30fc\u30b9\u304c\u5fc5\u8981\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/servicenow-it-service-management\/reviews\/servicenow-it-service-management-review-11793932\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\uff1a<\/strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u9078\u629e\u80a2\u304c\u975e\u5e38\u306b\u591a\u3044\u305f\u3081\u3001\u5c0e\u5165\u6642\u306b\u8907\u96d1\u3055\u304c\u5897\u3059\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u4e00\u5ea6\u8a2d\u5b9a\u3059\u308b\u3068\u9577\u671f\u7684\u306a\u67d4\u8edf\u6027\u304c\u5f97\u3089\u308c\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/servicenow-it-service-management\/reviews\/servicenow-it-service-management-review-12474697\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eServiceNow IT Service Management\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 59.1947%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 56.3596%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 43.6404%; text-align: center; height: 24px;\"><strong>ServiceNow IT Service Management\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 56.3596%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 43.6404%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.4\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/servicenow-it-service-management\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">1,227\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 56.3596%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 43.6404%; height: 48px;\">8.8<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 56.3596%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 43.6404%; height: 24px;\">8.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 56.3596%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 43.6404%; height: 24px;\">8.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 56.3596%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 43.6404%; height: 24px;\">8.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eServiceNow IT Service Management\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 53.1695%; height: 144px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.8784%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 25.2911%; text-align: center; height: 24px;\"><strong>ServiceNow IT Service Management\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.8784%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 25.2911%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/152874\/ServiceNow-Knowledge-Management\/\" rel=\"nofollow noopener\" target=\"_blank\">41\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.8784%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 25.2911%; height: 24px;\">4.3<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.8784%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 25.2911%; height: 24px;\">4.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.8784%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 25.2911%; height: 24px;\">4.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 27.8784%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 25.2911%; height: 24px;\">4.1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-5\">5. SysAid<\/h3>\n<p>SysAid\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u305fITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001IT\u30c1\u30fc\u30e0\u304c\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u3001\u3088\u308a\u4fa1\u5024\u306e\u9ad8\u3044\u30bf\u30b9\u30af\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u8907\u96d1\u306a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7ba1\u7406\u306b\u304a\u3044\u3066\u30b5\u30dd\u30fc\u30c8\u3092\u5fc5\u8981\u3068\u3059\u308b\u4e2d\u5805\u4f01\u696d\u304b\u3089\u6210\u719f\u5ea6\u306e\u9ad8\u3044\u7d44\u7e54\u307e\u3067\u3001\u5e45\u5e83\u3044\u4f01\u696d\u3067\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u305f\u3081\u3001IT\u7ba1\u7406\u8005\u306f\u672c\u6765\u306e\u696d\u52d9\u306b\u5c02\u5ff5\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3088\u308a\u8cea\u306e\u9ad8\u3044IT\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5f37\u56fa\u306aAI\u6a5f\u80fd\u3092\u5099\u3048\u3066\u304a\u308a\u3001IT\u4e88\u7b97\u304c\u9650\u3089\u308c\u305f\u5c11\u4eba\u6570\u306e\u30c1\u30fc\u30e0\u306b\u7279\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u5c11\u4eba\u6570\u3067\u591a\u6570\u306e <a href=\"https:\/\/www.ninjaone.com\/blog\/what-is-endpoint-device-overview-for-it-pros\/\">\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8<\/a>\u3092\u7ba1\u7406\u3059\u308b\u74b0\u5883\u306b\u304a\u3044\u3066\u3001\u3053\u306e\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u306e\u30c4\u30fc\u30eb\u3067\u3042\u308bSysAid\u306f\u3001\u305d\u306e\u4fa1\u5024\u3092\u6700\u5927\u9650\u306b\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/www.ninjaone.com\/compare\/sysaid-alternative\/\">SysAid\u3068NinjaOne\u306e\u6bd4\u8f03<\/a>\u3084<a href=\"https:\/\/www.ninjaone.com\/blog\/alternatives-to-sysaid\/\">SysAid\u306e\u4ee3\u66ff\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u8a73\u7d30\u306a\u5206\u6790<\/a>\u3082\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>SysAid\u306f\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u6a5f\u80fd\u3068ITSM\u3092\u7d71\u5408\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5fc5\u8981\u3068\u3059\u308b\u3001\u4e2d\u5c0f\u898f\u6a21\u306e\u7d44\u7e54\u306e\u793e\u5185IT\u30c1\u30fc\u30e0\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u4e00\u5143\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>AI\u306b\u3088\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u57fa\u3065\u304f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u76e3\u8996\u3001\u30a2\u30e9\u30fc\u30c8\u901a\u77e5\u3001\u4e00\u5143\u5316\u3055\u308c\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>AI\u306b\u3088\u308b\u81ea\u52d5\u5316<\/strong><strong>\uff1a<\/strong>\u3059\u3050\u306b\u5229\u7528\u53ef\u80fd\u306aAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u30c8\u30ea\u30a2\u30fc\u30b8\uff08\u512a\u5148\u9806\u4f4d\u4ed8\u3051\uff09\u3001\u554f\u984c\u89e3\u6c7a\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3001\u8cc7\u7523\u76e3\u8996\u306a\u3069\u306e\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3057\u3001\u624b\u4f5c\u696d\u306b\u3088\u308b\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u306eAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\uff1a<\/strong>AI\u642d\u8f09\u306e\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u306b\u3088\u308a\u3001\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u76f4\u611f\u7684\u304b\u3064\u591a\u8a00\u8a9e\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u53ef\u80fd\u3068\u306a\u308b\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u3088\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u304c\u4fc3\u9032\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff1a<\/strong>\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306e\u4f7f\u3044\u52dd\u624b\u3084\u6a5f\u80fd\u306e\u5145\u5b9f\u5ea6\u306b\u6539\u5584\u306e\u4f59\u5730\u304c\u3042\u308b\u3068\u3001\u4e00\u90e8\u306e\u6307\u6458\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\/sysaid-review-4927830\" target=\"_blank\" rel=\"noopener\">G2\u306e\u8a8d\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\uff1a<\/strong>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u4e2d\u306b\u3001 504\u30a8\u30e9\u30fc\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u6d88\u5931\u3084\u30d5\u30ea\u30fc\u30ba\u3001UI\u306e\u4e0d\u5177\u5408\u306a\u3069\u306e\u554f\u984c\u306b \u906d\u9047\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\/sysaid-review-7472291\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\uff1a<\/strong>\u8907\u6570\u306e\u64cd\u4f5c\u3092\u540c\u6642\u306b\u5b9f\u884c\u3059\u308b\u3068\u52d5\u4f5c\u304c\u9045\u304f\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\/sysaid-review-11451560\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\/sysaid-review-10602741\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eSysAid\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 50.6468%; height: 168px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.2419%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 19.4049%; text-align: center; height: 24px;\"><strong>SysAid\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.2419%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 19.4049%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">733\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 31.2419%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 19.4049%; height: 48px;\">9.