{"id":202325,"date":"2024-02-13T15:51:58","date_gmt":"2024-02-13T15:51:58","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=resource&#038;p=202325"},"modified":"2026-04-30T19:41:42","modified_gmt":"2026-04-30T19:41:42","slug":"checklist-onboarding-offboarding-utilisateur-final","status":"publish","type":"resource","link":"https:\/\/www.ninjaone.com\/fr\/resource\/checklist-onboarding-offboarding-utilisateur-final\/","title":{"rendered":"Check-list pour l&rsquo;onboarding et l&rsquo;offboarding des utilisateurs finaux"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"202325\" class=\"elementor elementor-202325 elementor-175392\" data-elementor-post-type=\"resource\">\n\t\t\t\t<!-- hidden container 202325-4aef9c1 --><main class=\"elementor-element elementor-element-298c493 dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"298c493\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d37afb5 e-con-full e-flex e-con e-child\" data-id=\"d37afb5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef48942 elementor-widget__width-auto no-lazyload elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"ef48942\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/fr\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"266\" height=\"57\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2025\/03\/ninjaone-logo-white-1.svg\" class=\"no-lazyload attachment-full size-full wp-image-440564\" alt=\"NinjaOne logo white\" title=\"ninjaone-logo-white.svg\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2105b9 e-flex e-con-boxed e-con e-child\" data-id=\"f2105b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7d726 elementor-widget elementor-widget-heading\" data-id=\"2b7d726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Guide pour l\u2019onboarding et l\u2019offboarding des utilisateurs finaux<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12abe19 elementor-widget elementor-widget-text-editor\" data-id=\"12abe19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une check-list qui couvre tous les aspects du processus d&rsquo;onboarding et d&rsquo;offboarding<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e421b elementor-button-default elementor-widget elementor-widget-button\" data-id=\"e7e421b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scroll-form-section\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">JE T\u00c9L\u00c9CHARGE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343fd98 e-con-full e-flex e-con e-child\" data-id=\"343fd98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1c28b6 elementor-widget elementor-widget-shortcode\" data-id=\"c1c28b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div\n\t class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-dropdown js-wpml-ls-legacy-dropdown\">\n\t<ul>\n\n\t\t<li tabindex=\"0\" class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr wpml-ls-current-language wpml-ls-item-legacy-dropdown\">\n\t\t\t<a href=\"#\" class=\"js-wpml-ls-item-toggle wpml-ls-item-toggle\">\n                <span class=\"wpml-ls-native\">FR<\/span><\/a>\n\n\t\t\t<ul class=\"wpml-ls-sub-menu\">\n\t\t\t\t\n\t\t\t\t\t<li 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class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"749\" height=\"581\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/LP-FR-1.png\" class=\"no-lazyload attachment-full size-full wp-image-193395\" alt=\"\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/LP-FR-1.png 749w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/LP-FR-1-300x233.png 300w\" sizes=\"(max-width: 749px) 100vw, 749px\" title=\"LP-FR-1\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t<section class=\"elementor-element elementor-element-3734d56 dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"3734d56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1792ca0 e-con-full e-flex e-con e-child\" data-id=\"1792ca0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9804897 elementor-widget elementor-widget-text-editor\" data-id=\"9804897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;onboarding et l&rsquo;offboarding des utilisateurs finaux n&rsquo;est pas une t\u00e2che facile, les employ\u00e9s ayant besoin d&rsquo;acc\u00e9der \u00e0 une grande quantit\u00e9 de mat\u00e9riel, de logiciels, d&rsquo;outils d&rsquo;acc\u00e8s \u00e0 distance, et plus encore. De plus, \u00e9tant donn\u00e9 que les entreprises embauchent davantage et que les employ\u00e9s trouvent plus souvent de nouvelles opportunit\u00e9s, l&rsquo;augmentation de la charge de travail peut s&rsquo;av\u00e9rer \u00e9crasante. En l&rsquo;absence d&rsquo;un plan global, votre \u00e9quipe risque de souffrir d&rsquo;un manque d&rsquo;efficacit\u00e9 et d&rsquo;un \u00e9puisement professionnel. Pour vous aider \u00e0 mettre en place un processus plus rationnel, nous avons \u00e9labor\u00e9 une check-list pour l&rsquo;onboarding et l&rsquo;offboarding des utilisateurs finaux, avec tous les \u00e9l\u00e9ments essentiels que vous devez conna\u00eetre !<\/p><h3><strong>Ce que comprend cette check-list :<\/strong><\/h3><ul><li>Liste d\u00e9taill\u00e9e pour l&rsquo;onboarding et l&rsquo;offboarding<\/li><li>Conseils pour rendre votre processus plus efficace<\/li><li>Aspects importants \u00e0 prendre en compte par les entreprises MSP et d&rsquo;infog\u00e9rance<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1846092 e-con-full e-flex e-con e-child\" data-id=\"1846092\" data-element_type=\"container\" data-e-type=\"container\" id=\"scroll-form-section\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2ead4c elementor-widget elementor-widget-heading\" data-id=\"e2ead4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">JE T\u00c9L\u00c9CHARGE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0b7021 elementor-widget elementor-widget-html\" data-id=\"f0b7021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/go.ninjaone.com\/l\/652283\/2023-06-26\/4ddxvq\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<!