{"id":489411,"date":"2025-07-03T15:02:10","date_gmt":"2025-07-03T15:02:10","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=video_hub&#038;p=489411"},"modified":"2025-07-03T15:02:10","modified_gmt":"2025-07-03T15:02:10","slug":"what-is-an-operational-level-agreement-ola","status":"publish","type":"video_hub","link":"https:\/\/www.ninjaone.com\/videos\/msp-growth\/what-is-an-operational-level-agreement-ola\/","title":{"rendered":"What Is an Operational-Level Agreement (OLA)?"},"content":{"rendered":"<p>An OLA\u00a0 further supports a great SLA and ensures your business performs at its best. But what is an OLA? In this video, we discuss all about operational-level agreements and how to make an effective one for your team.<\/p>\n<p>Read the full blog on <a href=\"https:\/\/www.ninjaone.com\/blog\/what-is-operational-level-agreement\/\" target=\"_blank\" rel=\"noopener noreferrer\">What Is an Operational-Level Agreement (OLA)?<\/a><\/p>\n","protected":false},"author":211,"featured_media":489424,"parent":0,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"","_lmt_disable":""},"video_hub_series":[12235],"video_hub_category":[12229],"class_list":["post-489411","video_hub","type-video_hub","status-publish","has-post-thumbnail","hentry","video_hub_series-it-101","video_hub_categories-msp-growth"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/video_hub\/489411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/video_hub"}],"about":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/types\/video_hub"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/users\/211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media\/489424"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media?parent=489411"}],"wp:term":[{"taxonomy":"video_hub_series","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/video_hub_series?post=489411"},{"taxonomy":"video_hub_categories","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/video_hub_category?post=489411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}