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.2419%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 19.4049%; height: 24px;\">9.0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.2419%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 19.4049%; height: 24px;\">8.8<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 31.2419%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 19.4049%; height: 24px;\">9.9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eSysAid\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 44.8376%; height: 168px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.7368%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 20.8553%; text-align: center; height: 24px;\"><strong>SysAid\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.7368%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 20.8553%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/107225\/SysAid\/\" rel=\"nofollow noopener\" target=\"_blank\">503\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.7368%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 20.8553%; height: 24px;\">4.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.7368%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 20.8553%; height: 24px;\">4.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.7368%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 20.8553%; height: 24px;\">4.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 24.7368%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 20.8553%; height: 24px;\">4.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-6\">6. Vivantio<\/h3>\n<p><span class=\"NormalTextRun SpellingErrorV2Themed SCXW72148770 BCX0\">Vivantio<\/span><span class=\"NormalTextRun SCXW72148770 BCX0\">\u306f\u3001IT\u30c1\u30fc\u30e0\u306e\u696d\u52d9\u8ca0\u8377\u7ba1\u7406\u3068\u52b9\u7387\u5316\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306aITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span>\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u52a0\u3048\u3001\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u30ea\u30b9\u30af\u306e\u8efd\u6e1b\u3084\u554f\u984c\u306e\u8fc5\u901f\u306a\u89e3\u6c7a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u5305\u62ec\u7684\u306aITSM\u30c4\u30fc\u30eb\u3067\u3001\u5358\u306a\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u67a0\u3092\u8d85\u3048\u3066\u696d\u52d9\u3092\u62e1\u5927\u3057\u305f\u3044\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u3092\u5bfe\u8c61\u3068\u3057\u3066\u304a\u308a\u3001\u8cc7\u7523\u306e\u81ea\u52d5\u691c\u51fa\u3001\u30bf\u30b9\u30af\u7ba1\u7406\u3001\u5909\u66f4\u7ba1\u7406\u3001\u30ca\u30ec\u30c3\u30b8\u7ba1\u7406\u306a\u3069\u3001\u5e45\u5e83\u3044\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>Vivantio\u00a0\u306f\u3001\u8907\u6570\u306e\u9867\u5ba2\u3084\u4e8b\u696d\u90e8\u9580\u3092\u62b1\u3048\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3092\u5fc5\u8981\u3068\u3059\u308bMSP\u3084\u4f01\u696d\u306e\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u8cc7\u7523\u306e\u81ea\u52d5\u691c\u51fa\u3068ITAM<\/strong><strong>\uff1a<\/strong>\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u304a\u3088\u3073\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u8cc7\u7523\u3092\u81ea\u52d5\u7684\u306b\u691c\u51fa\u3084\u7ba1\u7406\u3057\u3001\u5305\u62ec\u7684\u306aIT\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u30fc\u3092\u7dad\u6301\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u81ea\u52d5\u5316\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong><strong>\uff1a<\/strong>\u30ce\u30fc\u30b3\u30fc\u30c9\u304b\u3064ITIL\u306b\u6e96\u62e0\u3057\u305f\u81ea\u52d5\u5316\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u632f\u308a\u5206\u3051\u3001\u5909\u66f4\u627f\u8a8d\u3001SLA\uff08\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u5408\u610f\uff09\u306e\u9075\u5b88\u30d7\u30ed\u30bb\u30b9\u3092\u6a19\u6e96\u5316\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30bf\u30b9\u30af\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>\u69cb\u6210\u53ef\u80fd\u306a\u30bf\u30b9\u30af\u8ffd\u8de1\u6a5f\u80fd\u3068\u3001\u30ed\u30fc\u30eb\uff08\u5f79\u5272\uff09\u306b\u57fa\u3065\u3044\u305f\u30bf\u30b9\u30af\u5272\u308a\u5f53\u3066\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u5272\u308a\u5f53\u3066\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u8907\u96d1\u3055<\/strong><strong>\uff1a<\/strong>IT\u696d\u52d9\u306e\u521d\u5fc3\u8005\u306b\u3068\u3063\u3066\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u64cd\u4f5c\u3084\u4ed5\u7d44\u307f\u306e\u7406\u89e3\u304c\u56f0\u96e3\u306a\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/vivantio\/reviews\/vivantio-review-6527644\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u691c\u7d22\u6a5f\u80fd\u306e\u4f7f\u3044\u52dd\u624b\uff1a<\/strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af \u306b\u3088\u308b\u3068\u3001\u00a0\u00a0\u7279\u306b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u69cb\u9020\u306b\u6163\u308c\u3066\u3044\u306a\u3044\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u3001\u691c\u7d22\u6a5f\u80fd\u304c\u76f4\u611f\u7684\u3067\u306f\u306a\u3044 \u3068\u306e\u58f0\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/vivantio\/reviews\/vivantio-review-7797197\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u4e88\u671f\u305b\u306c\u30ed\u30b0\u30a2\u30a6\u30c8<\/strong><strong>\uff1a<\/strong>\u4e88\u671f\u3057\u306a\u3044\u30ed\u30b0\u30a2\u30a6\u30c8\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u3042\u308b\u3068\u3044\u3046\u5831\u544a\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u901a\u5e38\u306f\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u4fee\u6b63\u3055\u308c\u307e\u3059\u3002\uff08G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eVivantio\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 53.8249%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 55.7018%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 35.2272%; text-align: center; height: 24px;\"><strong>Vivantio\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 55.7018%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 35.2272%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.3\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/vivantio\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">298\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 55.7018%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 35.2272%; height: 48px;\">8.9<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 55.7018%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 35.2272%; height: 24px;\">9.0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 55.7018%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 35.2272%; height: 24px;\">8.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 55.7018%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 35.2272%; height: 24px;\">8.6<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eVivantio\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 45.7477%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 33.9552%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 31.9963%; text-align: center; height: 24px;\"><strong>Vivantio\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 33.9552%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 31.9963%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.3\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/216733\/Vivantio\/\" rel=\"nofollow noopener\" target=\"_blank\">178\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 33.9552%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 31.9963%; height: 24px;\">4.2<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 33.9552%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 31.9963%; height: 24px;\">4.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 33.9552%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 31.9963%; height: 24px;\">4.2<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 33.9552%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 31.9963%; height: 