{"id":190277,"date":"2023-12-28T14:05:44","date_gmt":"2023-12-28T14:05:44","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=resource&#038;p=190277"},"modified":"2025-03-27T18:45:28","modified_gmt":"2025-03-27T18:45:28","slug":"guide-gestion-informatique-proactive","status":"publish","type":"resource","link":"https:\/\/www.ninjaone.com\/fr\/resource\/guide-gestion-informatique-proactive\/","title":{"rendered":"Guide de la gestion l&rsquo;informatique proactive"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"190277\" class=\"elementor elementor-190277 elementor-175382\" data-elementor-post-type=\"resource\">\n\t\t\t\t<!-- hidden container 190277-f8de632 --><main class=\"elementor-element elementor-element-202636d dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"202636d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3a79ee e-con-full e-flex e-con e-child\" data-id=\"b3a79ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6fd63 no-lazyload elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"8d6fd63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/fr\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"266\" height=\"57\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2025\/03\/ninjaone-logo-white-1.svg\" class=\"no-lazyload attachment-full size-full wp-image-440564\" alt=\"NinjaOne logo white\" title=\"ninjaone-logo-white.svg\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78a9be8 e-flex e-con-boxed e-con e-child\" data-id=\"78a9be8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c547286 elementor-widget elementor-widget-heading\" data-id=\"c547286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gestion Proactive de l\u2019Informatique\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd2222 elementor-button-default elementor-widget elementor-widget-button\" data-id=\"1cd2222\" data-element_type=\"widget\" data-e-type=\"widget\" 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                         <span class=\"wpml-ls-native\" lang=\"ja\">\u65e5\u672c\u8a9e<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t<\/li>\n\n\t<\/ul>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce0e02e elementor-widget-mobile__width-inherit elementor-widget__width-auto no-lazyload elementor-widget elementor-widget-image\" data-id=\"ce0e02e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1108\" height=\"793\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/01\/Perspective-1.png\" class=\"no-lazyload attachment-full size-full wp-image-45026\" alt=\"Proactive IT Management\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/01\/Perspective-1.png 1108w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/01\/Perspective-1-300x215.png 300w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/01\/Perspective-1-1024x733.png 1024w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/01\/Perspective-1-768x550.png 768w\" sizes=\"(max-width: 1108px) 100vw, 1108px\" title=\"Perspective-1\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t<section class=\"elementor-element elementor-element-6de569a dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"6de569a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-244d687 e-con-full e-flex e-con e-child\" data-id=\"244d687\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8eeb10 elementor-widget elementor-widget-text-editor\" data-id=\"c8eeb10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alors que le march\u00e9 de l&#8217;emploi dans le secteur des technologies est l&rsquo;un des plus difficiles de l&rsquo;histoire r\u00e9cente, il est indispensable pour toute entreprise informatique ax\u00e9e sur la croissance d&rsquo;obtenir davantage avec moins de ressources.<\/p><p>La plupart des services d&rsquo;assistance informatique sont configur\u00e9s pour traiter les incidents de mani\u00e8re r\u00e9active, en utilisant un processus qui oblige les \u00e9quipes informatiques \u00e0 compter sur un r\u00e9sultat n\u00e9gatif avant de pouvoir commencer la r\u00e9solution.<\/p><p>Cependant, le passage \u00e0 une approche proactive de la gestion informatique ne se fait pas en une nuit. Pourtant, les avantages d&rsquo;une informatique proactive peuvent am\u00e9liorer la satisfaction des utilisateurs finaux, la long\u00e9vit\u00e9 de l&rsquo;infrastructure informatique et, surtout, r\u00e9duire les tickets g\u00e9n\u00e9r\u00e9s par les utilisateurs et les d\u00e9lais de r\u00e9solution.<img decoding=\"async\" decoding=async class=\"size-medium wp-image-81438 alignright\" src=\"https:\/\/mlfk3cv5yvnx.i.optimole.com\/cb:k-rC.2fd1d\/w:300\/h:300\/q:mauto\/f:best\/https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat.png\" alt=\"Gestion Proactive de l\u00cdnformatique\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat.png 2000w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat-300x300.png 300w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat-1024x1024.png 1024w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat-150x150.png 150w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat-768x768.png 768w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/Proactive-IT-Management-Guide-FR-flat-1536x1536.png 1536w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p><strong>T\u00e9l\u00e9chargez notre guide sur la gestion informatique proactive et apprenez-en plus sur:<\/strong><\/p><ul><li>Les co\u00fbts croissants d&rsquo;une approche r\u00e9active de la gestion informatique<\/li><li>Comment la supervision et les alertes \u00e0 distance peuvent acc\u00e9l\u00e9rer l&rsquo;identification des incidents<\/li><li>L&rsquo;automatisation peut faire gagner du temps aux techniciens lors des activit\u00e9s de maintenance et de nettoyage de routine des postes de travail.<\/li><li>La supervision \u00e0 distance avec des alertes proactives peut rendre votre temps plus productif et proactif<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee68a40 e-con-full e-flex e-con e-child\" data-id=\"ee68a40\" data-element_type=\"container\" data-e-type=\"container\" id=\"scroll-form-section\">\n\t\t\t\t<div class=\"elementor-element elementor-element-257bd20 elementor-widget elementor-widget-heading\" data-id=\"257bd20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9chargez votre guide gratuit\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8f9960 elementor-widget elementor-widget-html\" data-id=\"c8f9960\" 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Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8310\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8310\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Sources et mentions l\u00e9gales <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 15 8\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><path d=\"M14,7L7.5,1,1,7\" style=\"fill: none; stroke: #068444; stroke-linecap: round; stroke-linejoin: round; stroke-width: 2px;\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 15 8\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><path d=\"M1,1l6.5,6L14,1\" style=\"fill: none; stroke: #068444; stroke-linecap: round; stroke-linejoin: round; stroke-width: 2px;\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8310\" class=\"elementor-element elementor-element-437aec8 e-con-full e-flex e-con e-child\" data-id=\"437aec8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16e6eda elementor-widget elementor-widget-text-editor\" data-id=\"16e6eda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes responsables informatiques des entreprises qui \u00e9valuent les plateformes de gestion des terminaux ne se contentent pas de comparer les fonctionnalit\u00e9s, ils s&rsquo;interrogent \u00e9galement sur la rapidit\u00e9 avec laquelle ils obtiendront de la valeur, sur le nombre de personnes n\u00e9cessaires au fonctionnement et sur le co\u00fbt r\u00e9el apr\u00e8s l\u2019impl\u00e9mentation, la formation et les op\u00e9rations en cours.\n\nNinjaOne r\u00e9pond par des r\u00e9sultats mesurables. En moyenne, les clients sont enti\u00e8rement d\u00e9ploy\u00e9s en moins de 30\u00a0jours et les op\u00e9rateurs sont comp\u00e9tents en moins de 10\u00a0jours. Il n&rsquo;y a pas d&rsquo;infrastructure \u00e0 provisionner, pas de d\u00e9ploiement progressif et pas de projet d\u2019impl\u00e9mentation \u00e0 d\u00e9finir\u00a0: gr\u00e2ce au SaaS natif, votre \u00e9quipe est productive en quelques jours, pas en quelques trimestres.\n\nVotre \u00e9quipe configure la solution, l&rsquo;exploite et la fait \u00e9voluer sans devoir avoir recours \u00e0 des administrateurs d\u00e9di\u00e9s, sans langages de requ\u00eate propri\u00e9taires et sans services professionnels permanents de la part des fournisseurs. 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