-- hidden container 202325-7d16307 --><div class=\"elementor-element elementor-element-c8979a9 e-con-full e-flex e-con e-parent\" data-id=\"c8979a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e704a2a elementor-widget elementor-widget-template\" data-id=\"e704a2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<footer data-elementor-type=\"footer\" data-elementor-id=\"74009\" class=\"elementor elementor-74009 elementor-1220 elementor-1220\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<footer class=\"elementor-element elementor-element-025b3be e-con-full e-flex e-con e-parent\" data-id=\"025b3be\" data-element_type=\"container\" data-e-type=\"container\" id=\"footer\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3fa4466 e-flex e-con-boxed e-con e-child\" data-id=\"3fa4466\" data-element_type=\"container\" 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data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ressources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfc0ee1 elementor-widget elementor-widget-text-editor\" data-id=\"dfc0ee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.ninjaone.com\/fr\/documentation-pour-les-msp\/\">Centre de ressources<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/blog\/\">Blog<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/it-hub\/\">Hub IT<\/a><\/p><p><a href=\"\/videos\/\">Hub vid\u00e9os IT<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/script-hub\/\">Centre de scripts<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/demos\/\" data-js=\"footer-demo-center\">Toutes nos 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class=\"elementor-heading-title elementor-size-default\">Entreprise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa3d8fa elementor-widget elementor-widget-text-editor\" data-id=\"aa3d8fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.ninjaone.com\/fr\/a-propos-de-nous\/\">\u00c0 propos de nous<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/leadership\/\">Leadership<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/communaute\/\">Communaut\u00e9<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/faq\/\">FAQ<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/press\/\">Dans l&rsquo;actualit\u00e9<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/fr\/carrieres\/\">Carri\u00e8res<\/a><\/p><p><a 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Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8310\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8310\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Sources et mentions l\u00e9gales <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 15 8\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><path d=\"M14,7L7.5,1,1,7\" style=\"fill: none; stroke: #068444; stroke-linecap: round; stroke-linejoin: round; stroke-width: 2px;\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 15 8\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><path d=\"M1,1l6.5,6L14,1\" style=\"fill: none; stroke: #068444; stroke-linecap: round; stroke-linejoin: round; stroke-width: 2px;\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8310\" class=\"elementor-element elementor-element-437aec8 e-con-full e-flex e-con e-child\" data-id=\"437aec8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16e6eda elementor-widget elementor-widget-text-editor\" data-id=\"16e6eda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes responsables informatiques des entreprises qui \u00e9valuent les plateformes de gestion des terminaux ne se contentent pas de comparer les fonctionnalit\u00e9s, ils s&rsquo;interrogent \u00e9galement sur la rapidit\u00e9 avec laquelle ils obtiendront de la valeur, sur le nombre de personnes n\u00e9cessaires au fonctionnement et sur le co\u00fbt r\u00e9el apr\u00e8s l\u2019impl\u00e9mentation, la formation et les op\u00e9rations en cours.\n\nNinjaOne r\u00e9pond par des r\u00e9sultats mesurables. En moyenne, les clients sont enti\u00e8rement d\u00e9ploy\u00e9s en moins de 30\u00a0jours et les op\u00e9rateurs sont comp\u00e9tents en moins de 10\u00a0jours. Il n&rsquo;y a pas d&rsquo;infrastructure \u00e0 provisionner, pas de d\u00e9ploiement progressif et pas de projet d\u2019impl\u00e9mentation \u00e0 d\u00e9finir\u00a0: gr\u00e2ce au SaaS natif, votre \u00e9quipe est productive en quelques jours, pas en quelques trimestres.\n\nVotre \u00e9quipe configure la solution, l&rsquo;exploite et la fait \u00e9voluer sans devoir avoir recours \u00e0 des administrateurs d\u00e9di\u00e9s, sans langages de requ\u00eate propri\u00e9taires et sans services professionnels permanents de la part des fournisseurs. Pas de services professionnels requis, pas de niveaux d&rsquo;assistance diff\u00e9renci\u00e9s selon les plans choisis, pas de co\u00fbts cach\u00e9s au moment du renouvellement et des fonctionnalit\u00e9s qui ne compromettent pas l&rsquo;exp\u00e9rience num\u00e9rique des employ\u00e9s dans laquelle votre entreprise investit.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/footer>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guide pour l\u2019onboarding et l\u2019offboarding des utilisateurs finaux Une check-list qui couvre tous les aspects du processus d&rsquo;onboarding et d&rsquo;offboarding JE T\u00c9L\u00c9CHARGE L&rsquo;onboarding et l&rsquo;offboarding des utilisateurs finaux n&rsquo;est pas une t\u00e2che facile, les employ\u00e9s ayant besoin d&rsquo;acc\u00e9der \u00e0 une grande quantit\u00e9 de mat\u00e9riel, de logiciels, d&rsquo;outils d&rsquo;acc\u00e8s \u00e0 distance, et plus encore. De plus, [&hellip;]<\/p>\n","protected":false},"author":166,"featured_media":307299,"template":"elementor_canvas","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"resources_category":[3554],"class_list":["post-202325","resource","type-resource","status-publish","has-post-thumbnail","hentry","resources_category-soyez-efficace"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/resources\/202325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/users\/166"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/resources\/202325\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media\/307299"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media?parent=202325"}],"wp:term":[{"taxonomy":"resources_category","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/resources_category?post=202325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}