24px;\">4.3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-7\">7. HaloITSM<\/h3>\n<p>HaloITSM\u306f\u3001\u5358\u4e00\u306e\u30b3\u30f3\u30bd\u30fc\u30eb\u304b\u3089\u3059\u3079\u3066\u306eIT\u30b5\u30fc\u30d3\u30b9\u3092\u7ba1\u7406\u3057\u305f\u3044\u4e2d\u5805\u5e02\u5834\u5411\u3051MSP\u3092\u5bfe\u8c61\u3068\u3057\u305f\u3001\u76f4\u611f\u7684\u304b\u3064ITIL\u306b\u6e96\u62e0\u3057\u305fITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3001\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u3001\u5909\u66f4\u7ba1\u7406\u3001\u8cc7\u7523\u7ba1\u7406\u3001\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306a\u3069\u3001\u591a\u5c90\u306b\u308f\u305f\u308b\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u9ad8\u901f\u304b\u3064\u67d4\u8edf\u306b\u69cb\u6210\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u901a\u3058\u3066\u3001\u52b9\u7387\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u5b9f\u73fe\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001IT\u30c1\u30fc\u30e0\u306f\u56fa\u6709\u306e\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066ITSM\u30c4\u30fc\u30eb\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5fdc\u7b54\u6642\u9593\u3084\u89e3\u6c7a\u6642\u9593\u306b\u5bfe\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u8907\u6570\u306eSLA\u30b0\u30eb\u30fc\u30d7\u3001\u30bf\u30a4\u30df\u30f3\u30b0\u3001\u512a\u5148\u9806\u4f4d\u3001\u8aac\u660e\u306a\u3069\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>HaloITSM\u00a0\u306f\u3001\u00a0\u30b5\u30fc\u30d3\u30b9\u00a0\u6a5f\u80fd\u3084\u95a2\u9023\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u6a5f\u80fd\u3092\u5099\u3048\u305fITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5fc5\u8981\u3068\u3059\u308bMSP\u3084\u4e2d\u5805\u898f\u6a21\u306e\u7d44\u7e54\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb<\/strong><strong>\uff1a<\/strong>\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u304c\u81ea\u5f8b\u7684\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u767b\u9332\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5909\u66f4\u306e\u53ef\u8996\u5316\uff1a<\/strong>\u4e00\u5143\u7684\u306a\u8ffd\u8de1\u6a5f\u80fd\u3068\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u3088\u308a\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u5909\u66f4\u306b\u304a\u3051\u308b\u3059\u3079\u3066\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30fc\u3092\u660e\u78ba\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u67d4\u8edf\u306a\u9023\u643a\u6a5f\u80fd \uff1a<\/strong>\u591a\u69d8\u306a\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u6a5f\u80fd\u3092\u62e1\u5f35\u3057\u305f\u308a\u3001\u65e2\u5b58\u306e\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u69cb\u6210<\/strong><strong>\uff1a<\/strong>\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308b\u3053\u3068\u304b\u3089\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u69cb\u6210\u304c\u7e70\u308a\u8fd4\u3057\u4f5c\u696d\u306b\u306a\u308a\u3001\u7169\u96d1\u306b\u306a\u308b\u3068\u306e\u58f0\u304c\u3042\u308a\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.capterra.com\/p\/200140\/HaloITSM\/#Capterra___1793280\" rel=\"nofollow noopener\" target=\"_blank\">Capterra\u306e\u691c\u8a3c\u6e08\u307f\u00a0\u00a0\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u64cd\u4f5c\u6027<\/strong><strong>\uff1a<\/strong>\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u63a2\u3059\u306e\u304c\u96e3\u3057\u304f\u3001\u751f\u7523\u6027\u306b\u5f71\u97ff\u3059\u308b\u3068\u3044\u3046\u58f0\u304cG2\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u6319\u304c\u3063\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/haloitsm\/reviews\/haloitsm-review-4431297\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/haloitsm\/reviews\/haloitsm-review-7501754\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u5f8c\u306e\u4e0d\u5177\u5408<\/strong><strong>\uff1a<\/strong>\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u5f8c\u306b\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u306a\u3069\u3067\u4e0d\u5177\u5408\u304c\u767a\u751f\u3059\u308b\u3068\u3044\u3046\u5831\u544a\u304c\u4e00\u90e8\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u6319\u3052\u3089\u308c\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.capterra.com\/p\/200140\/HaloITSM\/#Capterra___3473950\" rel=\"nofollow noopener\" target=\"_blank\">Capterra\u306e\u00a0\u691c\u8a3c\u6e08\u307f\u00a0\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eHaloITSM\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 53.6956%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.6995%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 36.0109%; text-align: center; height: 24px;\"><strong>HaloITSM\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.6995%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 36.0109%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.8\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/haloitsm\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">19\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 54.6995%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 36.0109%; height: 48px;\">9.9<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.6995%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 36.0109%; height: 24px;\">9.7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.6995%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 36.0109%; height: 24px;\">9.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.6995%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 36.0109%; height: 24px;\">9.9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eHaloITSM\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 53.1247%; height: 144px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 38.0597%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 38.5261%; text-align: center; height: 24px;\"><strong>HaloITSM\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 38.0597%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 38.5261%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.7\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/200140\/HaloITSM\/\" rel=\"nofollow noopener\" target=\"_blank\">43\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 38.0597%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 38.5261%; height: 24px;\">4.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 38.0597%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 38.5261%; height: 24px;\">4.7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 38.0597%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 38.5261%; height: 24px;\">4.7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 38.0597%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 38.5261%; height: 24px;\">4.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-8\">8. Atera Helpdesk Software<\/h3>\n<p>Atera\u306f\u3001IT\u4f01\u696d\u304cIT\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u6539\u5584\u3067\u304d\u308b\u3088\u3046ITSM\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3001\u5305\u62ec\u7684\u306aRMM\uff08\u30ea\u30e2\u30fc\u30c8\u76e3\u8996\u30fb\u7ba1\u7406\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\uff08\u4e8b\u524d\u5bfe\u5fdc\u578b\uff09\u306a\u7ba1\u7406\u3092\u57fa\u306b\u3001\u554f\u984c\u304c\u6df1\u523b\u5316\u3059\u308b\u524d\u306b\u5148\u624b\u3092\u6253\u3063\u3066\u5bfe\u51e6\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>IT\u90e8\u9580\u5411\u3051\u306b\u8a2d\u8a08\u3055\u308c\u3001IT\u62c5\u5f53\u8005\u304c\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306b\u65e5\u3005\u306e\u696d\u52d9\u3092\u9032\u3081\u3089\u308c\u308b\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3084\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u306e\u6a5f\u80fd\u3082\u5099\u3048\u3001\u76f4\u611f\u7684\u3067\u4f7f\u3044\u3084\u3059\u3044\u64cd\u4f5c\u6027\u3092\u8ffd\u6c42\u3057\u3066\u304a\u308a\u3001\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3092\u901a\u3058\u3066\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u3068\u5bb9\u6613\u306b\u3084\u308a\u53d6\u308a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/www.ninjaone.com\/compare\/atera-alternative\/\">Atera\u3068NinjaOne\u306e\u6bd4\u8f03<\/a>\u3084<a href=\"https:\/\/www.ninjaone.com\/blog\/alternatives-to-atera\/\">Atera\u306e\u7af6\u5408\u88fd\u54c1\u306b\u95a2\u3059\u308b\u3088\u308a\u8a73\u7d30\u306a\u5206\u6790<\/a>\u3082\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u6a5f\u80fd\u3068\u30ea\u30e2\u30fc\u30c8\u7ba1\u7406\u6a5f\u80fd\u3092\u7d71\u5408\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u00a0\u5fc5\u8981\u3068\u3059\u308b\u00a0MSP\u3084\u5c0f\u898f\u6a21\u306aIT\u30c1\u30fc\u30e0\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/strong><strong>\uff1a<\/strong>RMM\u6a5f\u80fd\u3068\u76f4\u63a5\u9023\u643a\u3059\u308b\u3001\u7d71\u5408\u3055\u308c\u305f\u4f7f\u3044\u3084\u3059\u3044\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3088\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u52b9\u7387\u7684\u306a\u554f\u984c\u89e3\u6c7a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<li><strong>AI\u306b\u3088\u308b\u30c1\u30b1\u30c3\u30c8\u306e\u30bf\u30b0\u4ed8\u3051<\/strong><strong>\uff1a<\/strong>AI\u3092\u6d3b\u7528\u3057\u3066\u30c1\u30b1\u30c3\u30c8\u306e\u5206\u985e\u3001\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3001\u62c5\u5f53\u8005\u3078\u306e\u5272\u308a\u5f53\u3066\u3092\u81ea\u52d5\u5316\u3057\u3001\u5fdc\u7b54\u696d\u52d9\u3084\u6280\u8853\u8005\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u81ea\u52d5\u30ec\u30dd\u30fc\u30c8\u751f\u6210<\/strong><strong>\uff1a<\/strong>\u30b7\u30b9\u30c6\u30e0\u306e\u5065\u5168\u6027\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30fc\uff08\u51e6\u7406\u306e\u72b6\u6cc1\uff09\u3001\u30b5\u30dd\u30fc\u30c8\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u95a2\u3059\u308b\u3001\u6709\u76ca\u3067\u5148\u3092\u898b\u636e\u3048\u305f\u30ec\u30dd\u30fc\u30c8\u3092\u751f\u6210\u3057\u3001\u60c5\u5831\u306b\u57fa\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd\uff1a<\/strong>\u3088\u308a\u4f7f\u3044\u3084\u3059\u3044\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u30aa\u30d7\u30b7\u30e7\u30f3\u3084\u30c1\u30b1\u30c3\u30c8\u8868\u793a\u753b\u9762\u5185\u3067\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u64cd\u4f5c\u6027\u3092\u6c42\u3081\u308b\u58f0\u304c\u3001\u8907\u6570\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u6319\u304c\u3063\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-9891803\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-9962304\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-9085121\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\uff1a<\/strong> \u591a\u6570\u306e\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u3092\u7ba1\u7406\u3059\u308b\u5834\u5408\u3084\u8907\u96d1\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u4f7f\u7528\u3059\u308b\u5834\u5408\u306b\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u52d5\u4f5c\u304c\u9045\u304f\u306a\u308b\u3053\u3068\u304c\u3042\u308b\u3068\u3044\u3046\u58f0\u304c\u5bc4\u305b\u3089\u308c\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-12427350\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\u00a0\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-12378414\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\uff1a<\/strong> \u7de8\u96c6\u30aa\u30d7\u30b7\u30e7\u30f3\u3001\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3001\u4e00\u8cab\u6027\u306a\u3069\u306e\u9762\u3067\u6539\u5584\u306e\u4f59\u5730\u304c\u3042\u308b\u3068\u3044\u3046\u58f0\u304c\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u6319\u304c\u3063\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-12462346\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-12271133\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\/atera-review-12295910\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eAtera\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 50.7848%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.1667%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 31.6256%; text-align: center; height: 24px;\"><strong>Atera\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.1667%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 31.6256%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">1,063\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 54.1667%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 31.6256%; height: 48px;\">9.2<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.1667%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 31.6256%; height: 24px;\">9.0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.1667%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 31.6256%; height: 24px;\">9.0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 54.1667%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 31.6256%; height: 24px;\">9.2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eAtera\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 50.601%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 44.7761%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 26.695%; text-align: center; height: 24px;\"><strong>Atera\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 44.7761%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 26.695%; height: 24px;\">4. 5\u70b9\u6e80\u70b9\u4e2d5\u70b9 \uff08<a href=\"https:\/\/www.capterra.com\/p\/144309\/Atera\/\" rel=\"nofollow noopener\" target=\"_blank\">446\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 44.7761%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 26.695%; height: 24px;\">4.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 44.7761%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 26.695%; height: 24px;\">4.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 44.7761%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 26.695%; height: 24px;\">4.3<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 44.7761%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 26.695%; height: 24px;\">4.6<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-9\">9. ManageEngine ServiceDesk Plus<\/h3>\n<p>ManageEngine ServiceDesk Plus\u306f\u3001\u91cd\u8981\u306aIT\u30b5\u30fc\u30d3\u30b9\u3084\u30d3\u30b8\u30cd\u30b9\u30b5\u30fc\u30d3\u30b9\u3092\u8a2d\u8a08\u3001\u81ea\u52d5\u5316\u3001\u63d0\u4f9b\u3001\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u958b\u767a\u3055\u308c\u305f\u3001\u5305\u62ec\u7684\u306aITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002 IT\u8cc7\u7523\u7ba1\u7406\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3001CMDB\u3092\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306e\u6a5f\u80fd\u3092\u7d71\u5408\u3057\u3001\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>ServiceDesk Plus\u306f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3068\u30af\u30e9\u30a6\u30c9\u306e\u4e21\u65b9\u3067\u5229\u7528\u3067\u304d\u3001\u62e1\u5f35\u6027\u3001\u5b89\u5168\u6027\u3001\u67d4\u8edf\u6027\u306b\u512a\u308c\u305fIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6c42\u3081\u308b\u7d44\u7e54\u306b\u3068\u3063\u3066\u7406\u60f3\u7684\u306a\u9078\u629e\u80a2\u3067\u3059\u3002\u3055\u3089\u306b\u3001\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3092\u6700\u512a\u5148\u3057\u305f\u8a2d\u8a08\u3082\u7279\u5fb4\u3067\u3001\u4e16\u754c\u4e2d\u306b\u3042\u308bManageEngine\u5373\u6642\u306e\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u30c8\u30e9\u30c3\u30ab\u30fc\u3084\u30b5\u30d6\u30d7\u30ed\u30bb\u30c3\u30b5\u30fc\uff08\u30c7\u30fc\u30bf\u51e6\u7406\u306e\u4e0b\u8acb\u696d\u8005\uff09\u3092\u5fc5\u8981\u3068\u3057\u307e\u305b\u3093\u3002<\/p>\n<p><a href=\"https:\/\/www.ninjaone.com\/compare\/manageengine-alternatives\/\">\u306eManageEngine\u3068NinjaOne\u306e\u6bd4\u8f03<\/a>\u3084<a href=\"https:\/\/www.ninjaone.com\/blog\/alternatives-to-manageengine\/\">ManageEngine\u306e\u4ee3\u66ff\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u8a73\u7d30\u306a\u5206\u6790<\/a>\u3082\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>ManageEngine ServiceDesk Plus\u306f\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3084\u554f\u984c\u3001\u8cc7\u7523\u306e\u7ba1\u7406\u3068\u3044\u3063\u305fITSM\u6a5f\u80fd\u3092\u5fc5\u8981\u3068\u3059\u308b\u4e2d\u5c0f\u898f\u6a21\u304b\u3089\u5927\u898f\u6a21\u307e\u3067\u306e\u7d44\u7e54\u306e\u793e\u5185IT\u30c1\u30fc\u30e0\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u7d71\u5408\u578b\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>ITSM\u3001ITAM\u3001CMDB\u3001ESM\u3092\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3057\u3066\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u3001\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002<\/li>\n<li><strong>IT\u904b\u7528\u3068\u696d\u52d9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u7d71\u5408<\/strong><strong>\uff1a<\/strong>IT\u904b\u7528\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u4eba\u4e8b\u3084\u65bd\u8a2d\u7ba1\u7406\u306a\u3069\u306e\u90e8\u9580\u6a2a\u65ad\u7684\u306a\u30c1\u30fc\u30e0\u304c\u3001\u7d71\u4e00\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>\u30af\u30e9\u30a6\u30c9\u3084\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3092\u9078\u629e\u3067\u304d\u308b\u5c0e\u5165\u5f62\u614b\u3001\u67d4\u8edf\u306a\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3001\u5805\u7262\u306a\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u7ba1\u7406\u6a5f\u80fd\u306a\u3069\u200b\u200b\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30ec\u30d9\u30eb\u306e\u62e1\u5f35\u6027\u3092\u63d0\u4f9b\u3057\u307e\u3059<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff1a<\/strong>\u591a\u304f\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30b5\u30dd\u30fc\u30c8\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u3044\u308b\u4e00\u65b9\u3067\u3001\u30d9\u30f3\u30c0\u30fc\u306b\u3088\u308b\u76f4\u63a5\u306e\u30b5\u30dd\u30fc\u30c8\u00a0\u00a0\u5bfe\u5fdc\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308a\u3001\u6539\u5584\u306e\u4f59\u5730\u304c\u3042\u308b\u3068\u306e\u58f0\u3082\u898b\u3089\u308c\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews\/manageengine-servicedesk-plus-review-11131456\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\uff1a<\/strong>\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3092\u884c\u3046\u306b\u306f\u3001\u7fd2\u5f97\u306b\u6642\u9593\u3092\u8981\u3059\u308b\u5834\u5408\u304c\u3042\u308b\u3068\u306e\u58f0\u304cG2\u30e6\u30fc\u30b6\u30fc\u304b\u3089 \u6319\u304c\u3063\u3066 \u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews\/manageengine-servicedesk-plus-review-310938\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236 \uff1a<\/strong>\u7279\u306b\u8fc5\u901f\u306a\u5bfe\u5fdc\u3068\u3044\u3046\u70b9 \u306b\u304a\u3044\u3066\u3001 \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8 \u306e\u6539\u5584\u3092\u5f37\u304f\u6c42\u3081\u308b \u58f0\u304c\u5bc4\u305b\u3089\u308c\u3066\u3044\u307e\u3059\u3002\uff08<a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews\/manageengine-servicedesk-plus-review-9462133\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eManageEngine ServiceDesk Plus\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 59.1947%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.5088%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 46.4912%; text-align: center; height: 24px;\"><strong>ManageEngine ServiceDesk Plus\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.5088%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 46.4912%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.2\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">244\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 53.5088%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 46.4912%; height: 48px;\">8.3<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.5088%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 46.4912%; height: 24px;\">8.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.5088%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 46.4912%; height: 24px;\">8.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.5088%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 46.4912%; height: 24px;\">8.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eManageEngine ServiceDesk Plus\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 50%; text-align: center; height: 24px;\"><strong>ManageEngine ServiceDesk Plus\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 50%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.4\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/179501\/ManageEngine-Service-Desk-Plus\/\" rel=\"nofollow noopener\" target=\"_blank\">225\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 50%; height: 24px;\">4.3<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 50%; height: 24px;\">4.2<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 50%; height: 24px;\">4.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 50%; height: 24px;\">4.3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"best-itsm-tools-10\">10. InvGate<\/h3>\n<p><a href=\"https:\/\/invgate.com\/service-management\" target=\"_blank\" rel=\"noopener\">InvGate Service Management<\/a>\u306f\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3001IT\u8cc7\u7523\u7ba1\u7406\u3092\u5358\u4e00\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u63d0\u4f9b\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002 \u540c\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306f\u3001\u7279\u306b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u5206\u6790\u6a5f\u80fd\u3092\u901a\u3058\u3066IT\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3092\u52b9\u7387\u5316\u3057\u305f\u3044\u4e2d\u5805\u30fb\u5927\u4f01\u696d\u5411\u3051\u306b\u5c55\u958b\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u9ad8\u3044\u751f\u7523\u6027\u3092\u8ffd\u6c42\u3059\u308b\u30c1\u30fc\u30e0\u5411\u3051\u306b\u8a2d\u8a08\u3055\u308c\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u304b\u3089IT\u8cc7\u7523\u7ba1\u7406\u306b\u81f3\u308b\u307e\u3067\u3001\u5e45\u5e83\u3044\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u300c\u30ce\u30fc\u30b3\u30fc\u30c9\u300d\u306eITSM\u30c4\u30fc\u30eb\u3092\u81ea\u3089\u4f4d\u7f6e\u3065\u3051\u3066\u304a\u308a\u3001\u30d3\u30b8\u30e5\u30a2\u30eb\u306aCMDB\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3001\u3059\u3079\u3066\u306eIT\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3068\u305d\u306e\u95a2\u4fc2\u3092\u53ef\u8996\u5316\u3057\u3001\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c8\u30ec\u30f3\u30c9\u3084\u30d1\u30bf\u30fc\u30f3\u3001\u7570\u5e38\u5024\u306a\u3069\u3092\u5206\u304b\u308a\u3084\u3059\u3044\u5f62\u5f0f\u3067\u7c21\u5358\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h4>\u6700\u9069\u306a\u7528\u9014<\/h4>\n<p>InvGate\u00a0\u306f\u3001IT\u90e8\u9580\u3084\u305d\u306e\u4ed6\u306e\u90e8\u9580\u306b\u3082\u307e\u305f\u304c\u3063\u3066ITSM\u3084\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3092\u5c0e\u5165\u3057\u3066\u3044\u308b\u4e2d\u5805\u4f01\u696d\u304b\u3089\u00a0\u5927\u4f01\u696d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4>\u4e3b\u306a\u6a5f\u80fd<\/h4>\n<ul>\n<li><strong>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/strong><strong>\uff1a<\/strong>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u8cc7\u7523\u306e\u53ef\u8996\u5316\u3092\u3001\u30d3\u30b8\u30e5\u30a2\u30ebCMDB\u3092\u5099\u3048\u305f\u7d71\u5408\u578b\u30ce\u30fc\u30b3\u30fc\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u96c6\u7d04\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u81ea\u52d5\u5316\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong><strong>\uff1a<\/strong> \u8a2d\u5b9a\u53ef\u80fd\u306a\u81ea\u52d5\u5316\u6a5f\u80fd\u3001SLA\u306e\u8ffd\u8de1\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u51e6\u7406\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u4e00\u5143\u7ba1\u7406\uff1a<\/strong>\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u5358\u4e00\u306e\u753b\u9762\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u8ab2\u984c<\/h4>\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\uff1a<\/strong>\u73fe\u5728\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6a5f\u80fd\u306f\u975e\u5e38\u306b\u9650\u5b9a\u7684\u3067\u3042\u308a\u3001\u6539\u5584\u306e\u4f59\u5730\u304c\u3042\u308a\u307e\u3059\u3002\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\uff08<a href=\"https:\/\/www.g2.com\/products\/invgate-service-management\/reviews\/invgate-service-management-review-8274192\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\uff1a<\/strong> \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u00a0\u306f\u3001\u00a0\u5fdc\u7b54\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u306a\u3069\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306e\u5f37\u5316\u304c\u671b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u00a0\uff08<a href=\"https:\/\/www.g2.com\/products\/invgate-service-management\/reviews\/invgate-service-management-review-8002349\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<li><strong>\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\uff1a<\/strong>\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u8ffd\u52a0\u3084\u3088\u308a\u5145\u5b9f\u3057\u305f\u53ef\u8996\u5316\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30ec\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u306e\u6709\u7528\u6027\u304c\u3055\u3089\u306b\u9ad8\u307e\u308b\u3068\u306e\u610f\u898b\u304c\u5bc4\u305b\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u00a0\uff08<a href=\"https:\/\/www.g2.com\/products\/invgate-service-management\/reviews\/invgate-service-management-review-11493425\" target=\"_blank\" rel=\"noopener\">G2\u306e\u691c\u8a3c\u6e08\u307f\u30ec\u30d3\u30e5\u30fc<\/a>\uff09<\/li>\n<\/ul>\n<h4 class=\"column-top-margin\">G2\u3067\u306eInvGate\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 54.9246%;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.8377%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 38.9492%; text-align: center; height: 24px;\"><strong><b>InvGate<\/b>\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.8377%; height: 24px;\"><strong>\u5168\u4f53<\/strong><\/td>\n<td style=\"width: 38.9492%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/invgate-service-desk\/reviews\" rel=\"nofollow noopener\" target=\"_blank\">20\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 53.8377%; height: 48px;\"><strong>\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/strong><\/td>\n<td style=\"width: 38.9492%; height: 48px;\">9.1<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.8377%; height: 24px;\"><strong>\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/strong><\/td>\n<td style=\"width: 38.9492%; height: 24px;\">8.7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.8377%; height: 24px;\"><strong>\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 38.9492%; height: 24px;\">9.4<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 53.8377%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 38.9492%; height: 24px;\">9.1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Capterra\u3067\u306eInvGate\u306e\u8a55\u4fa1<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 52.024%; height: 144px;\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 43.3769%; text-align: center; height: 24px;\"><strong>\u30ab\u30c6\u30b4\u30ea\u30fc<\/strong><\/td>\n<td style=\"width: 31.6231%; text-align: center; height: 24px;\"><strong><b>InvGate<\/b>\u306e\u8a55\u4fa1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 43.3769%; height: 24px;\"><b>\u5168\u4f53<\/b><\/td>\n<td style=\"width: 31.6231%; height: 24px;\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/107225\/SysAid\/\" rel=\"nofollow noopener\" target=\"_blank\">108\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 43.3769%; height: 24px;\"><strong>\u4f7f\u3044\u3084\u3059\u3055<\/strong><\/td>\n<td style=\"width: 31.6231%; height: 24px;\">4.7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 43.3769%; height: 24px;\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\n<td style=\"width: 31.6231%; height: 24px;\">4.6<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 43.3769%; height: 24px;\"><strong>\u6a5f\u80fd<\/strong><\/td>\n<td style=\"width: 31.6231%; height: 24px;\">4.5<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 43.3769%; height: 24px;\"><strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/strong><\/td>\n<td style=\"width: 31.6231%; height: 24px;\">4.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"column-top-margin\">G2\u3067\u306e\u6700\u9069\u306aITSM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6bd4\u8f03<\/h2>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 71.5406%;\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td style=\"width: 7.35294%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u30ab\u30c6\u30b4\u30ea\u30fc<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 14.218%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">NinjaOne<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 8.80934%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">SolarWinds Service Desk<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 5.40406%; text-align: center;\" data-celllook=\"69905\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\"><b>EV Service Manager<\/b>\u00a0<\/span><\/td>\n<td style=\"width: 11.2745%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">ServiceNow IT Service Management<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 11.157%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">SysAid<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 9.5458%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">Vivantio<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 11.2724%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">HaloITSM<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 3.9705%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">Atera Helpdesk Software<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 7.19157%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">ManageEngine ServiceDesk Plus<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 15.2941%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">InvGate<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td style=\"width: 7.35294%; text-align: left;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u5168\u4f53<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 14.218%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.7\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/ninjaone\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">3,700\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 8.80934%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.3\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">764\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 5.40406%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d3.9\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/easyvista-service-manager\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">98\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 11.2745%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.4\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/servicenow-it-service-management\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">1,227\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 11.157%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">733\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 9.5458%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.3\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/vivantio\/reviews\" target=\"_blank\" rel=\"noopener\">298\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 11.2724%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.8\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/haloitsm\/reviews\" target=\"_blank\" rel=\"noopener\">19\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 3.9705%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">1,063\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 7.19157%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.2\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews#reviews\" target=\"_blank\" rel=\"noopener\">244\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 15.2941%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.g2.com\/products\/invgate-service-desk\/reviews\" target=\"_blank\" rel=\"noopener\">20\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td style=\"width: 7.35294%; text-align: left;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u88fd\u54c1\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u983c\u308a\u306b\u306a\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u304b\uff1f<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 14.218%;\" data-celllook=\"4369\">9.4<\/td>\n<td style=\"width: 8.80934%;\" data-celllook=\"4369\">9.0<\/td>\n<td style=\"width: 5.40406%;\" data-celllook=\"4369\">8.1<\/td>\n<td style=\"width: 11.2745%;\" data-celllook=\"4369\">8.8<\/td>\n<td style=\"width: 11.157%;\" data-celllook=\"4369\">9.1<\/td>\n<td style=\"width: 9.5458%;\" data-celllook=\"4369\">8.9<\/td>\n<td style=\"width: 11.2724%;\" data-celllook=\"4369\">9.9<\/td>\n<td style=\"width: 3.9705%;\" data-celllook=\"4369\">9.2<\/td>\n<td style=\"width: 7.19157%;\" data-celllook=\"4369\">8.3<\/td>\n<td style=\"width: 15.2941%;\" data-celllook=\"4369\">9.1<\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td style=\"width: 7.35294%; text-align: left;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u30b5\u30dd\u30fc\u30c8\u306e\u8cea<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 14.218%;\" data-celllook=\"4369\">9.1<\/td>\n<td style=\"width: 8.80934%;\" data-celllook=\"4369\">8.9<\/td>\n<td style=\"width: 5.40406%;\" data-celllook=\"4369\">7.7<\/td>\n<td style=\"width: 11.2745%;\" data-celllook=\"4369\">8.5<\/td>\n<td style=\"width: 11.157%;\" data-celllook=\"4369\">9.0<\/td>\n<td style=\"width: 9.5458%;\" data-celllook=\"4369\">9.0<\/td>\n<td style=\"width: 11.2724%;\" data-celllook=\"4369\">9.7<\/td>\n<td style=\"width: 3.9705%;\" data-celllook=\"4369\">9.0<\/td>\n<td style=\"width: 7.19157%;\" data-celllook=\"4369\">8.1<\/td>\n<td style=\"width: 15.2941%;\" data-celllook=\"4369\">8.7<\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td style=\"width: 7.35294%; text-align: left;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 14.218%;\" data-celllook=\"4369\">9.1<\/td>\n<td style=\"width: 8.80934%;\" data-celllook=\"4369\">8.9<\/td>\n<td style=\"width: 5.40406%;\" data-celllook=\"4369\">7.6<\/td>\n<td style=\"width: 11.2745%;\" data-celllook=\"4369\">8.6<\/td>\n<td style=\"width: 11.157%;\" data-celllook=\"4369\">8.8<\/td>\n<td style=\"width: 9.5458%;\" data-celllook=\"4369\">8.4<\/td>\n<td style=\"width: 11.2724%;\" data-celllook=\"4369\">9.1<\/td>\n<td style=\"width: 3.9705%;\" data-celllook=\"4369\">9.0<\/td>\n<td style=\"width: 7.19157%;\" data-celllook=\"4369\">8.4<\/td>\n<td style=\"width: 15.2941%;\" data-celllook=\"4369\">9.4<\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td style=\"width: 7.35294%; text-align: left;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u4f7f\u3044\u3084\u3059\u3055<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 14.218%;\" data-celllook=\"4369\">9.1<\/td>\n<td style=\"width: 8.80934%;\" data-celllook=\"4369\">9.0<\/td>\n<td style=\"width: 5.40406%;\" data-celllook=\"4369\">7.0<\/td>\n<td style=\"width: 11.2745%;\" data-celllook=\"4369\">8.5<\/td>\n<td style=\"width: 11.157%;\" data-celllook=\"4369\">8.9<\/td>\n<td style=\"width: 9.5458%;\" data-celllook=\"4369\">8.6<\/td>\n<td style=\"width: 11.2724%;\" data-celllook=\"4369\">9.9<\/td>\n<td style=\"width: 3.9705%;\" data-celllook=\"4369\">9.2<\/td>\n<td style=\"width: 7.19157%;\" data-celllook=\"4369\">8.5<\/td>\n<td style=\"width: 15.2941%;\" data-celllook=\"4369\">9.1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2>Capterra\u3067\u306e\u6700\u9069\u306aITSM\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03<\/h2>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 39.9517%;\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td style=\"width: 75.5287%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u30ab\u30c6\u30b4\u30ea\u30fc<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.14548%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">NinjaOne<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.88794%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">SolarWinds Service Desk<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 10.7577%; text-align: center;\" data-celllook=\"69905\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\"><b>EV Service Manager<\/b>\u00a0<\/span><\/td>\n<td style=\"width: 10.7577%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">ServiceNow IT Service Management<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 5.89336%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">SysAid<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 7.20299%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">Vivantio<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 8.60617%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">HaloITSM<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 7.57717%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">Atera Helpdesk Software<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 11.7867%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">ManageEngine ServiceDesk Plus<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 86.4394%; text-align: center;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">InvGate<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td style=\"width: 75.5287%;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u5168\u4f53<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.14548%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.7\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/184229\/NinjaOne\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">282\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 1.88794%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/129478\/Solarwinds-Service-Desk\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">577\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d3.4\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/124331\/EasyVista\/\" rel=\"nofollow noopener\" target=\"_blank\">14\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/152874\/ServiceNow-Knowledge-Management\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">41\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 5.89336%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/107225\/SysAid\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">503\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 7.20299%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.3\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/216733\/Vivantio\/\" rel=\"nofollow noopener\" target=\"_blank\">178\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 8.60617%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.7\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/200140\/HaloITSM\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">43\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 7.57717%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.5\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/144309\/Atera\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">446\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 11.7867%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.4\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/179501\/ManageEngine-Service-Desk-Plus\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">225\u4ef6<\/a>\uff09<\/td>\n<td style=\"width: 86.4394%;\" data-celllook=\"4369\">5\u70b9\u6e80\u70b9\u4e2d4.6\u70b9\uff08<a href=\"https:\/\/www.capterra.com\/p\/133392\/Service-Desk\/reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">108\u4ef6<\/a>\uff09<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td style=\"width: 75.5287%;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u4f7f\u3044\u3084\u3059\u3055<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.14548%;\" data-celllook=\"4369\">4.7<\/td>\n<td style=\"width: 1.88794%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">3.1<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">4.3<\/td>\n<td style=\"width: 5.89336%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 7.20299%;\" data-celllook=\"4369\">4.2<\/td>\n<td style=\"width: 8.60617%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 7.57717%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 11.7867%;\" data-celllook=\"4369\">4.3<\/td>\n<td style=\"width: 86.4394%;\" data-celllook=\"4369\">4.7<\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td style=\"width: 75.5287%;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.14548%;\" data-celllook=\"4369\">4.7<\/td>\n<td style=\"width: 1.88794%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">3.8<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 5.89336%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 7.20299%;\" data-celllook=\"4369\">4.4<\/td>\n<td style=\"width: 8.60617%;\" data-celllook=\"4369\">4.7<\/td>\n<td style=\"width: 7.57717%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 11.7867%;\" data-celllook=\"4369\">4.2<\/td>\n<td style=\"width: 86.4394%;\" data-celllook=\"4369\">4.6<\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td style=\"width: 75.5287%;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u6a5f\u80fd<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.14548%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 1.88794%;\" data-celllook=\"4369\">4.4<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">3.5<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 5.89336%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 7.20299%;\" data-celllook=\"4369\">4.2<\/td>\n<td style=\"width: 8.60617%;\" data-celllook=\"4369\">4.7<\/td>\n<td style=\"width: 7.57717%;\" data-celllook=\"4369\">4.3<\/td>\n<td style=\"width: 11.7867%;\" data-celllook=\"4369\">4.4<\/td>\n<td style=\"width: 86.4394%;\" data-celllook=\"4369\">4.5<\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td style=\"width: 75.5287%;\" data-celllook=\"69905\"><b><span data-contrast=\"auto\">\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td style=\"width: 1.14548%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 1.88794%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">3.8<\/td>\n<td style=\"width: 10.7577%;\" data-celllook=\"4369\">4.1<\/td>\n<td style=\"width: 5.89336%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 7.20299%;\" data-celllook=\"4369\">4.3<\/td>\n<td style=\"width: 8.60617%;\" data-celllook=\"4369\">4.5<\/td>\n<td style=\"width: 7.57717%;\" data-celllook=\"4369\">4.6<\/td>\n<td style=\"width: 11.7867%;\" data-celllook=\"4369\">4.3<\/td>\n<td style=\"width: 86.4394%;\" data-celllook=\"4369\">4.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 class=\"column-top-margin\">ITSM\u30c4\u30fc\u30eb\u306e\u7dcf\u5408\u30b9\u30b3\u30a2\u3068\u307e\u3068\u3081<\/h3>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 21.3404%; text-align: center;\" data-celllook=\"4369\"><strong>\u30d9\u30f3\u30c0\u30fc<\/strong><\/td>\n<td style=\"width: 14.0005%; text-align: center;\" data-celllook=\"4369\"><strong>\u7dcf\u5408\u30b9\u30b3\u30a2<\/strong><\/td>\n<td style=\"width: 62.6224%; text-align: center;\" data-celllook=\"4369\"><strong>\u307e\u3068\u3081<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>NinjaOne<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>1.31945<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">NinjaOne \u00a0IT\u30a4\u30f3\u30d5\u30e9\u5168\u4f53\u3092\u5b8c\u5168\u306b\u53ef\u8996\u5316\u3057\u3066\u5236\u5fa1\u3067\u304d\u308b\u7d71\u5408\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u5206\u91ce\u306b\u304a\u3051\u308b\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u8a8d\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>Atera Helpdesk Software<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>1.0559<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">Atera\u306f\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3001\u76e3\u8996\u3001\u81ea\u52d5\u5316\u306e\u6a5f\u80fd\u3092\u7d44\u307f\u5408\u308f\u305b\u305fIT\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>SolarWinds Service Desk<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>1.0341<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">SolarWinds Service Desk\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7ba1\u7406\u3084\u6574\u7406\u3092\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>SysAid<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>1.0211<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">SysAid\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001\u81ea\u52d5\u5316\u3001\u8cc7\u7523\u7ba1\u7406\u6a5f\u80fd\u3092\u5099\u3048\u305fITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002\u00a0 G2\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306f\u3001\u7279\u306b\u5c0f\u898f\u6a21\u306aMSP\u306e\u5834\u5408\u3001Atera\u306e\u4fa1\u683c\u30e2\u30c7\u30eb\u304c\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u4e00\u65b9\u3067\u3001\u4e8b\u696d\u304c\u62e1\u5927\u3059\u308b\u306b\u3064\u308c\u3066\u30b3\u30b9\u30c8\u304c\u9ad8\u304f\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>ServiceNow IT Service Management<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>0.9943<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">ServiceNow IT Service Management\u306f\u3001IT\u30b5\u30fc\u30d3\u30b9\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>HaloITSM<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>0.9512<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">HaloITSM\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3084\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u91cd\u8996\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>InvGate<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>0.92405<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">InvGate\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3068\u8cc7\u7523\u30fb\u5909\u66f4\u7ba1\u7406\u3092\u7d71\u5408\u3057\u305fITSM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>Vivantio<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>0.91135<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">Vivantio\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u696d\u52d9\u3092\u652f\u63f4\u3059\u308bIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>ManageEngine ServiceDesk Plus<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>0.88815<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">ManageEngine ServiceDesk Plus\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u8cc7\u7523\u3001IT\u904b\u7528\u306e\u7ba1\u7406\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308bITSM\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.3404%;\" data-celllook=\"4369\"><strong>EV Service Manager<\/strong><\/td>\n<td style=\"width: 14.0005%;\" data-celllook=\"4369\"><strong>0.7462<\/strong><\/td>\n<td style=\"width: 62.6224%;\" data-celllook=\"4369\">EV Service Manager\u306f\u3001\u5c0f\u898f\u6a21\u306a\u30c1\u30fc\u30e0\u3092\u6301\u3064\u7d44\u7e54\u5411\u3051\u306b\u3001\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u7c21\u5358\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a href=\"#top\">\u30c8\u30c3\u30d7\u3078\u623b\u308b<\/a><\/p>\n<\/div>\n<h3>\u30e9\u30f3\u30ad\u30f3\u30b0\u7b97\u51fa\u65b9\u6cd5<\/h3>\n<p>2026\u5e74\u6700\u9069\u306aITSM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u8a55\u4fa1\u3068\u30e9\u30f3\u30ad\u30f3\u30b0\u306f\u3001\u900f\u660e\u6027\u304c\u9ad8\u304f\u4f53\u7cfb\u7684\u306a\u624b\u6cd5\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002\u30d7\u30ed\u30bb\u30b9\u306f\u6b21\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30c7\u30fc\u30bf\u51fa\u5178\uff1a<\/strong>G2\u304a\u3088\u3073Capterra\u306b\u304a\u3051\u308b\u8a55\u4fa1\u304a\u3088\u3073\u30ec\u30d3\u30e5\u30fc\u6570\u306e\u96c6\u8a08\u5024<\/li>\n<li><strong>\u8a55\u4fa1\u6307\u6a19\uff1a<\/strong>\u306e\u661f\u8a55\u4fa1\u3001\u8a55\u4fa1\u6570\u3001\u30b5\u30dd\u30fc\u30c8\u306e\u8cea\u3001\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30c8\u30ca\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u4f7f\u3044\u3084\u3059\u3055\u3001\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u8a55\u4fa1<\/li>\n<li><strong>\u91cd\u307f\u4ed8\u3051\uff1a<\/strong>\u5404\u6307\u6a19\u306f\u3001MSP\u306b\u3068\u3063\u3066\u306e\u91cd\u8981\u5ea6\u306b\u5fdc\u3058\u3066\u91cd\u307f\u4ed8\u3051\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u8a73\u7d30\u306f\u4e0b\u8a18\u306e\u901a\u308a\u3067\u3059\u3002<\/li>\n<\/ul>\n<p>\u7dcf\u5408\u30b9\u30b3\u30a2 = w1 \u00d7 G2\u300c\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u306e\u8a55\u4fa1\u300d + w2 \u00d7 G2\u300c\u30b5\u30dd\u30fc\u30c8\u306e\u8cea\u300d + w3 \u00d7 G2\u300c\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055\u300d + w4 \u00d7 G2\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d + w5 \u00d7 Capterra\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d + w6 \u00d7 Capterra\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u300d + w7 \u00d7 Capterra\u300c\u6a5f\u80fd\u300d\uff0b w8 \u00d7 Capterra\u300c\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u300d + w9 \u00d7 G2\u300c\u7dcf\u30ec\u30d3\u30e5\u30fc\u6570\uff08\u30b9\u30b1\u30fc\u30ea\u30f3\u30b0\u6e08\u307f\uff09\u300d + w10 \u00d7 Capterra\u300c\u7dcf\u30ec\u30d3\u30e5\u30fc\u6570\uff08\u30b9\u30b1\u30fc\u30ea\u30f3\u30b0\u6e08\u307f\uff09\u300d<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>w1 = 0.125\uff08G2\u300c\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u306e\u8a55\u4fa1\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w2 = 0.125\uff08G2\u300c\u30b5\u30dd\u30fc\u30c8\u306e\u8cea\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w3 = 0.125\uff08G2\u300c\u7ba1\u7406\u306e\u3057\u3084\u3059\u3055\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w4 = 0.125\uff08G2\u306e\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w5 = 0.125\uff08Capterra\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d\u306e\u91cd\u307f\u4ed8\u3051\uff09<\/li>\n<li>w6 = 0.125\uff08Capterra\u306e\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w7 = 0.125\uff08Capterra\u300c\u6a5f\u80fd\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w8 = 0.125\uff08Capterra\u300c\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w9 = 0.1\uff08G2\u300c\u7dcf\u30ec\u30d3\u30e5\u30fc\u6570\uff08\u30b9\u30b1\u30fc\u30ea\u30f3\u30b0\u6e08\u307f\uff09\u300d\u306e\u91cd\u307f\uff09<\/li>\n<li>w10 = 0.1\uff08Capterra\u300c\u7dcf\u30ec\u30d3\u30e5\u30fc\u6570\uff08\u30b9\u30b1\u30fc\u30ea\u30f3\u30b0\u6e08\u307f\uff09\u300d\u306e\u91cd\u307f\uff09<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u30c7\u30fc\u30bf\u306e\u9bae\u5ea6\uff1a<\/strong>\u00a02026\u5e743\u670817\u65e5\u306b\u53ce\u96c6\u304a\u3088\u3073\u6700\u7d42\u691c\u8a3c\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30d7\u30ed\u30bb\u30b9\uff1a<\/strong>\u00a0\u5404\u88fd\u54c1\u306f\u3001IT\u7ba1\u7406\u306e\u57fa\u672c\u6a5f\u80fd\u304a\u3088\u3073\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u6700\u8fd1\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3001\u9023\u643a\u6a5f\u80fd\u306e\u5e45\u5e83\u3055\u304c\u8a55\u4fa1\u3055\u308c\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u95a2\u9023\u60c5\u5831\u3092\u53c2\u7167\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n<h2>\u30d3\u30b8\u30cd\u30b9\u306b\u5408\u3063\u305f\u6700\u9069\u306aITSM\u30c4\u30fc\u30eb\u306e\u9078\u3073\u65b9<\/h2>\n<p>IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3078\u306e\u6295\u8cc7\u306f\u3001\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306e\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u5411\u3051\u305f\u7b2c\u4e00\u6b69\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u6570\u3042\u308b\u30c4\u30fc\u30eb\u306e\u4e2d\u304b\u3089\u3069\u306e\u3088\u3046\u306b\u9078\u3079\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u307e\u305f\u3001\u5c0e\u5165\u306b\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306f\u3044\u3064\u306a\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u5b9f\u969b\u306b\u306f\u3001\u4f01\u696d\u306f\u5e38\u306b\u5909\u5316\u3057\u7d9a\u3051\u3066\u3044\u308b\u305f\u3081\u3001\u4e07\u80fd\u3067\u5b8c\u74a7\u306aITSM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3084\u3001\u5c0e\u5165\u3059\u308b\u306e\u306b\u5b8c\u74a7\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u3044\u3046\u3082\u306e\u306f\u5b58\u5728\u3057\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u308c\u3067\u3082\u3001\u81ea\u793e\u306e\u30cb\u30fc\u30ba\u3084ITSM\u30c4\u30fc\u30eb\u306b\u6c42\u3081\u308b\u6a5f\u80fd\u3092\u691c\u8a0e\u3059\u308b\u3053\u3068\u3067\u4e8b\u696d\u306b\u6700\u3082\u9069\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9069\u5207\u306aITSM\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u304c\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u5927\u5e45\u306b\u6539\u5584\u3057\u3001\u6295\u8cc7\u5229\u76ca\u7387\uff08ROI\uff09\u306e\u65e9\u671f\u5b9f\u73fe\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4eca\u3059\u3050\u4f7f\u3048\u308b\u6700\u9069\u306aITSM\u30c4\u30fc\u30eb\u3068\u306f\uff1f\u4eca\u56de\u306fITSM\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002G2\u3084Capterra\u306a\u3069\u306e\u7b2c\u4e09\u8005\u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u306e\u60c5\u5831\u3092\u7cbe\u67fb\u3057\u3001\u5404\u30d9\u30f3\u30c0\u30fc\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u6bd4\u8f03\u691c\u8a0e\u3057\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7 [&hellip;]<\/p>\n","protected":false},"author":152,"featured_media":563128,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[12626,12627],"tags":[],"class_list":["post-877115","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it","category-12627"],"acf":[],"modified_by":"Joel Newcomer","_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/posts\/877115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/users\/152"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/comments?post=877115"}],"version-history":[{"count":9,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/posts\/877115\/revisions"}],"predecessor-version":[{"id":877186,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/posts\/877115\/revisions\/877186"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/media\/563128"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/media?parent=877115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/categories?post=877115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ninjaone.com\/ja\/wp-json\/wp\/v2\/tags?post=877115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}